Manager Microsoft Office

Rasha Nabeel Emeera

****

** *** **-***** ******, Al-Malaz, Riyadh, KSA.

Mob. : 009**-*********

Email : *************@*****.***

Nationality : Egyptian

Religion : Muslim

Marital status : Married

OBJECTIVES

Joining a reputable corporation or institution where I would utilize and improve my current and previous knowledge and interpersonal skills.

EDUCATION

Faculty of Commerce - Ain-Shams University

1-Bachelor of Accounting – English Section 2005 (General Grade :- Good)

2-Financial Accounting Using Microsoft Excel Certificate –CITU –Faculty of Commerce – Ain Shams University. Nov. 05

3-ICDL Certificate –American Academy --Feb- 13

EXPERIENCE

June. 2014 – December, 2015

Conference Manager Assistant – IDC

1- Support the Conference team and contribute to success of IDC conferences

2- Assist with all administration and logistics at IDC events

3- Telecalling: invitation process (emailing, faxing and direct mail)

4- Telephone follow-up, confirm registrations, keep registration lists and report on numbers and structure of registrants

5- Translate conference and research materials

6- Provide support for IDC marketing as time allows

Sep. 2012 – Jul.- 2013

Teacher of English Royal International Language Schools - KG Section – Egypt.

1-Planned and carried out daily routine activities to instill routine to the kids

2-Designed ways to incorporate fun into educational activities

3-Responsible for handling a class of 20 students of age group 4-6 years

4-Taught them basics like shape, color, counting etc.

5-Coordinated with the parents and updating about their child’s development and performance

6-Maintained the complete records of students

7-Taught them about natural things, names of animals, flowers, fruits and vegetables

8-Conducted small tests monthly for checking their development and grasping status

May 2009 – Sep.- 2011

International Accounts Advisor Vodafone International Services - Vodafone United Kindgom

1-Received and handled calls from Vodafone UK Customers

2-Solved network and handsets issues and inquiries by troubleshooting

3-Answered billing inquiries, plans and caps questions from customers

4-Implemented payment arrangements and handled escalations and complains

5-Gave presentations on business development and work enhancement strategies

Feb 2006 – Feb- 2008

Insurance Manager Assistant General Care Dispensary - Dammam City - KSA

1-Handled and reviewed all medical insurance claims

2-Handled and reviewed financial analysis of medical insurance system

3-Reviewed all financial statements before submitting them to insurance companies

SKILLS

Languages: Arabic : Mother Tongue

English : Fluent Written & Spoken

Computer :

ICDL (International Computer Driving License ) March 2013.

Good command of Microsoft Office with Certificates from Ain - Shams University.

IELTS (Band 7).

PERSONAL ATTRIBUTES

Dynamic, hard worker, self-motivated, working with team spirit and willing to learn and improve.

Very high sense of responsibility, bear long hours and sustain stress.

Sociable, persuasive and committed person.

HOBBIES

Reading, gardening and walking.

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