Anthony W Ponder

**** ******* **** **. ********* MD. 20770

240-***-****

aczjyz@r.postjobfree.com

OBJECTIVE:

To become a team member of a Professional organization where my skills and training as well as my determination as a hard worker will be fully utilized.

EDUCATION:

Career Technical Institute Washington DC

Help Desk Professional 11/2014-Present

Operating Systems

Windows XP, Microsoft,Vista,7.0/8.0/8.1,

PC Applications

Microsoft Office, Windows diagnostic tools, Abode

Browsers (Bing, Google, and) MS Calendar, Remote Desktop, Cloude Storage,

Hardware

PC’S, Network Switches, Office Copiers, Fax Machines

CAT-5/6 cables, All office Machines, Sound cards, USB 2/3.0

Cable crimpers, Internal/External Hardware Installation

Networking, Protocols

Computer Support and

Maintenance (A+) TCP/IP V4, RIP V2

Network Support

Network+ III

Computer Repair and replacement /Testing Virus Removal and

Security Support

WORK EXPERIENCE

H IT 2 Business Solutions, LLC Washington DC 20002 3/2015-Present Tier II Help Desk Technician Office of the Chief Technology Officer

• Provide Solutions to Trouble Shooting

• Checking for all Applications on PC

• Running Diagnostic Check on Firewall Protection

EXPERIENCE

Security Officer 2008-2011

American Security Program Inc. Dulles VA.

• Rover Patrol, guard and secure assigned areas.

• Monitor CCTV cameras.

• Keep daily activity log, and write Incident reports as needed.

Bicycle Messenger 2007

Pro Ex Courier Service, Washington DC

• Performed Deliveries and pick ups for special Clients.

• Litigation filings, special library assignments, assigned special project work.

Security Officer 2002-2006

Coastal International Security Alexandria VA.

• Check Point security, loading Docks, Garages, Interior, Exterior rover, and Fixed Post.

• Access control, ID Check, X-ray, machine, Metal detector, using Mirrors, and Magnetometer detectors machine.

• Maintain Badge inventory, write Activity, and Incident reports.

Security Officer 1999-2002

Allied Security, Arlington VA.

• Guard Patrol.

• Monitor CCTV Cameras.

• Write daily activity and/ or Incident reports.

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