Management Service
Resume:
Lawrence J. Leek
Conyers, Georgia 30094
******@*****.***
Profile – LinkedIn: https://www.linkedin.com/in/lawrence-leek-5ba86a10?trk=nav_responsive_tab_profile_pic
Highly organized, goal-oriented worker with an extreme level of quality; developing essential community relationships for long-term impact.
15 years of effective problem-resolution, leadership development, communication skills, payroll, personnel/human resource management, personnel reviews, and staff support; accustomed to long work hours.
Extensive knowledge of social work principles, techniques and practices and their application to casework, youth development, community issues, supportive services, addressing mental health & developmental disabilities.
11 years of strong project management skills; producing programming with measurable outcomes.
Genuine passion for human services, providing the drive for effectiveness and efficiency.
17 years of family and team coaching, facilitation, and staff support, meeting organizational goals.
Proficient in Microsoft Office, Yardi, Boston Post, data entry, type 80 WPM, grant-writing, program evaluation, SPIRIT (YMCA) database, S.I.M.S. (Social Impact Measurement Systems) database, program management. Expertise)
2016-Present Strategic Properties / Royal Oaks (Stone Park Presidential Atlanta, GA Community Director
Manage all personnel regarding hiring, work duties, and other human resource aspects
Support team member with training and ongoing organization achievements through daily tasks
Manage monthly and annual budgets for accountability with owners and investors
Ensure all purchases with maintenance, office staff, and vendors is aligned with budgetary requirements
Conduct weekly staff meetings, client mediation, and staff reviews on a regular basis
Ensure all facets of data entry, accounts and collections, leasing, and maintenance are in-line with company policies for quality assurance
Meet organizational goals; increased occupancy by 10%, decreased delinquency from 44% to 19%,and improve client satisfaction by 5-7 renewals monthly for residential retention via customer relations database 2015-Present YMCA of Metro Atlanta / South DeKalb Branch Decatur, GA Building Monitor/Supervisor-Membership-Outreach
Supervise evening and weekend staff in all departments for adherence to policies and procedures.
Complete quarterly community engagement newsletter for outreach and awareness with members and board.
Support all departments for consistency with member relations, professionalism, and active engagement.
Work with Branch Financial Director for writing of community grants and expansion of services.
Report to Senior Program Director for overall team support, program improvements, and team protocol.
Monitor building during evenings and weekend shifts for guidance and routine programs, report to Exec. Director.
Volunteer with HAPPY Club providing assistance for youth with physical and developmental disabilities. 2014-2015 Mercy Housing-Southeast/Resident Services Department Atlanta, GA Director-Resident Services, Southeast Region
Manage staff in eight (8) states regarding social services delivery for their respective communities/properties.
Conduct bi-annual Performance Appraisals and S.T.A.R. Reviews for staff productivity and achievement.
Assist Resident Service staff to produce Annual Services Plans that meet the Family or Senior Program Models.
Provide on-site support via monthly team meetings/conference calls and quarterly Site Visits for achievement.
Address personnel issues and documents such incidents with support from Resident Services Managers.
Work with Development Department to locate and solidify funding resources for program and service-delivery.
Encourage staff via individual and group incentives for ongoing improvement and programmatic achievements.
Work with executive team, regional Board, and other local committees, coalitions, and agencies for service enhancement for the self-sufficiency of families, residents, and youth. 2004-2014 Integral Property Management Atlanta, GA Resident Services Director, Villages at Carver - Trainer & Coach, Corporate
Conduct bi-annual Needs Assessments for 660-unit residential population. Developed and utilize zip code-based resource network from Assessment data obtained.
Develop and utilized an annual service-plan for programmatic engagement, including youth academia & tutoring, developmentally disability support services, housekeeping, activities of daily living (ADL), safety, healthy living.
Created systems for the Federal Moving-To-Work Program to assist residents gain marketable skills, obtain employment, and become self-sufficient through in-house workshops and case management.
Incorporated Community Service program; managing onsite duties and tracking for all participants.
