Solution-oriented with notable success directing a broad range of corporate software development Initiatives while participating in planning, analysis and implementation of web application, Services, website solutions and communication device software in direct support of business objectives.
Managing multi-site/multi-national teams.
Saved ~$1.9 M by initiating automation process for load testing and regression test on various applications in latest position.
Currently Handling 22 team members with mix of mid to senior level SDETs, testers, 2 managers and 2 team leads.
Hiring right candidates for with all kind of skill set needs, e.g.. Sr Software Engineer, Network Engineer, Financial Tester, Health care interface team members
Over 18-years of experience including development, testing, automation, management, process improvements and project management.
PMP Certified.
More than 10 years of project management experience in organizational leadership and relationship building with business and team member.
Extremely detail oriented. Able to write technical documentation, testing plans.
Able to manage software development process from initial business requirements through the entire SDLC process.
A Highly organize manager and coach able to quickly assess needs and provide tools to resolve difficulties, enhance learning, and improve performance.
A dynamic team leader: able to bring energy, enthusiasm and humor to motivate team members to achieve potential and meet objectives.
Effectively trained, motivated and mentored onsite and remote managers, engineers, developers, designers.
Experience in coordinating, negotiating and meeting timelines and IT project deliverables
Excels at communication with stakeholder to provide accurate reporting and information regarding the ongoing project and initiatives
Extensive background in full lifecycle of software development process which includes requirements gathering, design, prototyping, coding, testing, debugging, maintenance and inspection.
Outstanding leadership abilities: able to coordinate and direct all phases of the Project-based efforts while managing, motivating and leading project teams.
Adapt at developing effective software development and testing policies and procedures, project documentation and milestones, and technical/business specifications.
CORE COMPETENCIES
Development
Process Improvement
Cross Functional Management
Time/Priority management
Multi-Site Operation
TFS Expert
Quality Assurance Control
Project Management
Change Management
Agile and Digital Six sigma Methodology
Customer Relation
Performance Review/Recruting
Automation
Coded UI
Budgeting
Deployment and Implementation
TECHNICAL SKILL
Computer Languages
C# Net 2.0/3.5/4.0/4.5, C, C++, Visual Basic 6.0, Visual C++ 6.0, Java, HTML, Java Script, ASP.Net 2.0, sql, Perl, JavaScript; xml, jquery
Computer Application
DDTS, Clear Case, Clear Quest, Front Page, Rational Rose, Xflash, Visual Page, TMS, RSS, Primavera project, Java Doc, JBuilder, Team Plain, Frame Maker, Visual Studio 2008 with .Net 3.5, TFS (Team Foundation) 2005, 2010, 2013, SQL server 2012, Test Manager 2010, 2013
Networking
UDP, TCP/IP, Serial port,
Database Tools
MS Access, XML, SQL Server 2005, 2010, 2012
Versioning tools
Clear Case, Rational Rose, VSS, TFS2010/2013, SubVersion, SharePoint – Web Access
Project Management tool
Helpstar, Primavera TeamPlay, ClearQuest, Track, Bug Tracker, CQCM, TFS Team, project, Microsoft projects, PPM Online
CMS Systems
SharePoint 2007, SharePoint 2013, Tridion
Other Application
Cognos, Aptus, SalesForce,
HealthCare
Nextgen, EPIC, HL7 interfaces, EDI, Billing
EXPERIENCE
July’15 – Present
Position Title: Director of Quality Assurance Mednax Inc. Sunrise, Florida
Organizational leadership & Team Building
-Build a strong team from 7 to 29 Testers and test engineer, fostering both independence and a cohesive, productive team environment.
-Managed new development projects, maintenance, and support on all internal and external applications.
-Perform project manager roles on various departmental project to assure we meet quality, cost and timeline.
-Participated in 2016 and 2017 budget for this resource plans and sets priorities for multiple projects.
-Provided leadership and direction for software quality personnel to provide support on all software engineering developments.
