Vonetta M. Simpson
aczgiz@r.postjobfree.com
SUMMARY: An enthusiastic individual with excellent multi-tasking and customer service skills; interested in obtaining a challenging position with a growing company that will promote professional growth.
KEY COMPETENCIES:
Microsoft Excel
Microsoft Outlook
Microsoft Power Point
Microsoft Windows
Microsoft Word
Medical Terminology
Type 50WPM
Customer Service
MCUSA(NVP Healthcare)
Doral, Florida 2015-2016
School-Based Counselor
Work with at risk students in peer groups
conduct couseling sessions during elective periods
created functional behavior analysis assessment and treatment plans
Professional Experience 2013-2015
Xerox Corporation
Orlando,FL
Prescription Care Call Center
Style Mark/Style Science Manufacturing 2010-2012
Sunshine
1Rework and Assembly
2Sunglasses repaired and stocked
3Assisted in Q.A Checks
4Assisted and processed invoices, orders,
Eman Atlantic Call Center 2008-2010
Customer Service/Sales
Sold Cable TV packages
Managed both inbound and outbound calls
Provided excellent customer service
Performed data entry in company database
First Data Call Center 2005-2008
Answered inbound calls
Set up customer accounts & entered data into company database
Managed collections
A Plus Home Aid Of Daytona Beach
Worked as a companion for Autustuc client.
Assisted with ADLs in group home
Helped client and participated in Meals On Wheels
Received Intro to Developmental Disabilities Certifcate,Health and Safety, HIV and Infection Control, Hipaa,Zero Tolerance
2004/2006
Molding, Packaging, Assembly Line
Physician Services of San Antonio Baptist Health System 1999-2002 San Antonio, TX
College and Career Academy
Physician Assistant
Performed medical billing
EDUCATION
Sullivan & CoglianoTraining Center (Distance 2011-2012 Learning) Miami, FL
Microsoft Office Specialist with Medical Billing & Coding
Bethune Cookman College
B.S. Degree in Psychology
Completed Field Internship at Children Advocacy Center 2006-2007 under Darlene Stewart
Sam Houston High School San Antonio, TX
High School Diploma
CERTIFCATIONS AND CONTINUING ED
RBT Certification in ABA Behavior analysis
First Aid Certification
Zero Tolerance Training
Developmental Disabilities Training
Health & Safety Training
CPR
Infection Control Certificate
Alzheimer's and Dementia certificate