Assist Management in achieving 95% residential Compliance for AHA Federal Moving-To-Work Program.
Collaborate with neighborhood schools, Atlanta Police, Carver YMCA, and other entities to establish a Truancy Program and a Neighborhood Watch to curb crime and create a safe environment.
Train staff on Atlanta Housing and HUD regulations as it relates to Fair Housing and Public Housing.
Compile program and community statistics and month-end reports for funding partners and owners.
Ensure all communities implement and follow company Risk Management procedures promptly and effectively.
Serve as committee co-chair for our annual, company-wide Food-A-Thon charity drive, End of Year Corporate Events, ACAP, DFACS-CPPC Strategy Team, MAVPP, and Atlanta Healthy Start Coalition for outreach planning.
Train all Resident Service Coordinators on day-to-day functions, Federal Moving-To-Work Program procedures, and provide mentoring assistance during their first six (6) months of employment to ensure consistency. Resident Services Coordinator, Ashley Cascade
Developed and conducted bi-annual Needs Assessments for use with 384-unit residential population, utilizing accumulated data for program expansion and resource connection.
Support residents in maintaining self-sufficiency through partnerships, service referrals, onsite programming, and mediation with Management.
Assist Management in achieving 98% residential Compliance for AHA Federal Moving-To-Work Program.
Created structure and implemented onsite After-School, Teen Employment, and Summer Enrichment Programs/Camps; orientating parents, recruiting, and training volunteers.
Developed and instruct weekly Fitness-Wellness Classes for adults and senior adults; providing guidelines for proper workout techniques, good nutrition, establishing a quality pre and post regimen.
Compiled program and community statistics and month-end reports for funding partners and owners. 2004 Camp Fire USA Atlanta, GA
Outreach Manager, Georgia Council
Marketed Camp Fire programming to 8-10 Atlanta Metro sites per month.
Expanded Community Family Club programs into 3 new sites and initiated 8 more under the direction of relevant grants and Council goals.
Utilized assessments that assured the planned activities met the needs and interests of children and families while adhering to risk management policies.
Conducted Leader Training sessions and monthly support meetings for staff and volunteers.
Evaluated programs and facilitated input from volunteer and staff for programmatic growth. 1999-2003 Community LINC Kansas City, MO
Children’s Program Director
Developed and directed age-appropriate programming for youth and children of the families served at Community LINC, adopting a holistic learning approach while providing life skills, ADL, cultural learning, & anger/coping skills.
Designed tools for homeless youth programs in the Kansas City Metro area to further hone life/job skills, drug and pregnancy prevention, as well as education and citizenship.
Create and establish effective strategies and curriculum for youth with varying individual barriers; mobility challenges, health issues, developmental & learning disabilities, domestic violence/trauma, depression, etc.
Work closely with therapeutic and case management personnel to ensure individual and familial progress.
Make essential referrals to service-appropriate agencies, along with providing supportive resources as needed.
Served on city and state-wide committees and the Drug Task Force designed to address and resolve youth homelessness in Kansas City and Missouri.
Headed up the volunteer effort for these programs and coordinated multiple aspects of each. Residential Family Coach
Aided in the initial identification and assessment of the families and assisted in devising an individualized plan for each family based on their needs; creating individualized goals for members of the household, including children.
Provided Strengths-based Case Management for families by assisting with budgeting, drug and alcohol addiction, and job and life coaching; moved 50 families out of poverty.
Created and implemented the Creative Family Coaching Manual, also utilized as the template for family supervision and homeless organizations in Kansas and Missouri.
Managed the budgeting/debt reduction process for the families, eliminating average of approximately $15,000 of debt within 6-8 months of residency; allowing 98% of households to return to stable, sustainable housing.
Handled entry of familial assessments and Case Management attainment into data system, incorporating into monthly and annual funding reports.
