Manager Project

Christian S. Scott

*** ******** ****** **, ********** Island, WA 98110

360-***-**** (C) • ************@*****.***

Senior IT Executive

Distinguished career leading the delivery of sophisticated business solutions to Fortune 500 clients

Technology Group Director offering more than 25 years of experience providing sophisticated, enterprise-level technology solutions aligned with clients’ core business growth objectives. Visionary leader effective at driving the development of policy frameworks and procedures that serve as the standard for the practice organization. Proven ability to develop long-term technology roadmaps that facilitate delivery of industry-leading technology products and services. Expert at fostering relationships with executive leaders. Experienced senior project/program manager delivering complex software deployments across multiple geographic areas. Fully versed in the Latin American business environment. Fluent in Spanish and Portuguese.

Technical and Management Strengths:

•Strategic Planning / Roadmapping

•Enterprise Project Management/PMO

•Organizational Frameworks

•Change Management

•Business Intelligence

•Technology Consulting

•ERP Systems/Application Management

•Best Practice Methodologies

•Budgets & Valuations

•ETL

•International Environments

•Partner/Vendor Management

•Process Improvement

•Team Management

•ITIL

Professional Experience

Salaried Employee

IBM, Seattle, WA Aug 2015 to present

Services Client Representative/Client Solutions Executive

Develop proposals for new or existing clients for IBM services. Provide existing accounts with information on IBM products to help expand existing scope of services. Provide technology leadership for end to end solution development. Responsibilities included account planning activities and defining new strategies to grow IBM business

Key Projects & Achievements

Program manage virtual teams to develop solution reponses

Developed strategies to sell services to existing clients

Extended existing client relationships through selling IBM GTS services

Continuous education to maintain current knowledge of the IBM transformation to a XaaS company with a variety of technology offerings (network, security, Cloud, System Services, Resiliency, Mobility)

Helped close $120M+ worth of new business

CSC, Seattle, WA Aug 2010 to Aug 2015

Senior Principal/Solution Executive

Provide technology leadership for end to end solution development. Manage dynamic solution teams across the globe to develop integrated solutions based on client requirements. Provide mentoring for new recruits and assist leadership in implementing programs to standardize offerings such as cloud, cyber, workplace and service management.

Key Projects & Achievements

Solutioned responses for existing clients to provide full ITO services. Extended existing contracts accounting for over $500M in additional revenue

Developed new logo solutions worth $240M

Managed the integration of services from major partners including EMC, Hitachi, Microsoft and ATT, Hadoop, VMware, and others

Proactively identified opportunities to expand delivery to existing clients while leveraging a network of professional and industry contacts globally

Mentoring of new recruits

Contractor

LMJ Supply, Houston, TX Jun 2010 to Aug 2010

Project Manager

Managed the design and build of a supply chain and inventory management system for a mid size company in Houston, TX. Responsibilities include budget realization, resource allocation and recruiting. Selection of SQL Server and My SQL to develop the database using Visual Studio for the user front end (GUI)and definition of all requirements. Includes building a B2B web site for placing orders, managing inventory, and tracking orders.

Key Projects & Achievements

Database selection

Resource recruitment

Budget estimate

Visual Studio development

BI Dashboard

Web Development

On Going support and Maintenance

Exxova, Sao Paulo, Brasil Nov 2009 to Jul 2010

Project Manager

Responsible for the management of the SAP deployment for Brasil, Chile, Argentina, Colombia, Peru, Venezuela and Mexico. Managed the SAP environment design and service pack strategy, managed the work streams for each country implementation and provided regional executive briefings on country status. Managed the project plan as well as project schedule with in country coordination of local resources as well as provided coordination with Malaysia resources for ABAP development and client refreshes. Provided ETL expertise for a business intelligence solution using Hyperion for the HR Data Warehouse. Assisted in the design and development of the ETL solution including data definition, data mapping and extractor design and development.

