Jacque V Cleveland

**** ******* ***

Douglasville Ga. 30135

706-***-****

aczlfl@r.postjobfree.com

Skills

Accounts Payable, ADP, AS 400, catalogs, catalog, Hardware, Customer Satisfaction, Fast, Financial, GMC, gross profit, inventory, Inventory control, Logistics, Mac, market, mechanical, Microsoft Office, Quick, Quickbooks, receiving,retail, Safety, Selling, sales, SAP, shipping,

Experience

July 2016 - PRESENT

Custom Truck and Equipment - Parts Manager

Integral part of the Aftermarket organization. This role will be responsible for managing the Parts function at an UOS branch location. He/she will also ensure adoption of standards at their and regularly monitor performance from an execution and customer satisfaction perspective. Additionally, working with Human Resources, this role will help identify, recruit, train and retain experienced and exceptional Parts associates.

December 2015 - July 2016

MHC Kenworth - Parts Professional

Present and achieving the monthly sales and gross profit forecasts, and for seeking and soliciting parts sales.

● Work with customers and mechanics to fill parts requirements.

● Prepare invoices for all over the counter sales, and house requisitions for all parts that are issued to the shops.

● Assist in maintaining stock levels, receiving and shipping parts, and in issuing local purchase orders.

● Work with outside salesmen to fill the customer’s parts requirements in order to obtain maximum customer satisfaction.

● Maintain a neat and clean appearance in the customer parts area and parts warehouse.

● Update and maintain master parts and price books.

● Enter all lost sales into the inventory system so that proper inventory items 2

levels can be maintained.

● Prepare information for the Parts Manager on parts which may be required for inventory.

● Operate a terminal console and other equipment in fulfilling duties. February 2014- December 2015

Advanced Services Pest Control - Registered Service Technician Inspection of Homes for pest problems; implementing IPM Process ( Integrated Pest Management) treating termites; using Sentricon System .

Treating pest problems such as Rodents, Roaches, Ants, Mosquito etc. July 2009- February 2014

Fleet Pride Inc. - P arts Counter Lead

Responsible for front end Sales of Heavy Duty Truck Parts. Also Shipping and Receiving. Accounts Payable and Receivables for branch. using As400 system. Freightliner Of Augusta- Parts Professional

Parts Sales, front and rear counter for Medium and Heavy duty truck parts. Generating increase in profits by as much as 15% using Karmak system and SAP system. Also using Caterpillar (SISS ) system. Education

January 2003- March 2005

Every Nation Leadership Inst, Brentwood Tn - Associates Christian Leadership, Christian Ministry, Theology and Apologetics. September 1985- May 1987

Hunter College, New York Ny- A ssociates

Business Economics, Statistics, Marketing, Social Spending, Simple Accounting, Trends, Stocks and Bonds.

September 1982 - June 1985

Alfred E Smith Vocational H.S, Bronx Ny- Diploma /w Honors Automotive / Academics . All aspects of Gasoline and Diesel Vehicles.