Mary Alves

** ***** ******

Woodbridge, ON L*H *X5

905-***-****

aczhcj@r.postjobfree.com

Career Objective:

To secure a position with a progressive company that shares my views and passions around delivering the ultimate in customer service, while at the same time ensuring a professional work environment.

Summary/Profile:

Strong interpersonal skills in dealing with clients, co-workers and customers

Proven excellent customer service with repeat clientele

Works well under pressure and meets timely deadlines

Comprehensive exposure to computer payroll systems such as IPPEBS & CARS

Truly passionate about ensuring customer satisfaction

Excellent written and verbal communication skills including strong presentation skills

Responsible, reliable, energetic with a positive zealous attitude

Enthusiastic self-starter

Relevant Skills and Experience:

Customer Service/Marketing

Marketed and promoted new and/or existing products on the market

Demonstrated store product line

Communicated effectively verbal instructions on product use and benefits

Built a loyal customer base

Trained other demonstrators

Assisted customers in decision making

2 years experience as a lead demonstrator providing guidance, training and assistance to other demonstrators

Administrative

Provided clerical support for the payroll department

Prepared batching inputs for computerized IPPEB payroll system; checked output received and verified status reports for accuracy

Received enquiries by telephone or in person; provided requested information or referred clients to appropriate staff

Logged and controlled all payroll and personnel input and output for the IPPEB System in a timely manner

Distributed and mailed payroll cheques, payroll listings and other miscellaneous documents throughout regions in Ontario and inter-building branches

Processed Vendor Permit applications, business name changes and close outs

Filed on a large scale complex numerical system

Work History:

Cashier/ Customer Service Rep. Home Depot 2010-Present

Bus Driver Stock Transportation Services 2007-2009

Bus Driver Laidlaw Education Services 2006-2007

Kiosk Manager (Contract) Can. Hickory Farms Ltd. 2004-2005

Receptionist-File Clerk (Contract) EMG Inc. 2004

Receptionist-Greeter (Contract) Microart Services Inc. 2004

Demonstration Clerk Loblaws/Dominion 2002 – 2008

Data Control/Receptionist Ministry Of Education 1976 – 1989

Education:

Centennial College Food Service Worker,

Expected Completion Date: December, 2014.

Townshend College of Business & Computers Inc. MS Office Certificate

Graduated, October 2005

Academy of Learning, “Breakthrough” Employment Skills Program,

Graduated 2004

Richmond Hill Adult Learning Centre, Personal Support Worker Certificate, 2000

Ontario Secondary School Diploma, Graduated

References:

Available Upon Request

Contact this candidate