[pic] **** Miramar Drive

Unit ****

Madeira Beach, FL

33708

727-***-****

aczgpt@r.postjobfree.com

m

John T Harder

https://www.linkedin.com/in/john-thomas-harder-3875641

Summary of Qualifications:

Quality Assurance Analysis and System Analysis exceeding 22 years'

experience in the Information Technology services dealing with

hardware and software systems. Experienced with using a diverse array

of client operating systems and networks. Business analysis, code

review, release coordination and installation and training of software

applications. Familiar with current software development lifecycle

methodologies and application code testing methodologies(ALM).

Knowledge of XML/XML Schema Extensive experience in an Agile

Development, and Web Testing (web services, Java, .NET, and API).

Experienced with manual black box, white box and regression testing.

Excellent analytical and troubleshooting skills. Proficient in the

following software applications and programming languages; MS-SQL

2012, GUI, OpenVMS, UNIX, HTML, Java, .NET, API,Windows XP, NT, MS

Word, MS Excel, Experience with creating test cases, test scripts and

functional requirements utilizing HP ALM/Quality Center and Jira.

Exposure to Subversion (SVN) open-source version control system

related to web development releases.

Knowledge and Skills:

. Strong written and verbal communications skills

. Strong analytical and problem solving skills

. Excellent time management skills

. Strong knowledge of system testing best practices and

methodologies

. Experience working in a team-oriented, collaborative environment

. Organized and detail-oriented; able to effectively perform

multiple/concurrent tasks within deadlines in a dynamic

environment

. Good project management skills and/or substantial exposure to

project-based work structures

. Ability to translate requirements and troubleshoot issues

. Significant experience testing across browser web applications

. Experienced in working with Agile methodologies and Scrum

sessions.

. Experience working with SQL

. Excellent culture fit and ability to collaborate with the team

. Previous experience managing projects for both short and long

iterations; being able to scope different sizes and length of a

project

. Previous experience managing bug defect solutions and driving

the creation of test plans

Professional Experience:

February 28, 2017 - March 8, 2017 - ChappellRoberts, Ybor City, FL -

Senior QA Analyst -(Freelance opportunity)

. Responsible for the testing of a redesign website for Florida

Cancer Specialists.

. Validated the functionality of the search logic for over 200

physician profile pages.

. Cross browsers and mobile device functioning testing was

performed and validated.

March 22, 2016 - July 13, 2016 - Kobie Marketing, Saint Petersburg, FL

- Senior QA Tester -(Contractor)

. Owned all aspects of a Loyalty Rewards program from a QA

perspective including but not limited to manual testing,

functional testing, database testing, load testing, batch file

testing, regression and performance testing.

. Responsible for designing, developing and developing and

maintaining test cases and strategies to meet deliverables,

project testing requirements and other quality assurance

considerations.

. Led the overall testing effort, periodically directing other QA

Testers as needed.

. Worked closely with developers to understand how product changes

affect maintenance of test cases and the QA testing

environments. Participated in review sessions of business

requirements. Collaborated with other team members and

contributed to design discussions.

. Worked closely with the developmental staff to ensure that

issues/defects entered in Jira were dealt with in a timely and

professional manner.

. Troubleshot defects and manage defect tracking and resolution

process so that a consistent, documented process is used and

followed. Maintain well-organized records of test results.

. Managed the test environments including controlling builds into

the various environments.

. Worked directly with databases to extract test data as well as

verification of data tables by utilizing SQL queries through Db

Visualizer application.

December 9, 2014 - February 8, 2016 - PODS.com, Clearwater, FL -

Software Quality Assurance Analyst - eCommerce - (Contractor)

. Performed quality assurance activities including functional,

front-end, back-end, performance and regression/system

integration (end-to-end) testing of all software changes

. Designed test plans and test steps; test cases will be written

to the level of detail ensuring repeatability and compliance to

QA standards

. Creation and maintenance of test plans and test scripts enabling

execution resulting in thorough analysis and accurate

documentation of test results

. Defect Management - created, updated and managed defects working

with business analysts, development, user acceptance testers,

and overall project team to manage and oversee quality with

coordination ensuring defect resolution.

. Diagnosed, troubleshot and resolved critical business issues

through assigned production support assignments, tactical

enhancements and project deliverables.

May 12, 2014 - Sept 2014 - Jabil, Saint Petersburg, FL - Software

Quality Assurance Specialist II - (Contractor)

. Assign to the SAP PLM (Product Lifecycle Management) development

team

. Configure HP ALM version 11.52 for the SAP PLM SDLC

. Participate in daily Agile Scrum meetings.

. Create IT Validation Protocol Packages and Closure Report

according to FDA Compliance standards

. Initiate and support process improvements

Jan 9th 2012 - Dec 11th 2013 HSN, Inc. - HSN.com - Home Shopping

Network - Saint Petersburg, FL Quality Assurance Engineer I - HSN.com

- (Full-time)

. Developed test plans and scripts from functional and business

specifications

. Executed test cases and scripts - report test results

. Identified and documented software faults and interacts with

development staff to isolate and resolve testing issues

. Participated in daily Agile Scrum meetings.

