Ben Lora

**** ****** ***** **

Apt ***

Owings Mills, Maryland 21117

443-***-****

aczodq@r.postjobfree.com

Experience

Seasoned IT manager and network engineer with 15 years’ experience in design, implementation, maintenance, and migration. Extensive experience with Microsoft technologies, including Active Directory, Exchange, clustering, Windows Operating Systems and Cisco Networking. Demonstrated ability to support numerous vendor hardware and software packages. Highly skilled in Storage Area Network, VMWare ESX platforms and Cisco Routers and Switches. Experience in supporting a 16000 user Enterprise. Exceptional design, troubleshooting, and problem resolution abilities. Very detail-oriented and motivated. A+, Network+, MCP and MCSE, MCSA and VMware VCP.

Work Experience

Infrastructure Manager

3/2012 – 1/2017 Avesis, Inc

Responsible for managing Infrastructure team with over 20 subordinates across the country

Report Directly to the CIO of Avesis

Responsible for IT vision, strategy, technology innovation, architecture services and design

Managed operations across two Data Centers

Manage information technology infrastructure projects from inception to completion including regular status reporting, budgeting, technology testing and selection, contract management, implementation, service agreements, managing vendor relationships and invoice processing.

Responsible for overall company security posture across all tiers of the infrastructure

Design and implemented two Cisco UCS Domain across two sites (FlexPod Solution)

Build out a Network Converged infrastructure for Voice, Data and Storage

Designed and build new Network Infrastructure utilizing Cisco Nexus 7000, 5000, 3500, 2000, Catalyst 2960, 3560, 3700 and 4500 series Switches

Designed network routing typology

Implemented the following dynamic routing protocols EIGRP and BGP.

Build 10Gb network backbone at our Data Center and HQ

Managed the company country wide MPLS network

Design infrastructure wide monitoring solution for all tiers of the infrastructure

Design and implemented a new Exchange 2010 Organization

Implemented Exchange 2010 high availability solutions

Design Netapp Storage solution across two sites with over 320TB

Design and implemented a VMware Infrastructure 5.1

Upgrade VMWare 5.1 to 6.1

Design and implemented Disaster Recovery procedures using VMWware Site Recovery Manager and Netapp SnapMirror

Designed new Active Directory Organization and related GPO’s deployments

Migrated Active Directory from Windows 2003 to Windows 2012R2

Designed and implemented centrally managed and secured Wireless Infrastructure utilizing Cisco products countrywide.

Sr. System Architect

1/2012 – 3/2012 EMC Corp (Contract Position)

Exchange 2007 to Exchange 2010 Migration for Heritagecoin Auctions

Designed and Build a new Exchange 2010 system

Implemented Exchange 2010 high availability solutions

EMC Vmax and Cisco UCS utilize as Exchange 2010 server hardware

Sr. System Architect

12/2010 – 1/2012 Tanager Inc

Design and implemented a new Exchange 2010 Organization

Implemented Exchange 2010 high availability solutions

Implemented Exchange 2007 high availability solutions for DC Housing Authority

Design and implemented a new Exchange 2007 Organization for DC Housing Authority

Design Storage solution for Exchange

Configure and managed EMC Clariian storage

Design a VMware Infrastructure for Exchange implementation

Upgrade VMWare 3.5 to vCenter Server 4.1

Design a Threat Management Gateway 2010 (TMG) Firewall cluster for secure internet access and web publishing. Secure Exchange email and services access

System Architect

6/2010 – 11-2010 Space Telescope Science Institute

Design a Windows 2008 SLQ server cluster

Design and implemented a new Exchange 2010 Organization

Implemented Exchange 2010 high availability solutions

Upgrade VMWare 3.5 to vCenter Server 4

Design Storage solution for Exchange and SQL server

Design a migration strategy from IMAP4 email solution to Exchange

Sr. System Architect

10/2008 – 4/2010 Interactive Technology Solutions LLC, Silver Spring, Maryland

Responsible for support for up to 20,000 users in the FDA

Set up and deployed three-tier architecture

Design and implemented a migration strategy for new Data Center

Configure and managed EMC Clariian storage

Designed and implemented a migration strategy for up to 1000 Windows application

Support for an Exchange 2003 with up to 16,000 mailboxes

Technical team lead with up to 10 subordinates

Upgrade VMWare 3.5 to vCenter Server 4

Designed and implemented a migration strategy for up to 16000 users from Exchange 2003 to Exchange 2007

Designed and implemented virtual technology using VMWare ESX Server and VMWare Virtual Center on a EMC SAN storage backend

Configuration and implementation of the following Cisco Routers and Switches, 6500 Series Switches and 3900/ 7200 Series Routers

Designed and implemented numerous high availability solutions for Exchange, SQL, and VMWare ESX Server using clustering

