Rama Thondepu U.S Citizen 404-***-****

~ acziec@r.postjobfree.com

1

Highly Talented and accomplished Information Technology Professional extensive background in Software Quality Assurance (QA) Engineering.

Summary

Over 7+ years of experience in Software Quality Assurance and Testing of Web and Windows applications.

Experienced in analyzing and reviewing Business Requirements and Functional Requirement documents.

Diverse work experience on Functionality Testing, Integration Testing, GUI Testing, System Testing, Regression Testing, User acceptance testing (UAT), Security Testing, End-to-End Testing and Performance Testing (Load Testing, Soak testing, Stress Testing).

Experienced in testing applications manually and exposed to automation testing tools like QTP, Load Runner.

Experienced in using tools like Quality Center for implementation and execution of test cases and used as Bug Tracker.

Experience in analyzing and documenting the simple & complex business processes in traditional waterfall, Agile/ Scrum development environments

Expertise in Mobile Testing.

Brainbench certified in Software Testing.

Extensively executed SQL queries on Oracle and SQL server tables in order to view successful transactions of data and for validating data.

Expertise in all types of Test Documentation: Test Plans, Test Scenarios, Test Cases.

Test planning, execution and evaluation of large applications written in .Net, JAVA.

Excellent database knowledge using SQL queries.

Performed Functional, Load, and Stress testing on Web based applications.

Strong Interpersonal Skills, Analytical skills Self-motivation, Co-ordination Skills and the ability to communicate both orally & in writing with people at all levels

Involved in coordinating with Off-Shore and Onsite teams to meet the deliverables on time.

Experienced in working with small and large team environments and effectively work with Project managers, Business Analysts, Developers.

Ability to work independent or as a team member and always open to new ideas with a strong desire to expand knowledge of systems and processes.

Good understanding of QA methodology and Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC).

US Citizen, Authorized to work without visa.

Technical Expertise

Operating Systems Windows, UNIX, Linux

Tools MS Excel, MS PowerPoint, Outlook, MS Access, MS Word Languages PL/SQL, T-SQL

RDBMS SQL Server, Oracle, MS Access

Scripting Languages VBScript, Javascript

Testing Tools Quality Center (ALM), QTP, LoadRunner, JIRA, Remedy, Toad Version Control/Change

Management tools

Accurev

Rama Thondepu U.S Citizen 404-***-****

~ acziec@r.postjobfree.com

2

Experience

WorldPay, Atlanta, GA Feb 2014 - Present

Role: Sr. QA Analyst

Worldpay is a global leader in payments processing technology and solutions for merchant customers. Worldpay operate reliable and secure proprietary technology platforms that enable merchants to accept a vast array of payment types across multiple channels, anywhere in the world.

Responsibilities:

Involved in Requirement Analysis based on the BRD, FSD, MD70 and also participated in Business and Technical Review meetings

Involved in executing the test cases and test scenarios for Smoke, Functional, Regression and Integration Testing

Conducted Internal and external test case reviews, Daily status meeting, Daily defect review calls with project team.

Have good knowledge on validating defects and run Life line calls for resolving critical issues.

Executed SQL queries to compare the data in database with GUI.

Performed mobile testing on VT Mobile app, using tablets, android devices, IOS and windows operating system devices.

Prepared test data by executing SQL Queries.

Performed security testing, SQL injection, Cross Site Scripting(XSS) etc.

Developed Requirement Traceability Matrix (RTM) to trace the requirement with test cases.

Co-ordinate with Business teams and Development teams during Test Planning Phase to prepare the various test documents including Test Plan, Test Strategy and Test Cases.

Involved in browser compatibility testing.

Connected to remote servers and troubleshoot services if the backend process are not working.

Involved in deployment testing

Involved in preparing Exit Reports, Test Execution Status reports and graphs. Environment: HP ALM Quality Center 12.0, TOAD, ASP.NET, C#, AJAX, XML, JSON, SQL Server, IIS, Visual Studio.NET, HTML

T-Mobile USA, Atlanta, GA Oct 2012 – Feb 2014

Role: QA Analyst (Consultant)

TMO: T-Mobile USA is a national telecom provider. TMO is an online web portal used by customers to do new activations by selecting preferred Phones, plans, service and accessories. MyTMO: MyTMO is an online web portal used by existing T-mobile customers to manage their accounts online to check minutes used, data used, pay your bill, adding a line, Upgrade etc. Responsibilities:

Involved in Requirement Analysis based on the BRD, FSD and also participated in Business and Technical Review meetings

Involved in executing the test cases and test scenarios for Smoke, Functional, Regression and Integration Testing

Rama Thondepu U.S Citizen 404-***-****

~ acziec@r.postjobfree.com

3

Conducted Internal & external test case reviews, Daily status meeting with both off- shore & on shore and Daily defect review calls with project team.

Have good knowledge on validating defects and run Life line calls for resolving critical issues.

Executed SQL queries to compare the data in database with GUI.

Transferred files from UNIX/Linux to windows using SmartFTP.

Performed mobile testing on T-Mobile.com site, using tablets, android devices, IOS and windows operating system devices.

Performed E2E testing by validating the web orders processed in billing system.

Worked on performing activations/account maintenance activities on Postpaid and prepaid accounts.

Prepared test data by executing SQL Queries.

Developed RTM to trace the requirement with test cases.

Co-ordinate with Business teams and Development teams during Test Planning Phase to prepare the various test documents including Test Plan, Test Strategy and Test Cases.

