STEVEN KRAVIT

**** ********** ***** *****, ***** 75093

Email: aczgvp@r.postjobfree.com Linkedin Professional Profile Mobile: 972-***-****

CHIEF TECHNOLOGY OFFICER

Dynamic, disciplined, hands on and high-achieving Senior IT/Technology/Payments Executive and multitalented Business Catalyst offering 20+ year history of high-impact contributions, international business leadership and consistent sales and profit growth, as evidenced by leading world-class teams on multiple enterprise-wide IT/Technical Projects simultaneously, completing sophisticated software development projects and developing/installing online payments systems, new ERP systems, SaaS, IaaS and PaaS projects (detailed below). Leverage wide-ranging IT/Technical and Business leadership experience, Fortune 500 Methodology, Agile Methodology and contagious enthusiasm as visionary Team Leader of diverse multicultural, cross-functional teams. Effective Technical Project Manager and Business Transformation Specialist able to transform ordinary workplace cultures into high-performance teams that embrace change, challenges and plans for double-digit revenue growth.

Thrive IT Leadership, Training and Enterprise-wide Application Services in shared services environment. Possess high emotional-intelligence quotient; excel in building, developing and maintaining key relationships to drive business, explaining complex technical requirements to IT professionals/Software Developers and sophisticated/technical concepts to business professionals in plain English. Leverage forward-thinking, big picture vision, research and creativity to identify new opportunities and emerging issues; then resolve them promptly, well before cost to cure escalates. Capitalize on opportunities with strategic road maps that empower teams with realistic goals.

CORE LEADERSHIP STRENGTHS

Supervision and Leadership Leading Complex, Large-Scale IT Projects Enterprise Resource Planning (ERP)

Short & Long-Term Strategic IT Planning Agile Methodology/Agile Project Leadership Building/Leading IT & Technical Teams

P&L Ownership and The Cloud Help Desk Services and Customer Satisfaction Directing IT Projects & Infrastructure

Ecommerce & Online Payments Engaging Presentations & Achieving Buy-In Meeting Deadlines and Budget Goals

Driving Innovation via R&D Identifying/Capitalizing on Opportunity Fortune 500 Methodology & Startups

Recruiting Top IT/Technical Talent Hiring, Training & Coaching and Collaboration Software Development & Outsourcing

Cloud & Evaluating New Technologies Developing, Implementing & Enforcing Policy Change Catalyst/Change Agent

Solving Complex Problems Software as a Service/SaaS, IaaS & PaaS Negotiating Contracts

HIGH-IMPACT CONTRIBUTIONS AND ACCOMPLISHMENTS

Drove revenue, market share and profit growth for iDonate as Chief Technology Officer: Developed product, platform and online payments infrastructure in 2012 with annual donations to nonprofits of $0 to four consecutive years of 100% GMV growth..

Led the effort to develop design for iDonate’s UI, applied for and received a US Design Patent for design of display screen for graphical user interface to simplify and expedite online donations via iDonate. Patent number: US D750,117 S; granted: 02/23/2016; inventors: Steven Kravit, Plano, TX and Raymond J. Gary, Dallas, TX.

Planned, orchestrated and executed on iDonate’s Cloud Platform and outsourced Software Development Team, which enabled SaaS invoicing to nonprofits. Maximized efficiency by creating product, infrastructure and platform in the Cloud. This method permitted efficient customer service with only two-three Customer Service Reps to service all 700 clients, saving at least $600K per year in payroll, overtime, payroll taxes and benefits vs. a normal customer service team.

Saved $000,000’s in software licensing, PCs, utilities and commercial office space during development phase by outsourcing software development. We started with two Software Developers and later ramped up to six. Excelled in alignment, collaboration and productivity by selecting/using best of breed outsourcing tools and open source software stack – Python, Postgress, Angular, Slack, Aha and Jira.

Overcame six daunting challenges during product development – Limited budget, PCI compliance, PCI compliance costs and a streamlined user interface that would handle all credit/debit cards, eChecks, donations of noncash assets and all proprietary merchant gateways by researching, pioneering and innovating. Identified an ideal combination of vendors with integrity, low-nonprofit rates and best of breed products to facilitate our online-donation systems. Maximized ROI for clients further by establishing a liquidation network for all noncash assets to complete the iDonate SaaS platform.

Directed iDonate’s Mobile Phone App Development Project, which required universal compatibility for iPhones, Android Phones, Wireless Mobile Devices and HTML5. Achieved mission of universal compatibility, embedded system in clients’ websites and streamlined giving in under a minute. Completed project on time and within budget with four Software Developers using Agile Method.

