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Customer Service Sales, home health, and bartender

San Antonio, Texas, United States
March 28, 2017

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*** ********* **, *** *******, Tx 78216 C: 806-***-**** Well-rounded Bartender with a wide-ranging history in the service industry. Looking for the opportunity to build and strengthen the customer base of a fine establishment. I bring passion for the industry, a fun, positive attitude and an understanding of customer service. Adept Bartender with 11 years of front-of-house and supervisory experience seeking position in a fine-dining or craft-cocktail establishment. Superior communication skills

Outstanding customer service

Excellent judgment

Extensive spirits knowledge

Extensive beer knowledge

Suggestive selling

Strong organizational skills

Staff training and


Recognized for outstanding customer service.

Consistently received 100% positive customer feedback. Inventory Control

Executed daily production lists and goals

Trained new employees

06/2014 to 03/2017 Bartender

Circus Room - Amarillo, Tx

Maintained familiarity with the latest in mixology, bar equipment and sanitation standards. Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.

Maintained full knowledge of bar and menu items and made recommendations. Processed cash, credit card payments.Opened and closed bar tabs. Stopped service to any adult furnishing alcoholic beverages to a minor. Upheld a high standard of cleanliness in all work areas.Maintained a neat personal appearance. Served each guest with a sincere, positive, pleasant and enthusiastic attitude. Made engaging connections with guests to create loyalty. 12 years bartending experience. 14years restaurant experience. Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors. Provided prompt, efficient, friendly, and quality service at all times. Quickly mixed a variety of simple and complex cocktails. Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws. Participated in bar incentives and contests to drive sales and promote the venue. Assisted bartenders in maintaining adequate supplies and beer kegs for the bar and extended service area. Provided fast, friendly, professional service to all. Sliced and pitted fruit and filled ice bins with crushed or cubed ice. Set up special events and private parties. Greeted all customers, recorded correct orders and performed cashiering duties. Promoted positive customer and associate relations through courtesy, service and professional appearance. TABC Certified

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