Erika Gonzalez

**** ***** ***, ******, ********** – 818-***-**** aczggb@r.postjobfree.com

OBJECTIVE

To obtain a position within your company that would allow me to utilize my skills, training and experience to further my growth

EMPLOYEMENT HISTORY

04/2016-Present

Executive Assistant

Assistant to Real Estate Agent, duties include managing calendar and scheduling meetings with clients. Responsible for advertising and marketing of promoting Real Estate Agency. Customer service duties: answering phones, answering client’s inquiries, faxing, filling, preparing and organizing documents.

Armorcast Products Company, North Hollywood, California 05/2011 – 04/2016

Administrative Assistant

Support CFO and reporting managers. Responsible for maintaining Executive’s calendar, daily schedules, arranging meetings, conference calls and coordinating all travel arrangements. Office backup for all departments. Support Human Resource with reviewing employment applications and forms for benefits. Responsible for answering 10-line phone system and directing calls to specific personnel or departments. Deal with inquiries from clients, responding to all questions and concerns regarding invoicing, product and status on orders. Enter daily productions data using Sage Mas 200 program. Authorize and approve all invoices before mailing out. Deposit and maintain records of all account receivable checks. Responsible for ordering office supplies, filling basic bookkeeping and other clerical duties.

Valley Collision Center, Northridge, California 01/2009 – 05/2011

Assistant Manager

Responsible for reviewing invoicing and billing information. Answering incoming calls from customers, insurance companies and vendors. Worked with customers closely in stressful situations. Provided customer service by obtaining information from insurance companies. Created and maintained new and prior customer files. Reviewed all claims, estimates and order parts for repairs of vehicles.

Superior Nissan of Mission Hills, Mission Hills, California 01/2007-01/2009

Internet Manager/Sales Representative

Responsible for maintaining company’s vehicle inventory website. Duties consisted of responding to customers leads and inquiries. Answering all customer’s questions regarding product inventory, helping customers find the best car for their needs and explaining the benefits of vehicle. Maintained accurate records of prospective clients using our database program. Kept daily appointment logs.

SKILLS: Proficient in Microsoft Office, Excel, Outlook, Sage Mas 200 program, Pathway Estimate Program, Bilingual (English & Spanish)

EDUCATION

Los Angeles Mission College, Sylmar, CA/ Graduated 2010

Associates Degree in Liberal Arts: Social and Behavioral Science, Graduated 2010

REFERENCES

Available upon request