Customer Service Representative

David B. Putnam

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*** ******* ** * ***** Mountain, N.C. 28086 w Phone: 704-***-****

**********@*****.***

MANUFACTURING

HIGHLIGHT OF QUALIFICATIONS:

* **** *****’ Experience as a Manufacturing Buyer Strong Product Researcher

Multi-Task Management Technical Capacity

Strong Problem Solving Skills Exceptional Decision Making Skills

Quality Control Standards Collaboration Skills

Process Improvement 20+ Yrs. Training in LEAN Manufacturing

Basic /Advanced Blueprint Reading Team Building & Leadership

RELEVANT SKILLS & EXPERIENCE:

Maintain and review computerized and manual records of items purchased, costs, deliveries, product performance, and inventories.

Manages inventory levels, schedules and availability of selected item, either manufactured or purchased, to meet production schedules. Completes shipping information and delivery date input during sale order reviews.

Orders floor stock with shelf life material for production.

Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services.

Reviews sales orders against current requirements and work in process using the material requirement planning report.

Record production, repair, and machine maintenance information.

Interfaces with manufacturing personnel, the purchasing department and supervisors on material status and production planning issues.

Analyze price proposals, financial reports, and other data and information to determine reasonable prices.

Negotiate purchase to maximize buying power.

WORK HISTORY

Robotics Welder Freightliner; Gastonia, N.C. 2015-Present

CNC Machinist/Machine Operator Eaton Corp.; Kings Mountain, N.C. 2014-2015

Buyer/Maintenance Pioneer Motor Bearing; Grover, N.C. 2008- 2014

Truck Technician W&M Truck Clinic; Charlotte, N.C. 2007- 2008

Customer Service Representative Sprint; Charlotte, N.C. 2006- 2007

EDUCATION

Diploma Kings Mountain Senior High, Kings Mountain, NC

Bachelor of Science in Industrial Engineering Technology Western Carolina University, Cullowhee, N.C.

CERTIFICATIONS

Principles and Practices of Extrusion Kepnor Tregoe Project Management Training

Metal Products Fabrication Statistical Design of Experiments

Zenger Miller Front Line Supervisory Basic/Advanced Blueprint Reading

National Welder Certification (67327) Career Readiness Certificate (Silver)

REFERENCES AVAILABLE

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