-Established and improved the reliability and test organization which will define, train, enforce and execute standards and compliance, root cause analysis and defect prevention techniques, testing tool standards and reports, and QA knowledge management and training.
-Collaborated with software development engineering teams, networking teams, Security teams and business team to ensure the right level of proactive focus is occurring to design for usability, testing and reliability.
-Helped team to continually augments the team’s experiences and skills with the latest training, technologies, and techniques.
-Heighted SDETs who can perform automation testing at all phases of software development, unit, integration, system, and performance.
-Directed to create a Testing Architecture discipline and resources to lead test strategy development for enterprise and complex systems, defines test environment and test data requirements, and develops and executes a global reliability and test strategy.
-Leaded, drove and implemented proactive actions and events (ex: Quality Polices, Quality Plans, Quality audits, etc.) to identify and implement opportunities for quality and consistency improvement in products and processes.
-Delivered high quality products in a predictable manner.
-Oversee Performance, Automation, Scalability, Reliability teams and assure all products meet established targets.
-Guided team to setup the software automation infrastructure.
-Identified bottlenecks and pain points and directs efforts to address the challenges in a data-driven manner
Created and actively managed $2M+ annual budget plan
-Identified appropriate staffing levels through a review of FTE utilization, forecasted workload and interviews with front-line managers
-Performed bottoms-up analysis to identify non-staff budget needs
-Held monthly reviews of planned to actual, addressed negative variances and acted on opportunities
-Saved ~ $500 k by starting offshore low cost initiatives for 2017 budget.
-Saved ~$1.9 M by initiating automation process for load testing and regression test on various applications.
July’10 – Aug’ 2015
Position Title: Sr. IT Manager for Quality Assurance Department Bankrate PGA, Florida
Organizational leadership & Team Building
-Build a strong team from three to thirteen members, fostering both independence and a cohesive, productive team environment with reporting structure of 7 direct report and 5 indirect reports.
-Manages new development projects and supports maintenance and enhancement activities.
-Develops project plans and sets priorities for multiple projects.
-Prepare and conduct associate evaluations.
-Established well-defined goals and a positive work ethic to establish a spirited organizational culture throughout the company.
-Planned and structured resources necessary to sustain growth of marketing client base.
-Took full-circle approach of improving team morale, standardizing delivery of IT services, and improving both customer and inter-departmental relationships. Built the highest performing team of IT specialist.
-Lead several cross-functional teams and coached team members, as appropriate, to develop skills and confidence in their ability to examine work processes, create solutions, and measure improvements.
-Participated in management team process to develop vision and mission statements.
-Recognized for efforts to identify new processes to improve quality, reduce costs, and increase margin.
-Fully engaged in hiring, training, coaching, reviewing yearly performance and termination processes.
Client Relations and Communication
-Conducted training for the Bankrate systems, services, procedures and products with other department and internal Staff. Enforced video training libraries.
-Cultivated excellent long term relationship with clients, maintaining ongoing communication and facilitating solutions to address concerns.
-In charge of multiple servers which holds multiple .net based and lamp based Sites, .net service, sql servers, massage queues and responsible for keep them production like environment
-Aligned code deployment process in different environment
-Managed multiple concurrent projects which includes mobile apps, WCF services, high traffic Sites, complex web applications, databases, mobile sites
-Conducting training sessions for team members and explain them the potential uses of particular software, system or any other technology
Technical Support
-Managed testing for multiple concurrent projects which includes:
WCF Services
High Traffic .net Sites, Bankrate.com desktop and mobile versions
Lamp sites Interest.com, Mortgage-calc.com build on Word Press
Web Applications,
SQL server Databases
A/B Testing
Mobile Apps
Tablets apps
SEO tool kit
Coded UI testing
Selenium
TFS Auto Build deployment
Release Management
-Currently providing Hands on and Hands off management to a team which is made up of a configuration manager, 5 software engineers and 2 sr. quality assurance engineers.
