Customer Service Representative
Resume:
KECIA LYMON
College Park, GA 30349
Email: aczjaq@r.postjobfree.com
Career Profile: To obtain a career opportunity utilizing my skills, training, and experience to make a significant contribution to the success of my employers.
Professional Strengths:
Possess twenty years of professional experience as Customer Service Representative
Ability to resolve complex customer service problems
Possess excellent organization and management skills
Possess excellent written and verbal communication skills
Possess extensive administrative and customer service skills
ProfessionalExperience:
CORPORATE MANAGEMENT SERVICES COLLEGE PARK, GA
March 2012 – November 2014
General Cleaner
Sweep and mop floors
Clean buildings by emptying trash, sweeping, and cleaning surfaces
Use cleaning solutions to remove stains and clean surfaces.
Clean and service restrooms with mops and disinfectants
EL NOPAL MEXICAN RESTAURANT COLLEGE PARK, GA
Jan 2002 – September 2011
Server
Provides food and beverage service to guests using good customer service skills
Set up tables and events including chairs, silver and china
Services food, coffee, water and other beverages
Cleans banquet and dining rooms during and after the dining experience
MCDONALD ENTERPRISES COLLEGE PARK, GA
April 2002 – August 2007
Swing Manager
Provides food and beverage service to guests using good customer service skills
Services food, coffee, water and other beverages
Cleans banquet and dining rooms during and after the dining experience
Maintain employee work schedule
Provide customer service training
DELTA GLOBAL SERVICES HAPEVILLE, GA
Jan 2001 –April 2002
Security Supervisor
Developed & maintained employee schedules
Delivered payroll
Maintain flight arrival & departure for security department
COCA COLA ATLANTA,GA
August 1999 – March 2000
Production Assembler
Test syrup for accurate room temperature
Operated as relief during employee break
Assisted co-workers on production line
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Educational Summary:
MISSISSIPPI VALLEY STATE UNIVERSITY ITTABENA, MS
1982 - 1986 Bachelors of Science: Criminal Justice,
Fork Lift Certification
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