Key Projects & Achievements

Shared/Hosting Services Definition

PMO Management

SAP Service Pack Strategy

Local Country Team Management

Offshore coordination

Change Management

HRDW Deployment (BI)

Harvey Nash, Bellevue, WA Feb 2009 to Nov 2009

Project Manager

Managed all aspects of a Taleo implementation. The project was managed in a matrixed environment with shared services providing resources using complex processes and a rigorous SDLC. Managed the capital budget for the project and ensured adherence to IT governance policies. Provided steering committee reviews and managed the relationship with Taleo. Worked closely with other areas within the organization to coordinate and deliver the project on time and within budget. Managed the ETL process for the extractors of Taleo data to load SAP recruiting information. In addition provided leadership to standardize web services for internet transactions using SAML and provided guidance and direction for requirements definition and documentation.

Key Projects & Achievements

PMO coordination

Taleo Deployment

ETL extractor design and development

Taleo Shared Services Model Deployment

Managing to an on-time schedule and budget of $1.3M

Port of Tacoma, Tacoma, WA Dec 2008 to Feb 2009

Project Manager

Managed the deployment of Microsoft Dynamics CRM. Prepared the deployment plan, coordinated third party resources and developed the adoption strategy for both corporate users as well as shipping and engineering operations. Defined the strategy for mobile device integration and automatic card scanning to update the CRM database.

Key Projects & Achievements

Microsoft Dynamics CRM Deployment

Increased adoption rates for the Port

Defined metrics to measure success

Requirements definition and documentation

Denali Advanced Integration, Redmond, WA Feb 2008 to Oct 2008

Director Technology Strategy & Consulting

Lead the consulting practices for Sharepoint, Exchange, Citrix, VMware, Networking, Mobility and Infrastructure Services. Provided strategic direction for service offerings and developed partnerships with key vendors such as HP, Trend Micro, Dell, EMC, Cisco, Motorola and others to augment service offerings and provide customers with a full suite of capabilities for both hardware and services. Developed and managed the enterprise PMO.

Key Projects & Achievements

Managed to a goal of $17M revenue for 2008.

Developed the model for a new service offering around outsourcing for the middle market.

Worked closely with other areas within the organization to coordinate and deliver additional services for help desk and managed services.

Provided leadership for Infrastructure, Mobility, Sharepoint, Networks, Storage and PMO teams

Salaried Employee

ACS, Seattle, WA Jul 2006 to Feb 2008

Senior Services Delivery Manager

Spearhead the practice organization’s delivery of mission-critical SAP technologies and Business Intelligence services to major accounts. Consulted with clients; serve as an organizational guide for the development of strategic plans and technology roadmaps aligned with long-term goals. Resolve challenges and obstacles with client executives as the authority empowered to negotiate service terms and contracts. Define shared services model and support hosting environment architecture.

Key Projects & Achievements

Steered delivery of SAP ERP / BI solutions to contracted clients. Ensured the sustainable growth and profitability of services valued in excess of $7.5 million annually.

Managed partnerships with major service providers, including Microsoft, Oracle, and SAP.

Proactively identified opportunities to expand premium service delivery to existing clients while leveraging a network of professional and industry contacts to grow the client base.

Defined support processes for shared services

Starbucks Coffee Company, Seattle, WA Mar 2005 to Jul 2006

Senior Project Manager

Guided high-profile technology projects critical to the enterprise’s continued positioning as an industry leader. Directed multiple concurrent initiatives supporting development and enhancement of the SAP HCM/BI, Taleo, and Oracle Supply chain systems through end-to-end project life cycle methodologies. Aided strategic decision makers with identification, evaluation, and selection of capital projects that provided the maximum return on investment (ROI).

Key Projects & Achievements

Taleo Upgrade

Lead a key Data Mining project to provide mission critical information to the enterprise.

Established the procedural and policy frameworks governing technology project management, portfolio management, capacity planning, and budgeting using best practice methodologies.

Created the Project Management Office (PMO) structure supporting the HR transformation project.

