Randy C. Chetko

**** ******* ****

Franklin, Tn. 37064

Cell Phone # 615-***-****

aczj89@r.postjobfree.com

Technology Experience Summary

Senior Leadership Qualification - 24 plus years experience, managing

all areas of Information Technology. CMM level 5 qualified, Master

Black Belt - Six Sigma, ITIL 12 years P&L experience.

Sarbanes, FFIEC, Federal Reserve audit experience. M&A experience. Industry

experience with established leadership in object-oriented analysis & design

and formulating enterprise architecture and systems integration solutions

for large transformational programs.

Financial Services Qualifications - 22 years experience in Online

Banking, Bill Payment, Credit Card, Smart Card, Private Label Card,

Loans, Deposits, Mortgage, Mortgage Servicing, Bank Operations

Automation, Data Mining, Business Intelligence.

Education - Penn State University, Executive Management Programs from

Wharton School of Finance & Harvard Business School.

Application Development - 15 plus years Application & Product

Development.

Hardware / Software Architecture Experience - 10 plus years managing

large technical operations, Data Centers, Service Oriented Architecture,

Infrastructure, new & emerging technology.

Unique ability to formulate concepts and turn vision into profitable

actions.

Disciplined focused team oriented leader that excels in the ability to

create and execute high impact business initiatives, goals, and vision

to internal & external customers.

Customer focused with the ability to understand accountability and

commitment in a decisive manner, set and meet aggressive targets with

unyielding integrity.

Experience in non standard auto domain and standard messaging frameworks

such as ACORD/IAA.

Strong consultant oriented approach, working across business and technology

teams across international boundaries, to establish a target state vision

for enterprise integration platform aligned with business and IT strategy

. Accountable for leading large scale integration technology strategy and

roadmap with end-to-end data management and solution development against

wide-range of regional and local systems across international boundaries

. Assess products, messaging frameworks, and services for their integration

capabilities and compatibility with published corporate standards

. Responsible for presenting solutions to global Architecture Review Board

to develop standard guidelines, processes, and documentation

. Create systems integration architecture and technical interface designs

. Plan and design new integration services by maximizing the reuse of

existing services, components and application patterns,

. Design reliable, real-time and batch oriented application integration

solutions by applying appropriate Enterprise Application Integration

technologies and methodologies (Publish and Subscribe, SOA, Micro services

etc.)

. Consult with C-level client and business and technology leadership teams

to enable proper tracking and governance integration platform architecture

business, applications, data, and infrastructure

. Conduct in-depth analysis of client situation and data across multiple

dimensions (Program Management, Technology Stack, Technical Architecture,

SDLC, Release Management, Integration etc.) to identify and develop

application integration assets

. Experience working as a lead technologist on large scale J2EE-based SOA

re-engineering projects with stated emphasis on non-functional requirements

Security, Scalability, Maintainability etc.

. Strong working knowledge of all phases of software development such as

Architecture, Security, Design, Development, Testing, Administration,

Migration, and Production Support

. Knowledge of patterns & best practices around common cross cutting

concerns and ability to think out-of-the-box to recommend sound technical

solutions

. Experience with Micro-Services Architecture to support multi-channel/Omni-

Channel.

. Expert-level knowledge on proven Opensource and commercial enterprise

Integration technologies

. Deep knowledge in J2EE based EAI, ESB, BPM, MQ and integration frameworks

and patterns (WebSphere/ Mule/JBoss/Tibco/Apache Camel/Spring)

IBM MQ 7.x/8.x, IBM Integration Bus 9.x/10.x, IBM DataPower Gateway 7.x,

IBM API Management 4.x

. Expert-level knowledge in developing WebServices/REST API/Event Messaging

. Experience with Source Control & Build management tools

(TFS,Maven/Gulp/Git/SVN) and Continuous Integration tools

(Atlassian/Jenkins etc.)