July’08 – Aug 10 Bankrate PGA, Florida Position Title: Software Engineer & offshore team project management
Responsibilities/Key Accomplishments:
-Managing off-shore projects and their assignment on weekly basis and providing full Technical guideline. Tracking the projects in SharePoint 2007 with Excel charts and lists.
-Set up the development process that improves the quality of offshore deliveries, as well as Bankrate Enterprise level IT services’ visibilities.
-Assisted QA team with testing backlog. I was able to redurce backlog significantly.
-Worked extensively with QA staff members to assist with testing environments issues.
-Performed Software Budget planning for TFS system related Hardware, Licensing, and finalizing purchases of VS 2008 edition based upon team member roles and their license requirements at enterprise level. Implementing TFS for new work item tracking and code control.
-IT Team is communicating with 8 different departments along with 9 other network companies bought by Bankrate. I assisted them in rolling out the 2.0 to 3.5 conversion and putting the Team System in the place which will improve the process threw out the organization.
-Defined and implemented common ground between agile processes and TFS polices and processes for development
-Planned, Designed, Implemented, delivered the various kind of Website projects like different categories of funneling, calculators, different User controls, WCF services using ASP 2.0, 3.0 C# in Visual Studio 2005, VS2008 and using HTML, XHTML,, JavaScript, AJAX, CSS. Testing against Firefox and Internet Explorer, Chrome, Safari.
-Implemented, maintained web services, xml engine files and Web application that communicates with the web services for Bankrate Calculator project. Entire project Model is based of MVC pattern and implemented detail guideline for this project for each level.
-Maintain deployment and its process for different the projects in Tridion content management server, TFS build and SharePoint server.
-Using visual source safe as a versioning tool for on site development and using Subversion versioning tool and Track Tool for Off-shore development.
-Follow SEO Guidelines and follow web optimization methods to improve on website.
-Developed application with Microsoft Sql Server 2005 database, web services, and XML files. The site as well uses Omniture Tracking tool to capture the tracking and as well as using PPC functionality to Track the Clicks.
Dec’05 – July’08 Motorola Plantation, Florida Sector/Division: CGISS/GSPD CPS Software group Position Title: Sr.Software Engineer
Responsibilities/Key Accomplishments as Senior Software Engineer
-Coordinated with other internal departments including Quality Assurance group, System Test Group, and team from China law cost Design Centers.
-Trained and overseas five test team members to test Vista compatible CPS App project with different testing environment eg. 32 bit vs 64 bit OS, browser specific testing from I.E 5 to I.E. 7, Mobile CPC app vs windows CPC app, driver testing.
-Met production schedules through active coordination with team members and management.
-Developed and provided data and quality review to senior management team for vista support.
-Developed project plan, track project execution, manage changes, develop and execute implementation plans, develop testing strategies and guided Test team to make the CPS Application vista compatible threw out the project lifecycle.
-Planned, Designed, Implemented, Inspected Delivered the CPS Software Applications in Visual C++ with VS6.0 for the Mobile and Portable radios Software Application. Perform UI implementation in Visual C# using team foundation server with Net 3.5 platform in Visual Studio 2008.
-Actively participated in gathering business and technical requirement, in business and technical requirement inspections and code Inspections while following CMMI process.
-Developed and maintain work Items for CPS Application features the TFS and Team Plain.
-Worked with Team System for requirement building, added constraints, and converters for the feature based upon the requirement and Platform support.
-Convert the entire project from winhelp to htmlhelp.
-Worked with ATL com object, Dll, Driver installation and build, Registries, Networking, Win help, HTMLHelp for .chm files, different kind of interface to meet product implementation needs for vista os support.
-Implemented and established training programs related to Motorola Radio products.
-Played Major role in the process improvements that reduce the defect rate and stop ship issues.
-Maintained the GTDG Test Group Website using ASP.Net, Database, Java Script and Html, CSS as Process Improvement Project.
