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Customer Service Sales

Location:
Los Angeles, CA
Posted:
March 30, 2017

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Resume:

PAULINE BOENISCH

CONTACT:

(M) 805-***-****

(E) aczknh@r.postjobfree.com

linkedin.com/in/paulineboenisch

SKILLS:

Bi-Lingual in Spanish

Mac & Windows Proficient

Adobe Photoshop, Quickbooks

EP Budgeting, Microsoft Office

Twitter, Facebook, Snapchat

Linkedin, Instagram, Squarespace

Tumblr, Wordpress, Vimeo

Hightail, Dropbox, Googledocs

iMovie, Nexus

PAST CLIENTS/PROJECTS:

CBS, Fox Sports 1, truTV

MTV, NFL, Walmart

McDonalds Chevy

Dodge, Lexus, Ford

Jaguar, Go Daddy

Porsche, Toyota, Macy’s

Wendy’s, Scion Valvoline

New Era, Puma, Pepsi

Chase Bank,Marie Claire

Sony, Universal Pictures

Seventeen, Noveau Fabrics

Lash Linda Marie

AWARDS: AW

Customer Service Award

Hudson Pacific Properties

2015

EDUCATION:

Cal State Northridge 2010

Cinema Arts

LA Valley College 2008

AA Degree-Liberal Arts

Sunset Gower Studios (Hudson Pacific Properties)

Sales, Marketing, and Client Servcies Manager

August 2014-Present

-Negotiated and processed lease, license & amendment agreements and other paperwork associated withthe sales & leasing process including insurance, security deposits and credit checks.

-Maintained 85%+ occupancy rate

-Generated $1.6M in sales for 2016 office and stage revenue

-Coordinated and lead tours of studios and offices with major networks, productions and industry related clientele.

-Managed reports including:

sales forecast, annual budget reports, rent roll, variance reports and client satisfaction reports.

-Managed all social media accounts and increased social media following by 500%

-Coordinated and planned client appreciation events.

-Cultivated excellent long-term relationships with clients, maintaining ongoing communication and facilitating solutions to address concerns

-Handled client complaints and sought timely resolutions

-Implemented sustainability program for staff and clients Whisper App

Executive Assistant and Project Manager

November 2013-August 2014

-Coo Coordinated between all departments: software developers, operations, executives and PR

-Extensive calendaring, organize meetings, anticipate daily needs of CEO & CTO

-Booked travel (airfare, hotel, transportation)

-Arranged meetings & booked travel for new-hires and worked closely with recruiters.

-Account management including multiple account credit card reconciliations

-Project Management using JIRA: setup and transferred all projects from one platform to another.

-Implemented JIRA for all of Whisper's development team and help with adoption to improve development life l cycle

-Assisted HR with immigration process for international new hires (H1B, Green Card, B1 extension).

-Oversaw Intern Recruiting Program (interviewing, booking travel, conducting Skype interviews, booking housing)

Robert Dalrymple Productions

Production Manager & Executive Assistant

February 2012-November 2013

-Coo Coordinated and managed production shoots in office and on location.

-Prepared budgets using Movie Magic Budgeting.

-Booked and supervised crew, created schedules, tracked cost and spending

-Coordinated location shoots, ordered equipment managed contracts and obtained film permits

-Hotel & travel booking for crew, talent and producers.

-Issued certificates of insurance, set up new accounts with vendors.

-Coordinated social media campaigns and schedules with networks and agencies

-Assisted editors with footage, creating c post schedules & deadlines

-Coordinated deliverable's to networks and worked closely with post production houses and editors.

-Paid vendors & crew using Quick Books.

-Set up payroll and managed payroll for crew.

-Research and development for new show ideas and stories

-Heavy phones and calendaring; scheduling and coordinating conference calls and meetings generating emails,redlining and proofreading agreements and other legal documents. Mark Bu Burnett Digital Productions (VIMBY, LLC)

Production Coordinator & Office Manager

April 2008-March 2012

-Responsible for supporting the producers with web and TV productions, lisasion between departments

-Oversaw.and managed cheduling of staff, hiring crew, and creatd call-sheets.

-Oversaw recruiting and hiring of new filmmakers around the country.

-Discovered and hired 50+ filmmakers around the country, increasing the filmmaker database.

-Responsible for coordinating coo production components of programming including sound, equipment & lighting needs.

-Discovered and produced over 30+ web video stories

-In-house graphic designer: created mock-ups and logos with Adobe Photoshop CS4

-Responsible for managing company social media accounts: Twitter, Facebook, Linkedin, Youtube.

-Managed and wrote for multiple lifestyle blogs, recieved over10,000 unique views per day. WORK EXPERIENCE



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