. Operating Systems Windows NT / XP / 2000 / 98, MS DOS, LINUX, and UNIX

. Success-oriented high energy leader. . Ability to execute in a fast-paced

environment

. Excellent problem solving skills

. Ability to develop work plans and follow-through on assignments with

minimal guidance

. Able to drive collaborative efforts across the team members to improve

solution quality and increase productivity

. Experience with Agile SCRUM and iterative SDLC processes and

methodologies

Major Accomplishments Summary

. Directed all Six Sigma Business Process and Operational Excellence

transformation, including strategic business articulation and key

performance business indicators implementation and monitoring. First

year customer savings exceeded $10 million.

. Responsible for the day to day operations and the growth of revenue

from $30 million to $127 million through new product and service

offerings. Realized double-digit profitability. Responsible for all

strategic business planning.

. Facilitated a team of business leaders, board members and McKinsey

management consultants and participated in the strategic development

of a new "for profit" business model.

. Provided applications development leadership for a Sales Force

Automation and Service Management initiative for the Appliance Sales &

Consumer Service businesses. Due to these initiatives, new product

commercialization, quick market intelligence and inventory turns

realized a 15 percent base cost productivity improvement. Annual

savings exceeded $8million.

. Consolidation of the worldwide voice and data network and the

development of a tariff agreement with AT&T. Annual savings $12.7

million.

. Successfully originated and implemented a plan that initiated the

consolidation of thirty General Electric Data Centers and Networks

into four physical sites. Annual savings exceed $100

million.

. Periodic participation on the business acquisition and integration

management team - Worked closely with the newly acquired company's

management team during pre / post acquisition of the acquired to

insure the target company practices were consistent with G.E.

financial & operating standards.

. Assisting the new company with the addition of proven G.E. functions

such as risk management and quality improvement. Implemented G.E. best

practices to rapidly improve the integrated company's performance.

. $2 billion incremental revenue realized over a 5-year period.

Career Skills / Knowledge

. Oracle 12 RAC, Golden Gate Global project management

. Agile, Scrum, Extreme Programming Cost Productivity improvements

. Product Management, Content Delivery SaaS, AWS, Hadoop,

. Business Operational Management Building cross functional

diverse teams

. Extensive Server Consolidation Software Capabilities

Maturity Model

. Data warehouse design & Implementation Cloud Computing, Hosting

. Outsourcing, onshore, offshore SalesForce, Oracle

Financials

. Cloud Computing, Web-Hosting SEI Level 5 experience

. Service Oriented Architecture implementations .net, Java,

Websphere, IBM Service Bus

. Experience architecting and building a massive parallel processing

platforms

. Responsive Design, Angular, Bootstrap designs

. Web application (Model View Controller (MVC), My Virtual Model (MVM))

frameworks

. Building applications using cloud APIs* Representational State

Transfer (REST)ful services

. Languages

. Java SE, Java EE, C, C++, C#

. HTML/HTML5, JavaScript, CSS

. Database

. JDBC, Oracle, SQL, DB2, MYSQL, Mongo DB

. Environment

. .net, Maven, Ant, Eclipse, Websphere, Tomcat, Jetty,

Linux/Unix, Windows

. Frameworks

. JSF/RichFaces, Hibernate/JPA, Seam, jQuery, junit, Bootstrap,

Swing, Struts

. Experience leading full stack software development

Object-Oriented Design, Functional Design, High-Availability,

Transaction Management, Thread Management and Concurrency

Professional experience

Major Insurance Company 2011 - present

Vice President Application & Infrastructure Solutions

Responsible for all packaged and in house .net and Java SaaS applications.

Custom Java & .net applications include Mobile, Consumer Web, Kiosk, Accord

and all Retail store point of sale solutions. Packaged applications include

Guidewire Claims, Policy, Billing and SunGard Financial Systems. Trained

and implemented Agile / Scrum capable staff. Experience implementing

Responsive & Single Page Web solutions utilizing Angular and Bootstrap

methodologies.

Provide leadership to the development group and help to set the overall

technical direction and strategies of the larger organization. Work with

the product team to manage the roadmap and backlog and ensure quality and

on time delivery. Experience with extensive collaboration with business

teams and other technology leaders.

