OBJECTIVE: I am a dynamic individual with excellent management, selling, financial and customer service abilities who seek to leverage these strengths in a challenging retail role with many opportunities for a dedicated individual with my leadership abilities. Experienced in building sales campaigns.

PROFESSIONAL EXPERIENCE

Haute Threadz Boutique and Mobile Store 2009 - 2016

Owner/Store Manager/Buyer

Management of a small staff unit. Assist with sales and training of said staff.

Sourcing goods from the region, the High Street stores of Europe, Department stores of North America

Overall buying, merchandising, marketing and financial functions of the store.

Barbados Secondary Teachers Cooperative Credit Union Limited

2015 – 2016

Manager

Managed and coordinated the branch's operations including benefits, sales and administration. Process and balance daily transactions. Handled complaints and client account discrepancies.

Supervised a small staff unit and overall Human Resources. Credit and Collections for non - performing loans and follow up according to standard operating procedures. Promoted the Credit union’s products.

Took the society through the initial receivership process. Partook in Board and special Meetings.

Overall responsibility for managing the organization’s finances and compliance function thereby ensuring adherence with the Financial Services Commission. *Society went into receivership. Resigned.

Sofi Limited 2015 – 2015

Compliance Officer

Advise management on significant compliance matters and issues and perform anti-money laundering monitoring and testing

Carry out onsite AML and compliance audits and update and implement relevant policies and procedures. Advise Senior Management on how to improve systems of internal control.

Prepare and present compliance audit summary recommendations and reports and work closely with external regulators. Execute internal audit reviews and report any serious weaknesses.

Maintain the highest level of confidentiality regarding the Company, its’ operations, security measures, customer information, account information, and all employee data.

Ensure complete and accurate record keeping is maintained in line with AML/KYC Regulations.

Carry out anti-money laundering know your client due diligence checks for new and existing clients;

Opening and monitoring all new clients and matters ensuring compliance with all internal processes and procedures. Role was made redundant.

The Blue Financial Group (International Business Company) 2012 – 2014

Administrative Officer – Financial Services

Managed the company’s accounting database and maintained clients’ bank and credit card accounts.

Liaise with the Corporate Services and compliance departments on KYC and due diligence and contractual issues.Manage the company’s records as stipulated by the laws of Barbados.

Manage all departmental filing and assist with term deposits and client billings.

Interacted with high net worth International clients with specific ad hoc duties.

Inventory and procurement duties as well as the preparation of monthly reports and invoices

Prepare of banking instructions for client and customer payments.

Efficiently utilize various accounting software such as QuickBooks and Accpac.

Successfully restructured the department’s filing and retrieval system thereby reducing 90% of problematic issues regarding classification, retrieval and archival of documents

Barbados Government Service 2009 - 2011

Clerical Officer/Clerk Typist

Provide administrative support to the senior staff such as typing, faxing and other clerical duties.

Operate switchboard and relieve the Secretaries and/or Receptionist as needed.

Draft correspondence, minutes and legal documents as well as managing the imputing information into the database. Prepare cheques and vouchers for payment, LPO’s, and lists for voucher payments.

Drafted legal documents and assist the Attorneys-at-Law with correspondence.

Hipac Limited 2004 - 2009

Production Assistant

Produce and package frozen meat products such as hotdogs, ham, luncheon meat, nuggets etc.

Operate heavy duty processing equipment and prepare end of day reports for each line.

Front Row Video Limited 2002 - 2003

Cashier/ Customer Service Representative

Customer service and cash handling using a specialized accounting system and exceeding sales targets.

Inventory management, stock control and purchasing. Train new hires on company procedures.

Made weekly collection calls to delinquent customers with the aim to arrange payment of outstanding funds.

Bailiff’s Office 2000 - 2003

Office Manager

Provide administrative and customer service support, arrange meetings, prepare and receive correspondence and accept and disburse payments as required. Supervise and train the Office Assistant.

Liaised with Attorneys-at-Law, other Bailiffs or their representatives when needed and followed up.

Made collection calls to debtors in an effort to arrange for payment of outstanding funds and reported on such by creating month end reports.

EDUCATION AND DEVELOPMENT

2016 Barbados Community College Hospitality Institute

Front Office Hotel Reception and Sales Procedures

2016 Barbados Employer’s Confederation/TVET Council

CVQ Level 2 Diploma in Management(Awaiting Final Assessment)

2016 Barbados Institute of Management and Productivity (BIMAP)

Event Planning Certificate

Administrative Management Certificate

2016 TVET Council / Barbados Community College

Train the Trainer’s Certificate

2014 Advantage Business Systems

Microsoft Office Word 2010 Basic and Intermediate

2014 Faith Business and Entrepreneurial Academy (Defunct)

Associate Degree in Administration

Private Secretary Diploma

2009/2014/2016 QB Med Support Centre

QuickBooks Premier Basic 2010 & 2016 & Payroll 2014 US Version

2008 - 2010 University of the West Indies, Open Campus

Administrative Corporate Secretaries’ Certificate (ACS)

oHuman Resources Management

oCost and Financial Accounting

oFinancial Management

oBusiness and Commercial Law

oCorporate Secretarial Practice

2007/2009 London Chamber of Commerce and Industry (LCCI)

Certificate in English for Business

Certificate in Business Administration

2011 CXC Office Administration

2007 CXC Electronic Document Preparation and Management

2000 CXC English Language

2000 CXC Food and Nutrition

2000 CXC Home Economics Management

VOLUNTARY EXPERIENCE:

Caribbean Youth Environment Network

Volunteer/Member 2014 – 2016

Christ Church East Constituency Council 2010 – 2014

Volunteer/Recording Secretary

COMPUTER AND OTHER SKILLS:

Microsoft Office Suite, QuickBooks, Taskforce and TAM, Cubooks Credit Union Software, Point of sale

INTERESTS:

Reading, selling, traveling and experiencing different cultures, cooking, playing netball, beauty therapy and music.

KEY SKILLS:

The ability to coach, manage and mentor staff

Ability to train, monitor and assess training programmes

Over 10 years’ retail and sales experience. Almost 2 years’ experience in Beauty.

Excellent selling skills with the ability to meet and continuously exceed set targets

An excellent eye for fashion

A love of all things beauty including makeup, hair and other beauty products

Excellent communication, organizational and interpersonal skills

Ability to achieve results, meet deadlines and to work with little or no supervision

REFEREES AVAILABLE UPON REQUEST

Contact this candidate