Louise Klaerich
***** ******** **. ********** *****, CA 92646
714-***-**** aczjyw@r.postjobfree.com
PROFILE
Enthusiastic to collaborate and work with a company with the same mission as I have, providing the highest level of customer service and exceeding the customer’s expectations. With a strong ability to adapt, grow and contribute in both teamwork environments, as well as independently. Self-motivated and able to work in high-stress situations. Ability to critically think and provide appropriate judgment, to remain calm in difficult situations. Excellent communication skills and a strong work ethic. Proficient in Excel and Word. SKILLS
Strong Communication Skills; High-Energy, Assertive and Persuasive; Problem Solving; Time Management; Planning & Organization; Detail Oriented; Dependable; Self-confidence EXPERIENCE
HORSEMEN INVESTIGATIONS INC.
16911 ALGONQUIN STREET
HUNTINGTON BEACH, CA 92649
DATA ENTRY Oct. 2012- Dec. 2012
SUPERVISOR: PATRICK CARROLL 714-***-****
● Created Excel Spreadsheet; Reviewed resumes; Imputed applicant's information; Biweekly progress to employer NEWPORT DIAGNOSTICS CENTER
1605 AVOCADO AVE,
NEWPORT BEACH, CA 92660
SCHEDULER - HIGH VOLUME Dec.2011 - July 2012
SUPERVISOR: GLORIA ZAPADA 949-***-****
● Answer calls and schedule detailed complex tests
● Confirm Dr. ordering test and Insurance information
● Seek Insurance approval prior to scheduling exam
● Collect and confirm patient’s personal information
● Collect patient’s medical information; medications, surgeries, emergency contact
● Discuss with patient all preparations involved prior to examination
● Correspondence with Dr. offices and Insurance Companies
● Follow up with patient go over any instructructions prior to appointment and answer any questions
● Scan and file all medical paperwork into patient's chart and ROVICS CONSTRUCTION INC.
17165 NEWHOPE STREET
FOUNTAIN VALLEY, CA 92708
SCHEDULER-OFFICE ASSISTANT June 2010-Dec. 2011
Supervisor: Vic and Natalie Chadarevian 714-***-****
● Follow up with potential customers interested in bathroom remodel through Home Depot
● Determine scope of work and go over general pricing
● Schedule a free in home sales call with potential customer
● In home design service and price estimates on bath remodel
● Sell project and determine payment and schedule accordingly
● Assist the office manager with phones, scanning paperwork, filing, scheduling, receiving shipments, payroll
● Required to visit and maintain Rovics bathroom display inside 33 Home Depots
GENERAL SERVICES ADMINISTRATION
U.S. FEDERAL GOVERNMENT
CHICAGO, SAN FRANCISCO, LOS ANGELES, LAGUNA NIGUEL, SANTA ANA
24000 AVILA ROAD
LAGUNA NIGUEL, CA 92677
INTERIOR DESIGNER/PROJECT MANAGER May 1997- Jan. 2005 SUPERVISOR: NAOMI HATKINS 949-***-****
● 17 years or Professional work experience
● Provided interior Design services to all Federal Agencies
● Determined the scope of work in regards to design services
● Prepared a work order to hire the GSA Architects for specific line item responsibilities for each agency project
● Liaison between Agency and the architects
● Responsible for keeping project on schedule and on budget
● Required to know all building codes and fire safety codes
● Interface with Management on a regular basis
● Arranged for all outside vendors to meet with Agencies
● Assisted in selection and procurement of furniture, storage, carpet, signage, art, plants, paint etc.
● Travel was required both local and Regionally
● Maintained a minimum of 10 Agency clients at all times
● Team member on Prospective level projects (Projects over 2 million)
EDUCATION
HARRINGTON COLLEGE OF DESIGN 1986-1989
200 W. Madison Street, Chicago, Illinois 60606
Bachelor of Fine ArtS