Responsibilities include planning and adherence to SOA common architecture,

shared components, lifecycle management products and tooling across

all sales and marketing channels. Oversee tactical and strategic product

evolution in delivering software products with functionality to support key

verticals

Fidelity Information Systems - Comdata 2006 - 2011

Senior Director Distributed Systems Engineering, Shared Services,

Websphere & Database Administration

Responsible for the design development and implementation of SaaS Comdata

Card Payment Services Infrastructure. Products include Gift Card, Stored

Value Card, Payroll Card, Private Label Card and all Merchant Servicing

functions. Provide leadership to the ongoing development and support of

numerous Data Warehouses, Business Intelligence and ODS technology

products. Managed teams of DBA's, Unix, Linux and Websphere professionals.

Provided .Net and Websphere development teams with architectural,

technical direction, guidance, and support. Strong track record in

developing Java web applications and console application using J2EE design

patterns and Web Application Frameworks, specifically using Struts.

Experience leading teams utilizing C#, MS.Net Framework 2.0-4.0, MVC,

ASP.Net, Object-Oriented design patterns, Window Communication Foundation,

SQL Reporting Services, XML technologies, Visual Studio, SQL Server 2005-

2008, Java, Javascript, jQuery, and SQL Server database design. Knowledge

of Windows Workflow Foundation 4.0 and Microsoft Enterprise Library 5

5 plus years experience with Agile/Scrum methodologies. Responsible for

integrated product delivery for numerous large transportation and credit

card, gift card customers.

Honeywell - Clarke American 2004 - 2006

Executive Director E-Commerce & Customer Service, Sales Products

Develop and execute the online E-Commerce SaaS check ordering product

development vision, strategy, definition, and hosting infrastructure

implementation. Provide leadership for the design and system engineering

support for all Unix, Mainframe, .Net Framework, Websphere Application

Server technology based products in a primary e-Financial institution,

including the adherence to Websphere Studio IDE, J2EE standards.

Expertise in creating applications using technologies such as ASP, C#,

JAVA, Delphi, COM, DCOM, Web Services, XML, XSL, SSL, .NET, SQL Server,

MSMQ, MTS, JavaScript. Skilled in three-tier Web application development

. Develop product, hosting concept proposals and life-cycle plans for

new Internet and Call Center products. Define and prioritize

enhancements to existing products. This includes the creation of

Banking requirements specifications, release notes, feature lists and

specifications. Develop and drive new product and enhancements

releases. Creating a revenue channel shift totaling $54 million over a

5 year period

. Responsible for design, implementation and support of all E-Commerce,

Call Center applications and data warehouse solutions delivery.

Including infrastructure planning, implementation, service delivery,

engineering, architecture design and oversight.

. Provide Marketing with business intelligence analysis and data content

to create product positioning sales support tools, etc.) Increasing

revenue by 20%

. Responsible for hiring a team of DB2, Oracle, DBA's, data

architects/modelers to enable the design and construction of 5 large

bank data warehouse products.

. Implemented retail bank data dredging scanning to analyze cross sell,

up sell relationships and cross product opportunities. Applied

statistical analysis to project and recommend high margin market

segmentation.

. Supported real time, collection, transformation and loading of large

bank customer information.

Reducing errors by 11% and rework by 8%.

. Design and implementation of Business Intelligence Analysis & Customer

Data Reporting Solutions. Increasing revenue by 9%

. Manage gathering and analysis of information on competing products in

the marketplace. Create a process for systematically and consistently

gathering competitive business intelligence. Work with the Marketing,

Services and Sales on all aspects of product specifications, position

and releases.

. Position products and technology among competing technologies.

Establishing policy and strategies to ensure appropriate management of

the organization's information hosting and infrastructure resources to

support corporate goals and objectives. Streamlining business

functions, identifying cost reduction opportunities, and defining new

revenue streams.

. Provide the design and adherence to Secure Programming standards.

Token Authentication, and AES encryption sub systems.

Fidelity Information Systems - Metavante 2002-2004

Vice President Technology Solutions, Product Development, & Service

Delivery

Provided technology and financial institution outsourcing solutions,

support and hosting infrastructure to improve the financial experience for

more than 5,100 clients - including the largest 20 banks in the United

States - and their thousands of customers. Responsible for all banking,

financial services technology and support for customer organizations.