Cyber Security Leadership: Zero penetrations by hackers in last four years. Deployed state-of-the-art security, firewalls and executed all transactions via merchants’ PCI compliant gateway to outsource the burden of responsibility for Cyber Security when faced with the consistent threat of hackers stealing clients’ credit card info or iDonate’s proprietary code/technology.

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HIGH-IMPACT CONTRIBUTIONS AND ACCOMPLISHMENTS CONTINUED

Total Quality Management – Completed the iDonate Internet Application and Mobile Phone/Device App Development Projects with a zero defect rate (no bugs) thanks to a relentless pursuit of excellence. This was vital, because nonprofits are typically not tech savvy and their donors on Internet have limited or no tolerance for errors in the donation process. We always focus on our nonprofit clients’ needs first, just as they focus on their donors first.

Planned, negotiated and executed on iDonate’s Noncash Donation Liquidation Network Project as Chief Technology Officer. Completed project on time and within budget by capitalizing on Liquidation expertise gained as C0O of Gordon Brothers Group to facilitate over $1 million in noncash donations in 2016. This was especially noteworthy because of the wide variety of noncash assets received – Gold, silver, stock certificates, jewelry, vehicles, boats, antiques, furniture, stamps, rare coins, real property, electronic equipment etc.

Designed, developed and delivered iDonate’s SMS giving platform in 90 days.

Established Voiceware LLC, a new business offering VOIP phone systems, service and managed IT services for Microsoft software in 2007. Grew reseller revenues from zero to $400,000 annually by saving clients tens of thousands of dollars on long distance charges, phone systems, services, maintenance and IT services via outsourcing.

Presented, negotiated and closed a $5.0M contract to have Direct Partner’s product in US Walmart stores as President of Direct Partners LLC in 2005. Directed constant research and development efforts as well as multiple revenue streams to generate a peak annual revenue of $7,000,000 in 2005.

Designed, developed, tested and continuously improved proprietary ERP software system, NextGem to streamline business operations, track KPIs and facilitate better executive decision making.

Led Voiceware LLC & Direct Partners through the Financial Crisis in 2008 and the Great Recession in 2009-2011 when competitors were failing. Minimized payroll, maximized productivity, diversified B2B offerings via R&D and continued to offer lasting and significant value with VOIP services, phone systems and managed IT Services.

PROFESSIONAL LEADERSHIP EXPERIENCE

Chief Technology Officer, iDONATE, Dallas, TX June 2012 – Present

Empower charity fundraising by providing a secure, cloud-based platform that embeds into clients’ websites, a SaaS solution for nonprofit organizations that simplifies the giving process(online payments) and a noncash donation liquidation network to maximize value for all noncash donations.

Oversee 6 direct reports and six indirect reports and guide marketing and sales efforts.

Direct 6 remote Software Developers using Agile Methodology, Slack, Jira and Aha! to collaborate effectively and remain focused on current milestones and goals.

Plan, create and refine commercial website that effectively educate prospects by communicating features and benefits of iDonate software and services to a culturally diverse nonprofit audience.

Utilize a combination of Internet marketing, social media marketing, search engine marketing and search engine optimization to market iDonate to the nonprofit/community service sector.

Identify new SaaS opportunities and continuous improvements when fundraising for local nonprofit. Utilized previous software development experience and market research to capitalize on global need for streamlined, online donation process.

President, VOICEWARE LLC, Dallas, TX 2007 – 2012

Initially a reseller of VOIP phone systems, service and managed IT services; diversified product line by developing and providing SaaS solutions for multi-modal communications platforms including short message service (SMS), interactive voice response (IVR), fully automated Voice Mail Systems, email, mobile marketing, mobile voting and QR codes.

Executed on vision to transition business model from managed services to diversified SaaS provider with annual licensing fees. Identified, marketed to and sold B2B clients.

Researched, tested and developed IVR and VM systems to diversify income stream and then innovated further with mobile marketing, mobile voting and QR codes.

Conceived, created and deployed Informi.net as an all-in-one Internet portal for mobile marketing that enables SMS text marketing, email marketing, instant message marketing, voice broadcasting, social media marketing and group notifications in April of 2008.

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Leveraged proprietary VOIP telephony technology to offer B2C marketing services to medical-management firm by targeting hundreds of thousands of households nationwide that fit client’s specifications.

Designed, developed and implemented API for Programmers and ISVs to utilize voice-mail platform for A2P or M2M.