Washington Mutual, Seattle, WA Jul 2002 to Dec 2004

Senior Manager

Directed staff of 68 IT resources and business process owners engaged in support of business-critical systems for HR. Developed and administered a $30-million budget. Guided development of Web applications and self-administerable employee tools. Managed production support, development, PMO, network and DBA teams in support of these systems. Spearheaded the deployment of the Taleo recruitment software with a team of 15 members.

Key Projects & Achievements

Taleo Upgrade

Drove delivery of technical enhancements and process streamlining efforts that resulted in a 23% decrease in operating costs.

Provided guidance for development of strategic plans and technology roadmaps as a member of the Architecture Steering Committee and the Enterprise Data Strategy Committee.

PeopleSoft HCM Upgrade 8.0

PricewaterhouseCoopers (PWC), Dallas, TX Mar 2000 to Feb 2002

Senior Consulting Director

Served as executive engagement manager for delivery of enterprise level product and service solutions to high-profile clients. Developed proposals. Fostered the client relationship as the basis for future business development.

Key Projects & Achievements

Directed implementation of PeopleSoft as Stanford University’s Student Administration solution. Facilitated organizational change and knowledge base transfer in preparation for turnover.

Managed development of a $1.5-billion Payroll/Time & Labor proposal for the U.S. EPA. Created high-level project documentation and implementation strategies for a project requiring 250 consultants nationally.

Introduced a variant of the Ascendant methodology that incorporated best practices from Object-Oriented Design and Analysis, Rational Unified Process, and Unified Modeling Language.

PeopleSoft, Inc., Dallas, TX Sep 1998 to Feb 2000

Manager / Services Account Executive

Managed relationships with Fortune 500 clients. Developed PeopleSoft 8.0 practice with dual goals of ensuring profitability and managing long-term sustainable growth.

Key Projects & Achievements

Set the organizational standard for rapid deployment of Peoplesoft software, called Compass.

Co-developed standards and best practices for the eISP program.

The Hunter Group, Dallas, TX Jun 1996 to Sep 1998

Project Director

Oversaw planning, development, and integrations of PeopleSoft HRMS and Financial Service solutions valued at up to $12 million for clients in Latin America and the U.S.

Key Achievement

Created the tools, standards, processes, and resource planning models used for rapid product implementation.

Achieved real world performance with Rapid Implementation methodology by accomplishing a Peoplesoft HRMS implementation for a major customer in three months.

Developed and mentored technical consultants through informal “lunch” meetings and formal training.

EDS, Dallas, TX Jun 1986 to May 1996

Various Roles up to Senior Manager

Began my career as a Systems Engineer and achieved recognition as an Assistant Instructor for the System Engineering Development Program. Performed development work using a variety of development languages including ALC, C, Query Language, Cobol, Fortran, Peopletools, and others. Managed Development teams as well as 24x7 support teams for a variety of customers in retail, banking and travel industries. Helped update the SDLC used by EDS for all software development and integration, as well as associated tools and templates.

Key Achievement

Awarded highest ranking in the SED program

Managed multiple Peoplesoft projects with multi-million budgets to a high degree of customer satisfaction

Developed the consulting practice for Peoplesoft solutions

Developed SDLC and associated templates

Developed and mentored technical consultants through informal “lunch” meetings and formal training.

Education and Credentials

Bachelor of Science in Computer Science University of St. Thomas, Houston, TX

Certified PeopleSoft HCM Professional

Certified SAP Professional

Member PMI Charter

Technical Proficiencies

Platforms:

MS Windows, UNIX, OS X, Linux, AIX

Tools:

Adobe Dreamweaver & Fireworks, MS Office Suite, SharePoint. Microsoft Project & multiple productivity tools, Clarity

Dev Languages:

HTML, SQL, Unified Modeling Language (UML), XML, Perl, Visual Studio, Java, C++, SAML, JSP

Databases:

MS Access, DB2, Oracle, SQL Server

Methodologies:

PWC Ascendant, Object-Oriented Design (OOD), Rational Unified Process (RUP), PMI/PMP PMBOK, EDS SDLC, PeopleSoft Compass

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