Technology solutions include customer relationship management, electronic

banking, electronic funds transfer and card solutions, electronic

presentment and payment, financial technology services, and wealth

management. Report to corporate CIO.

. Responsible for the strategic planning, implementation, and operation

of 9 IBM S/390 mainframe, 8500 NT and 600 Sun client server based

technology environments. Responsible for staff of 200 and developed

multi year Budget and Strategic Capital Plans. Managed yearly budget

totaling $75M. Negotiated 1-3 year vendor software agreements ranging

in value from $5M - $40M.

. Responsible for all design, development and support of Online e-

Banking and Electronic Payment and Presentment products. Both Java /

J2EE and .Net products. . Increasing new product revenue by $35

million

. Develop and execute the product vision, strategy and definition.

Conduct ongoing market research and analysis to identify new product

market opportunities and gather market requirements including market

objectives, share, trends, pricing, revenue and customers' needs and

perspectives. Develop product concept proposals and life-cycle plans

for new products. Define and prioritize enhancements to existing

products. This includes the creation of requirements specifications,

release notes, feature lists and specifications. Develop and drive new

product and enhancements releases.

. Provide Marketing with content to create external message and product

positioning (product collateral including product sheets,

presentations, product demos, white papers, sales support tools, etc.)

. Represent the company's product development efforts personally, and

through qualified staff at conferences, professional organizations and

key customer demonstrations. This will involve giving presentations,

demonstrations, speaking on panels, etc.

. Manage gathering and analysis of information on competing products in

the marketplace. Create a process for systematically and consistently

gathering competitive intelligence. Work with the Marketing, Services

and Sales on all aspects of product specifications, position and

releases.

. Position products and technology among competing technologies.

Establishing policy and strategies to ensure appropriate management of

the organization's information resources to support corporate goals

and objectives. Streamlining business functions, identifying cost

reduction opportunities, and defining new revenue streams.

. Directed all Six Sigma Business Process Excellence transformation,

including strategic business articulation and key performance business

indicators implementation and monitoring. Yearly savings $4 million

. Reviewing the effectiveness and efficiency of ongoing information

processing facilities and the associated support divisions. Realized

20% first year technology budget cost savings.

. Responsible for IBM DB2 Universal Data Base and Oracle Data

Warehouses. Implemented 300 Microsoft/J2EE web sites, Onyx CRM and

integrated to back end data warehouses.

ITEX Consulting Group Inc. 1997-2002

Senior Vice President Hosting Operations, Product Development, Consulting

Services.

Responsible for 120 people, including two software factories in India, and

$127M revenue generation.

Reported to CEO. Responsible for all activities pertaining to profit and

loss, compliance of company goals, objectives and policies established by

the CEO and Board of Directors. Directed and administered all aspects of

Worldwide Operations, Business Development, Sales, Technology Service

Delivery, Human Resources, Asset Management, Strategic and Capital

Planning.

. Provide Senior Executive team with quarterly overview of business

discontinuities, competition, technology, global and regulatory

changes that present new consulting opportunities and or anomalies.

Present alternative viewpoints.

. Directed the formulation, interpretation, and communication of broad

corporate long-range principles, policies and objectives. Ensure that

adequate plans for future development and growth of the business are

prepared. Recommend to the President areas of strategic industry

concern, appropriate anticipatory alternatives, and requisite

evaluative criteria.

. Analyzes operating results of the company and its principle components

relative to established objectives and ensures that appropriate steps

are taken to correct unsatisfactory conditions.

. Direct reports included the Vice President Business Development and

Sales, Controller, Vice President Solutions Delivery and Director

Human Resources.

. Responsible for the object oriented applications development and

support of Originations, Loan Servicing, Capital Markets, Banking,

Credit, Closing, Property Management, Advisory Services, Private /

Public Funds, Risk Management, Securitization, and Investor Relations

applications.

National Council Compensation Insurance 1995-1997

Director of Enterprise Applications Systems and Technology

NCCI collects and processes information from 400 plus insurance companies.