President, DIRECT PARTNERS LTD, Plano, TX 2001 – 2007

Manufactured, marketed and distributed several lines of fine jewelry to worldwide, industry-leading jewelry retailers.

High-Impact Contributions and Noteworthy Accomplishments:

Established organization by developing business case, writing business plan, raising startup capital, recruiting top industry talent to execute vision, establishing policies and procedures and guiding daily operations during startup phase and beyond.

Supervised three direct reports and 100 indirect reports while driving annual revenue from zero to $7M in only three-four years.

Devised, developed and implemented a revolutionary new distribution system that improved operational efficiency to the point where purchase orders were routinely fulfilled and shipped within 24-hours for US clients.

Implemented NextGem ERP system developed previously at Gordon Brothers to facilitate executive decision making, track KPIs, control budgets/finances and operations. Saved Direct Partners LTD at least $180,000 ($36K/year x five years) in ERP licensing fees.

Saved employer $250,000 annually in payroll, payroll taxes and benefits packages by outsourcing 85% of required labor.

President, KRAVIT & COMPANY, Plano, TX 2001 – 2001

Management consulting firm that provided executives/stakeholders with strategic planning, competitive intelligence, cost-benefit analysis, research and development services for product development, manufacturing and supply chain management.

Chief Operating Officer, JNET.COM, Plano, TX 2000 – 2001

Online jewelry industry startup venture that offered a networking and marketing website filled with useful info that linked jewelry professionals including Jewelry Designers, Jewelers, Watchmakers, Gemologists, Sales Reps, manufacturers, retailers and customers.

Chief Operating Officer, KURGAN & CHEVIOT, Los Angeles, CA 1990 – 2000

High-Impact Contributions and Noteworthy Accomplishments:

Major manufacturer and global distributor of fine jewelry with hundreds of wholesale clients countries worldwide.

Spearheaded the turnaround that catapulted annual sales from $8M to over $100M over next three years by directing over 100 employees, streamlining operations, reducing costs, re-engineering the supply chain, recruiting and training top talent, revamping merchandising mix with new product lines, offering fine jewelry on memo and establishing long-term strategic relationships with major customers as Business Partners and Advisors. Originally hired in 1992 as COO when company required new leadership because of significant challenges from declining sales, a US economy in recession and shrinking margins from increased global competition and unfavorable currency exchange rates.

Led the expansion international operations, including design and manufacturing, to Hong Kong, Thailand, South Africa, New Zealand and Australia. Capitalized on people skills, international business and negotiating experience to close major deals to fix costs.

Directed design, coding and content development efforts for new commercial website for vendors that automated client ordering process, provided real-time sales and inventory reporting and tracked order fulfillment.

Cultivated new relationships and negotiated favorable credit terms on commercial credit lines, tracked KPIs, oversaw and controlled cash flow, developed more effective commercial collection procedures and outsourced Accounting and Legal functions.

Chief Operating Officer, GORDON BROTHERS GROUP, Boston, MA 1984 – 1990

The largest national buyer and liquidator of discontinued and surplus fine-jewelry.

EDUCATION, PROFESSIONAL DEVELOPMENT AND TECHNICAL SKILLS

Autodidact – Master of Business Administration/MBA equivalent from college classes, extensive professional training and mentoring, life-long continuous independent study and decades of successful leadership experience as demonstrated by many high-impact contributions, guiding multiple new product rollouts, double-digit revenue growth and achievements detailed earlier.

Formal Education: Studied Business Administration at UNIVERSITY OF MASSACHUSETTS AMHERST in Amherst, MA and Financial and Accounting Leadership at BOSTON UNIVERSITY in Boston MA for one year.

Certificate of Completion, Total Quality Management Course (six months), GORDON BROTHERS, Boston, MA

Coached and Mentored by Senior Executive in P&L Management, GORDON BROTHERS, Boston, MA

Leading Software Developers Effectively with Agile Methodology, Online Self-Study

Best Practices in Technical Project Management, Online Self-Study

Technical Skills: Mac,Window, iOS, Microsoft Office, Office365, Adobe Creative Cloud, Salesforce.com, NextGem ERP, Aha!, Jira, Slack, Visio, Lucidchart, SharePoint, WebEx, Join.Me, Zoom, SiSense BI & Analytics, OneDrive, Dropbox, RingCentral, Adobe Creative Cloud, Geckoboard, Google Analytics, Google Apps/G Suite, Slack

Willing and able to travel locally or internationally as required to meet/exceed primary business objectives

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