Deborah Ducoff-Barone, Ph.D.
West Hartford, CT *******.******.******@*****.*** 860-***-****
www.linkedin.com/in/deborahducoffbarone
SUMMARY
Versatile hands-on Organizational Development expert with deep experience delivering impactful solutions in change management and organizational design and effectiveness. Proven track record of partnering collaboratively at all levels of organizations in Fortune 500 companies and in the non-profit sector. Excel at organizational transformation by elevating strategic and tactical thinking to create action oriented business results. Core competencies include:
Leadership Change Management Employee Surveys & Engagement
Coaching/Development Organization Design Diagnosis and Assessment
Customer-Centric Project Management Intervention Design/Delivery
Cross-Functional Teams Process Improvement Flexible/Adaptable Analytical Thinker KEY ACCOMPLISHMENTS
Organization design lead for 300 person function; structure rationalized and centralized.
Change Management Lead partnering with executives introducing a new operating model; change activities expedited transition of individual and organizational change.
Received Chairman’s Award for contributions to large scale redesign of operational function.
Led division through employee survey action planning; showed statistically significant 12% point gain.
Key player driving implementation of new business model for tripling sales. Completed 20 interviews resulting in plan for organizational alignment with and governance for the model.
Granted Human Resources Award for workshops on reducing leadership competency gaps in performance management.
Led HR process improvement program achieving three qualifying levels with over $80,000. cost avoidance, 70+ processes standardized and cycle times reduced 25% - 97%.
Inspired non-profit operational improvement of projects and grants resulting in more strategic, standardized and transparent process.
PROFESSIONAL EXPERIENCE
Cigna, Bloomfield, CT 2013 – 2016
Change Agent, Cigna Information Management and Analytics Drove change partnering with senior staff using change management and organizational effectiveness methodologies.
Completed comprehensive change management plan for unit restructuring. Priority activities included 1:1 coaching, diagnostic assessment and resistance management.
Led early change management efforts for project sun setting legacy technologies. Active member of Agile Team, authoring initial communications for change readiness. Change Manager, Reimbursement and Collaborative Care Domain, Total Health and Network Operating Effectiveness
Provided change management and organizational development leadership to improve operations.
Led work stream redirecting tasks of two organizations resulting in role clarity, elimination of redundancies and process redesign.
Coached leadership team on change communications, management practices and organizational design enabling them to unify on strategic direction. Deborah Ducoff-Barone, Ph.D. *******.******.******@*****.*** 860-***-**** Page 2 Capital Workforce Partners, Hartford, CT
Strategic Planner 2012 – 2013
Grant writing and researched and wrote policy documents. Change agent for organizational efficiency.
Blended strategic planning and performance management cycle improving organizational alignment.
Created grant writing project management structure cross-functional roles and responsibilities. The Hartford, Windsor, CT 2007 – 2011
Director of Organizational Effectiveness, Enterprise Operations Provided Organizational Development leadership and expertise to large-scale projects.
Partnered with seven Six Sigma leads emphasizing people side of change to facilitate ideation and adoption of process improvements with significant savings expected.
Directed team centralizing Process Owner function by creating new job family, establishing standardized definitions and responsibilities; initiative impacted 100 people. HR Strategic Business Partner, Wealth Management Operations, eBusiness and Shared Services
Strategic business partner for six senior executives and 250 employees, also directed large-scale projects.
Led change management during initial phase of outsourcing project; retained 100% of key talent.
Created compensation calendar and process covering 6,400 employees advancing the “pay for performance” philosophy.
Partnered with HR Business Partners compiling and analyzing data on talent. Participant in talent reviews and succession planning discussions.
Director, Organizational Effectiveness, Life Company Collaborated with HR and executives on change management and organizational design.
Organizational design expert and in-house consultant on comprehensive Information Technology centralization that simplified matrix, created career paths, clarified roles and streamlined decision making. Three hundred people impacted.
ADDITIONAL RELEVANT EXPERIENCE
Pratt & Whitney, East Hartford, CT
Manager, Organizational Effectiveness
Leader of HR-wide business process improvement program; key member of Leadership Team that established a Human Resources Shared Service.
EDUCATION AND CERTIFICATIONS
Ph.D., M.A., University of Pennsylvania
American Studies
B.A., Bard College, American Studies
ADKAR© Change Management, Prosci©
Organizational Planning and Development, Linkage
Advanced Organizational Design, University of Southern California Nonprofit Leadership and Management, University of Connecticut