Developed an Application / Data Warehouse Architecture to guide the

replacement of existing mainframe based legacy applications and data

architecture. Responsible for architecting a new framework for IBM AS400,

MVS / AIX client server applications development and implementation.

Provided leadership in the design, implementation and support of numerous

multi-terabyte IBM DB2, and Oracle data warehouses.

Reported to the Chief Information Officer of NCCI. Provided Leadership to

the Information Resource

Organization, which consisted of 200+ Employees with an operating budget of

$45 million and a capital budget of $90 million. Direct reports included

eleven managers and numerous project managers and team leaders. Negotiated

1-3 year vendor software agreements ranging in value from $2M - $30M.

. Responsible for Applications Development, Strategic Systems Planning,

Data Center Operations, Network, Telecommunications, Technical

Architecture, Systems Software & Data Base Administration.

. Created an emerging technology group, which accelerated the

organizations ability to leverage new technology for NCCI's business

growth and maintain cost effectiveness. Responsible for architecting

NCCI's enterprise wide application and data warehouse environment to

incorporate over 400 electronic data, reporting feeds to our insurance

customers.

. Established and directed an organization and culture that produced

cost effective solutions to business challenges.

. Personally hired 20 IBM DB2, Oracle DBA's and 100 plus application

programmers. Built an environment that fostered a customer- focused

team that partnered with the business leaders to deliver quality

solutions.

General Electric 1977-1995

Group Manager Global Technology Management Services

Reported to Chief Information Officer. Provided leadership for all

activities of 100+ GE Information Services object oriented application

professionals, including 35 IBM DB2, Oracle DBA's, first line managers,

project leaders, system programmers, contractors and vendors. $85M budget

responsibility.

. Provided integrated application information delivery for Sales Force

Automation, ERP, Call Center Automation, Manufacturing,

Service/Support, e-Business solutions and Logistics/Distribution.

. Developed internal and external state of the art mission critical

Object Oriented (Corba), OLTP, and high volume IBM mainframe and AIX

based client server application solutions. Accessing over 100 back

office IBM AS400, MVS / VM mainframe applications, multiple IBM DB2

and Oracle multi-terabyte data warehouses.

. Managed all Technical Support activities associated with Customer

Relationship Management & Supply Chain Management for internal and

external customers. Member of corporate Mergers & Acquisition

integration team.

General Electric - Divisional Manager Corporate Data Center Operations &

Network Services

Reported to Chief Information Officer. Successfully originated and

implemented a plan that initiated the consolidation of thirty General

Electric North American Data Centers and Networks into four physical sites.

. Annual savings exceeded $100 million. This project included all

external quality & service level planning/execution, vendor

negotiations, network design, and overall project implementation

management. Directed the planning and installation of a Sonet Fiber

Ring within the Louisville campus. Consolidated network savings $3

million per year.

General Electric - Manager Technical Services & Telecommunications

General Electric - Manager Operations & Applications Development / Support

for all online, high availability processing on Tandem, and IBM mainframe

platforms supporting GE Credit Card Services.

Education & Certifications

Penn State University

Attended customized GE related curriculum at Harvard Business School.

Executive Business Management Program 1989.

GE curriculum at Pennsylvania Wharton School Finance. Executive Financial

Management program 1991.

Process Reengineering - Six Sigma accomplished in strategic business and

process management specialist with a proven track record in project

management, business process development and process evaluation for diverse

industries and business groups.

Practiced in Designing, Managing and Executing Process Innovation Projects,

utilizing Joint Application Design (JAD) Sessions and work, data and

activity flow diagrams, for multi-million / billion dollar organizations.

Spearheading customer focused process improvement efforts; executing

projects that are aligned to key business outcomes; supporting refinement

of business metrics to integrate learning from project efforts;

Collecting data to identify root cause of problems; Engaging stakeholders

in identification of improvement alternatives; Conducting cost and benefit

analysis; Working with key stakeholders to ensure changes are implemented

and establishing monitoring or other control mechanisms to ensure lasting

improvement.

Key outcomes include: Completing projects that improve business metrics;

Building bridges between functional areas; Reinforcing customer focus;

Building enthusiasm for Process Excellence.

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