Involved in browser compatibility testing.

Involved in NOD (Night Of Deployment) testing in production

Performed Handset testing on different devices to test the m dot site compatibility.

Involved in preparing Exit Reports, Test Execution Status reports and graphs. Environment: HP ALM Quality Center 11.0, TOAD 11.6, Remedy, ASP.NET, C#, AJAX, XML, JSON, SQL Server 2008, IIS, Visual Studio.NET, HTML, Accurev, Jquery Mobile, Site Refresh, Cruise control, CQ5, Oracle 11g, Fire Bug, Header Tool. US Health Works, Atlanta, GA Sept 2011 – Aug 2012

Role: QA Analyst

US HealthWorks Medical Group is a leading provider for effective, dependable solutions for all work-related injuries. US HealthWorks provides wide variety of software solutions for processing of medical coding, billing of health claims for Hospitals.

Involved in Reviewing Business Requirements, and Technical Specification.

Analyze and review Business Requirements, System Requirements and Functional Requirement documents

Determine the goals and objectives of the testing with combined Business users needs and requirements

Design Test Plan and Test Cases

Conduct Internal reviews with test team for their feedback on functionality being tested

Conduct External Test plan and Test Case review to solicit feedback and approvals Develop Requirement Traceability Matrix (RTM) between Requirements and test cases to cover the complete coverage of the functionality being tested

Perform System(ST), System Integration (SIT) and Functional testing for the new functionality

Performed Regression testing on existing functionality to make sure nothing is broken due to the introduction of new functionality

Track and prioritize defects based on severity levels in Jira

Interact with development team to reproduce the defects for easier resolution

Interact with Business Analysts and Project Management team to clarify ambiguity in requirements

Report daily Test Summary to the Management on daily basis

Participate in User Acceptance Testing (UAT) on behalf of QA team Rama Thondepu U.S Citizen 404-***-****

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4

Prepare high level production validations for deployment team

Participate in Go/No Go meetings

Support post deployment production fixes

Review test results and reports findings to management, in the form of metrics.

Participate in technical team meetings, from the beginning of the project through the entire life cycle.

Participating in QA/Development meetings to meet the testing standards

Offer advice and insight on system/ application requirements and the associated effort required for quality assurance.

Able to work effectively senior management, business and development areas

Manually tested according to the Business requirements.

Involved in Integration, System and Back-end Testing and Data analysis.

Extensively worked on complex SQL Queries using TOAD.

Created and executed regression testing

Worked on testing the interfaces, connectivity and data accuracy.

Worked in aggressive schedules under tight timelines. Environment:Tomcat, J2EE, JSP, Java Servlets, UNIX, Jakarta Structs, Tiles, Ant, Eclipse, XML, HTML, CCS, Oracle, Toad, JIRA, Windows XP, UML. Core Education Solutions, GA Feb 2010 – Sept 2011

Role: QA Analyst/Automation Engineer (Consultant)

CORE Education Solutions Group (CORE ESG) is a technology-driven education solutions provider, delivering research-based products, services, and solutions for schools, state departments of education and other institutions of learning. Tested the CECAS application for North Carolina state wide schooling system. Comprehensive Exceptional Children Accountability System (CECAS) is an easy-to use, web-based application for Special Education and Early Intervention compliance management and student tracking system. Maintains the kids and reports to the federal/state systems for No child left behind program (periodic count).

Analyze and review Business, System and Functional Req documents

Review HLDs to understand the new functionality

Participated in developing and reviewing the Test Plan.

Developed Test Cases, prepared Test Data for execution.

Logged the defects in the defect tracker.

Develop Requirement Traceability matrix (RTM) between Requirements and Test Cases to cover the complete coverage of the functionality being tested

Conduct internal and external reviews with internal QA and external teams respectively

Involve in QA shakeout activities

Perform Manual testing of the application

Perform Functional testing on new functionality

Perform extensive System Integration and regression testing to make sure existing functionalities are intact

Mapped the custom objects to the standard objects where necessary, and inserted GUI, Bitmap and Text Checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Pro (QTP).

Used the QTP Built in functions and User-Defined Functions to enhance the VB scripts for business logic.

Created and managed objects in the application using Object Repository in Quick Test Pro

Rama Thondepu U.S Citizen 404-***-****

~ acziec@r.postjobfree.com

5

Scheduling, Interacting, invoking the Quick Test Pro Scripts.

Created, Staged and verified database systems using VB Scripting with ADO DB connections and querying.

Parameterized the fixed values in checkpoint statements, created data tables for the parameters and wrote functions for the parameters to read new data from the table upon each iteration

Perform web based testing on different browsers like IE, Firefox and Mozilla

Participate in User Acceptance Testing (UAT) to assist business users

Perform backend testing using TOAD to run queries against Oracle database

Perform Interface testing

Perform logs testing using UNIX commands

Track defects and report to the development team using HP QualityCenter

Re-test defect fixes and perform regression testing around the functional of the fix to make sure nothing is broken due to the new fix

Participate in bug review meetings to triage bugs based on their severity and priority

Develop Test Summary Reports to the management

Crete high level validation steps for production support team for prod day validations

Support deployment planning activities and post prod fixes testing

Performed Positive and Negative testing.

Performed End-to-End testing manually.

Tested the application compatibility in all supported versions of Internet Explorer/Chrome/Firefox browser.

Environment: Windows, Linux, VBScript, QTP, JIRA, Oracle, PLSQL, Quality Center, Toad Reference : Available up on request.

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