SIVAPRASATH M
Knowledge of
Customer Care Centers
Customer Satisfaction
Telemarketing
Cold Calling
Callback Arrangements
Issues Resolving
Personal Skills
Flexible
Time Optimization
Communication
Punctual
Focused
Hobbies
Concentrate on current affairs and play Cricket
References
Will be provided if required
Personal Details
SIVAPRASATH M,
S/o MARIMUTHU T,
1/160, pasumpon nagar
E.B Colony Sivakasi west.
Tamilnadu-626124
India
Cell: +91-958*******
E-Mail : *************@*****.***
Objective
I am very enthusiastic to find a place in a center where from I can interact with people from every walk of life with my polite and easy to understand accent.
Academic Qualifications
Diploma in Electronics communication engineering
AGPC. SIVAKASI
2013
GPA Earned: 7.2
High School Qualification
SHNV High School 2005 – 2010
Skills
Ability of communicate effectively in a professional way
Quickly understand callers’ point of view
Strong convincing power
Ability to keep a record of complaints
Have polite tune with excellent accent
Detail oriented
Major Competencies
Excellent grip over verbal and written communication
Pressure Handling
Team Player
Ability to do the repetitive task in an optimized manner
Knowledge of Microsoft Office, especially MS Word and MS Excel
Quick learner of advance technologies
Achievements and Certificates
Participated in many paper presentations in college level competitions and won 1st prizes
Attend industrial visit
Am the sports person and won the prizes many hockey tournaments