Sr. Network Engineer

10/2002 – 10/2008 Telecommunications Systems, Inc., Annapolis, Maryland

Responsible for support for up to 7000 users in the City of Baltimore

Set up and deployed Active Directory group policy objects

Managed a staff of over 20 engineers and system administrators

Managed operations across two Data Centers as part of the Enterprise Team

Design and implemented a migration strategy for up to 7000 users from Windows NT to Windows 2000 Active Directory

Designed and implemented a migration strategy for up to 7000 users from Exchange 5.5 to Exchange 2003

Designed migration strategy from Exchange 2003 to Exchange 2007 for 7000 users

Upgrade VMWare Management console from 2.5 to vCenter Server 3

Designed and Exchange 2003 and Exchange 2007 mail routing topology for the City of Baltimore

Configuration and implementation of the following Cisco Routers and Switches, 6500/2950 Series Switches and 3900/7200 Series Routers

Designed and implemented a Patchlink Automated Patch Management security initiative for up to 6000 desktops

Designed and implemented virtual technology using VMWare ESX Server and VMWare Virtual Center on a SAN storage backend

Designed and implemented numerous high availability solutions for Exchange, SQL, Oracle, Active Directory, and VMWare ESX Server using clustering, network low balancing, and EMC Legato

Designed and implemented a small disaster recovery site using SAN replication technology

Designed and implemented a storage area network solution utilizing HP EVA 3000 SAN and 3PAR storage solutions with a total storage capacity of 800 TB

Currently managing 150 TB storage network

Designed and implemented SAN fabrics using Brocade switches 2 and 4 Gb

Managing and supporting a SAN environment with five SANs and over 120 Fibre Channel ports

Experience with EMC storage enterprise arrays

Experience with fibre channel and iSCSI storage connectivity technologies

Designed and implemented WebSense Web content filtering and security solutions

Designed and implemented a Microsoft Host Integration Server for mainframe connectivity to the City of Baltimore

Numerous file server, print, and database migrations

Designed and implemented a test lab

Lead Network Engineer/Network Administrator

12/2001 - Present PKW ASSOCIATES, Curtis Bay, MD

Responsible for implementing and designing a Windows 2000 Active Directory Structure

Responsible for implementing and designing a Windows 2008 Active Directory Structure

Upgrading messaging system from Exchange 2003 to Exchange 2010

Upgrading a 175 user base from Windows NT and 98 to Windows 2000 Professional and Server platform

Designing and implementing migration strategy from Windows NT and Novell to a solely Windows 2000 network

Creating a Windows 2000 Professional Master Image to be distributed to all end users

Implementing and configuring the following network services: DNS, DHCP, NAT and VPN

Implementing and External DNS to allow Internet access to network resources through host name

Configuration and implementation of the following Cisco Routers and Switches, 2960 Series Switches and 2900 Series Routers

Configuring, populating and securing the Active Directory structure

Upgrading messaging system from Exchange 5.5 to Exchange 2000: Configuring instant messaging, public folders and Web Access

Securing internal network resources from the internet by setting up a gateway and an ISA server: Secure NAT and port filtering

Desktop Engineer/Network Administrator (Contract)

9/2001 - 10/2001 GE Capital IT Solutions/First Union Bank, Batimore City and Baltimore County,

Responsible for upgrading 1500 clients at First Union branches in Baltimore and suburban locations

Upgrades consisted of Windows 98, Dumb Terminals and Windows NT to Windows 2000 Professional

Added Clients to Windows 2000 Domains, Set Up Group Policies, Configured and Administered Active Directory.

Installed and Configured New Cisco 2600 Routers and 5200 Series Catalyst Cisco Switches at each branch location

Installed and Configured Printers and Print Servers at each branch location

Installed and Configured Upgrades on Dell Multiplex Desktop Computers

Desktop support/remote support/network tech

5/2001 - 8/2001 GE Capital IT Solutions, Bethesda, Discovery Channel Inc., Bethesda, MD. (Contract ) May 2001 - August 2001

Provided computer and network technical support. Supported over 3,000 users in Windows 98/NT 4.0 LAN/WAN Environment. Installed and provided SMS support, computer network and administrative support

Replaced bad hardware components (i.e. hard drives, system boards, memory, sound cards, video cards and network cards)

Installed, administered, analyzed, troubleshoot, maintained, and configured Windows NT 4.0 workstations and servers

Migrate computers from Windows for Workgroups to Windows 95/98, Windows NT 4.0 Workstation and W2K

Installed and configured Virtual Private Network (VPN)

Responsible for installing and troubleshooting MS Office 97/2000, such as Word, Excel, Access, and Powerpoint

Installed Windows 95/98 and Windows NT operating systems on 100 or more desktop computers at one time by ghosting imaging

Used Remedy for documenting and tracking calls

Responsible for creating two time-saving procedures that minimized downtime and facilitated the user login process

Primarily responded to network trouble calls, resolved data connectivity and physical wiring problems

Responsible for leading a project that involved creating a master image for end-users laptops

Education

Morgan State University, Baltimore, MD

High School or equivalent

Studied Information Systems

New Horizons Computer Training

Languages

Spanish (Fluent)

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