. Participated in release to production and post-production

validation

. Led small to medium side production deployments

. Initiated and supported process improvements

. Supported integrated test effort, redesign of HSN.com

. Experienced with MS SQL 2012 Db, executing queries for testing

purposes

Oct - Nov 2011 Royal Caribbean Cruises LTD- Miramar, FL

Quality Assurance Analyst for Web Applications - Celebrity.com

Redesign Project - (Contractor)

. Perform procedures to ensure that all information systems

products and services of the company's websites meet minimum

company standards and end-user requirements

. Responsible for planning and executing tests, quality assurance,

for the Celebrity.com Redesign Project

. Work with web developers and Sr web analyst to translate

business requirements and functional specifications into test

plans and test scripts.

. Develop test plans, test scripts, and conditions to match

business requirements.

. Execute test scripts, strong manual testing of system

functionality, to ensure proper operation and identify and

document gaps in the quality of the system.

. Debug and troubleshoot system functionality issues

. Use defined tools, HP Quality Center 10.0, to report and track

issues identified to resolution.

. Provide written and verbal communication such as status reports,

progress reports and documentation to team leads

2010 - 2011 Marriott Vacation Club International - Orlando, FL

Senior Systems Analyst for Web Applications - Web

Development - (Full-time)

. Contributed specialized knowledge and skill in a discipline area

to support team and/or department business objectives.

Generally worked under limited supervision, but within

established guidelines. Produced and analyzed highly complex

business information to assist in the decision making process.

. Performed a lead role in large applications systems analysis,

design, and creation of new systems and technologies. Provided

support skills for modifying and maintaining existing systems in

order to meet internal and external business requirements.

. Performed complex quantitative and qualitative analysis for

business processes and/or projects. Often managed large scale

projects.

. Responded to made decisions and carried out solutions on highly

complex/non-routine business requests with limited to moderate

risk.

. Responsible for own work and contributing to team, department

and/or business results. Directed work of several non-

management staff.

. Assisted senior associates in achieving business results by:

o Indentifying opportunities to enhance the effectiveness of

business processes.

o Provided training and technical guidance to senior staff

where appropriate, and served as point-of-contact for

problem resolution.

o Participated in settling department operating plans,

recognizing and celebrating team successes. Achieved

successful results against budget within scope of

responsibility.

o Demonstrated an awareness of personal strengths and areas

for improvement and acted independently to improve and

increase skills and knowledge.

Key Accountabilities

. Prepared the detailed systems specifications for translation into

structured applications with the necessary interfaces into other

systems or across platforms.

. Wrote programs as needed and conducted design and code reviews.

. Designed the system test requirements to ensure fail safe

integration of a program into a production system.

. Organized, coordinated, and conducted system integration testing.

. Assisted the technical support function in establishing the urgency

of a client problem, resolved the problem, and managed the ongoing

resolution communications with the business client.

. Estimated work effort for all business client request.

. Led assigned projects to their completion following I.R. standards,

within time and budget constraints, while meeting client business

needs.

2005 - 2010 Marriott Vacation Club International - Orlando, FL

Senior Lead Quality Assurance Analyst for Web

Applications - Quality

Management - - (Full-time)

. Lead Service and Validation Coordinator for the MVCI Points

related project that was successfully launched in June of 2010,

. Assigned to manage and drive web related projects throughout the

year to a successful completion.

. Responsible for creating applicable Test Plans, Test Estimations

and Manual Test Scripts to be executed by the QA department as

well as the Business Partners, assessable through the HP Quality

Century application.

. Process QA Requests submitted by the Web Development staff

pertaining to a System Change Request (SCR) for MVCI web

application sites, ensuring they are complete, accurate and

understandable.

. Verify that all source code files listed on submitted QA request

are properly checked in by developer in PVCS Version Manger.

. Provide Configuration Management by moving source code files

from the developmental server to the staging server and

deploying files into the appropriate stage environment for

testing.

. Execute SQL scripts on the staging environment.

. Responsible for the verification and validation of application

and code requirements (functionality, capacity and performance)

within the staging web application environment.

. Submit PUSH request pertaining to SCR/project associated with

the applicable planned release number.

. Participate in biweekly web pushes consisting of new source code

changes submitted through PUSH requests to the Web Operations

team.

. Verify the contents of each script build, ensuring that the

correct revision control number is assigned to each source code

file, prior to installing into production environment.

. Perform POST QA validation testing in each web production

environment after each push to ensure that the new code changes

are correct and functionality is working as expected.

. Perform regression testing of web applications to ensure current

functionality is not reduced due to new enhancements or changes.

. Record and catalogue in Tracker system new or existing

discrepancies found within the web production environment.

. Coordinate with the Web Application Development teams (Marketing

and Functionality) on all application problem and enhancement

SCRs to ensure proper escalation and follow up.

. Interact closely with Development staff, Web Operations,

Marketing and Project Management to ensure verification and

validation on issues and avoid misinterpretations.

. Participated in weekly project planning sessions and meetings

with Web Functionality and Marketing teams.

. Contribute new ideas to the QA processes and procedures such as

utilizing SQL Enterprise Manager and executing applicable

queries to obtain proper test data.

. Perform administrative support duties such as updating and

resolving SCRs in the Tracker system. Create and distribute

weekly web release summaries to the Development and Marketing

staff.

Professional References Available

Contact this candidate