Education
2016 YMCA of Metro Atlanta / ASHI-Certified Decatur, GA CPR, AED, and First-Aid Training
2007 Dynamo Swim Center Chamblee, GA
Lifeguard-First Aid, CPR-AED Professional Rescuer
2001-2003 Ottawa University Overland Park, KS
BA Human Resources & Management
1993-2002 Penn Valley College Kansas City, MO
Associates in Human Services, Youth Work Certificate Training
2015 YMCA of Metro Atlanta (Association Office) Atlanta, GA SPIRIT Point-Of-Sale, Living Our Cause, SPIRIT Program Management, Membership 2015 Atlanta Regional Workforce Board / Nancy Spivey, Trainer Conyers, GA Job Smart Career Preparation Workshop
2015 CITI Program / Morehouse School of Medicine Atlanta, GA Social & Behavioral Research Investigators; Social & Behavioral Responsible Conduct Research 2014-2015 Mercy Housing-Resident Services Department Atlanta, GA S.I.M.S. Social Impact database, STAR Reviews, Program Management/HUD Grants 2006-2014 IMS/Integral University Course Stream Atlanta, GA Resident Services, Fair Housing, & Risk Management 2005-2011 AHA-Integral Resident Services: Leigh Knight Atlanta, GA Boston Post & YARDI Data System Training, REAC/HUD Inspections 2010 American Community Gardening Association (ACGA) Atlanta, GA Growing Community: Train-the-Trainer Workshop
2009-2010 AHA-Integral Resident Services: Calvin Camp Atlanta, GA Family Self-Sufficiency Assessments & Collaborative Leadership 2008 Bright from the Start – Penn Training Decatur, GA Effective Planning & Administration of Educational Programs 2008 Jewish Family & Career Services Atlanta, GA
The 3 R’s of Mental Health Workshop
2007 Women’s Resource Center, Kim Frndak Atlanta, GA Preventing & Identifying Domestic Violence
2006 AID Atlanta Atlanta, GA
AIDS 101: Awareness-Action Seminar & P.O.O.L. Program 2003 Missing Link: Supervisor Training Kansas City, MO Client-Focused Outcomes and Performance Measures
2002-2003 LINC: Allyson Hayward, LCSW, MSW Kansas City, MO Working with Trauma Victims/Working with Sexual Abuse Survivors 2000, 2003 Mid-America Assistance Coalition Kansas City, MO Strengths-Based Case Management
2002 Metro Alliance for Adult Learning Kansas City, MO Youth Cultural Competence
2002 Cross Country University Kansas City, MO
Helping Parents with Challenging Children
2002 The People Center: Ruth Aubrey Kansas City, MO Valuing Multicultural Clients in a Diverse Community Interests & Achievements
2010-Present American Community Gardening Association (ACGA) Atlanta, GA Member & Community Trainer
2010 & 2014 IMS/Integral Management Services-AHA Atlanta, GA 2009 & 2013 Resident Services Director of the Year 2009-Present Morehouse School of Medicine: Prev. Resource Center Atlanta, GA Community Board Member & Outreach Advocate
2006-2008 Covenant Partner Ministries Atlanta, GA
Board Member; Chairman 2008
2002-Present AID Atlanta – AIDS Walk Atlanta, GA
Volunteer Educator & Fundraiser
2001-2003 Habitat for Humanity – Three Trails Independence, MO Habitat Partner Committee, Chairperson 2003
R E F E R E N C E S
Litreater Carter-Plant
Regional Manager/ADO
IMS/Integral Group & Mercy Housing
191 Peachtree Street, Suite 4100
Atlanta, Georgia 30303
******@************.***
**********@*****.***
George Lessane
Director of Community Development & Grant Compliance Carver Family YMCA
1600 Pryor Road
Atlanta, Georgia 30315
*************@*****.***
Teresa McClain, MBA, CFS, CPC
Program Manager & Associate Executive Director
Community LINC
4014 Troost Avenue
Kansas City, Missouri 64110
********@*************.***
LaShawn Hoffman,
President-PCIA & PRC Board Chairman
Morehouse School of Medicine-Prevention Research Center 1513 E. Cleveland Avenue, Suite 200a
East Point, Georgia 30344
*******@**************.***
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