Customer Service Sales

MARIA ESTRELITA JUMARANG ALEGRE

** **. ***** **. **** 3, Mendez Cavite

**************@*****.***

Cp.# :095********

Summary

Friendly and enthusiastic. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills

Monitoring

Service Orientation

Speaking

Social Perceptiveness

Active Listening

Experience

Sales Clerk SM Shoemart Incorporated – Feb. to July 1992

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Inventory stock and reorder when inventory drops to a specified level.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Describe merchandise and explain use, operation, and care of merchandise to customers.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Clean shelves, counters, and tables.

Exchange merchandise for customers and accept returns.

Inventory stock and requisition new stock.

Factory worker Universal Robina Inc. – Dec. 2004 to April 2005

Perform quality checks on products and parts.

Package finished products and prepare them for shipment.

Rotate through all the tasks required in a particular production process.

Determine work assignments and procedures.

Maintain production equipment and machinery.

Teller PCSO lottery outlet – April 2005 to Nov. 2005

Receive and count daily inventories of cash.

Cash and pay out money after verifying that winning tickets are correct.

Balance in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.

Resolve problems or discrepancies concerning daily sales report.

Preparing of deposit slip .

Baby sitter United Arab Emirates – July 2014 to Sept. 2016

Observe and monitor children's play activities.

Help children with homework and school work.

Sterilize bottles and prepare formulas.

Read to children and teach them simple painting, drawing, handicrafts, and songs.

Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.

Education

TESDA Training Program HOTEL HOUSEKEEPING NCll – Oct. 8 to Nov. 15, 2012

Graduate completed 280 hrs.

Makati West High School – 1989-1990

Graduate – secondary

I hereby certify that the above information is true and correct to the best of my knowledge.

Maria Estrelita Jumarang Alegre

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