Sep’03 – Dec’05 Motorola Plantation, Florida Sector/Division: CGISS/GSPD Test Group Position Title: Sr. Software Engineer
Responsibilities/Key Accomplishments as Quality Assurance Senior Software Engineer:
-Ensure quality software by evaluating, analyzing, and testing different kinds of CPS windows Application for Mobile and Portable radios, which is used in various kind of high-tech commercial & government portable & mobile radios. This is accomplished by verifying that the software meets the Technical Requirement Specifications through high quality testing using various types of tools.
-Actively participated in technical requirement Inspection process to support the Test Planning for new and legacy products.
-Developed Apco Jr.Modem’ radio side test application, using programming language C at low level.
-Developed Data Drill Process tool for Quality assurance group using Visual Basic 6.0 and Microsoft xml 3.0 for Digital Six Sigma Methodology.
-Maintained the GTDG Test Group Website using JavaScript, HTML with Front Page.
Nov'00 – Aug’03 Motorola Plantation, Florida Sector/Division: WLAN and iDEN Test Group Position Title: Contractor
Responsibilities/Key Accomplishments as Quality Assurance Software Application Developer:
-Developed a Quality control test Tool, iMAP, in Visual Basic 6.0 that interact with MapPoint 2002 Microsoft Product. The Tool basically plot GPS location and the Activity State of the phone for the Field Test Engineer. This tool plots the week signal, drop calls, strong signal based upon the data based upon GPS location.
- Wrote perl scripts to do some enhancement in the iSTATE tool.
-Created Decoder for the iADTE tool using Perl.
Responsibilities/Key Accomplishments as Quality Assurance Software Application Developer:
- Duties included implementing Java based automated test scripts and requirements for almost all Ergo features for Condor based iDEN cell phone products and using DDTS, TMS, Clear Case, Rational Rose, xFlash to keep the data accurate threw out the Product Test Cycle.
-Writing, inpsecting and executing Automation System Test Scripts in Java using JBuilder for i3000, i90, i85, i1000 cell phone Projects.
-Writing, inspecting and Maintaining for all the classes using Rational Rose and added the precondition and post condition to the javadoc.
May'01 - Sep' 01 Cingular Wireless Boca Raton, Florida
Sector/Division: RF Design Group Position Title: Summer Co-0p as Software Engineer
-Duties involved in uploading and use the data from the chosen cell Site to the server and gathered important data from Server. Wrote codes in Visual Basic 6.0, XML for a Test application Software that also using the Lucent Technologies RF tools for RF Engineers
May'00 - Nov'00 Solomon Smith Barney Inc. Boca Raton, Florida
Sector/Division: Broker Group Position Title: System Administrator
-Duties included data-entry, system administration, and maintain the software system of the company.
Jan'00 - Aug'00 Miami Dade Community College Miami, Florida
Sector/Division: CIS department Position Title: Lab Assistant
- Duties included tutoring in Visual Basic, C++ and MS Access, and solving hardware problems.
EDUCATION
Master in Computer Science, Florida Atlantic University, Boca Raton, Florida
Bachelor’s degree in Computer Science, Florida Atlantic University, Boca Raton, Florida
Certifications
PMP Certification #1774076E1 Date Achieved: 05/01/2015 Renewal Date: 05/01/2018
TFS certification at Bankrate
Motorola Testing Certification
Motorola Digital Six Sigma Course
Dale Carnegie Leadership Training for Managers
Leadership for Engineers at Auxillium
Personal Leadership and Communication Coaching at Auxillium
HONORS
-5 Bravo Awards in recognition and appreciation of above and beyond Performance, Motorola
-Dedicated efforts and outstanding contribution as an Organizing Committee member in the Motorola Asian Business Council
-Dean's list for Fall 00, Spring 01, Kuma Laude
-Best Teaming Performance as a System Engineer in Automation System Test Group, iDEN, Motorola