Professional Summary

Quality Professional with extensive experience in Quality Program Management, Quality Control, Six Sigma/Lean Manufacturing and Safety Management.

Core Competencies

Technical Competencies

Project Management

Quality Management

Current and Future State Analysis

Gap Analyses and Process Changes

Training Design, Development and Delivery

Troubleshooting and Issue Resolution

EHS Management

Customer care / liaison

Experienced Kaizen facilitator

Strong analytical and data analysis skills

Six Sigma Black Belt

Demand Flow Technology

Component Quality Planning

Statistical Process Control

ISO 9000 Auditor

Process Mapping

FAA ODA MMUM

Lean Manufacturing

Qualitative/Quantitative Laboratory

Professional History

Quality Specialist F1 Program S an B Industry/Foxconn 01/2016 – 05/2016

FIH (Foxconn International Holdings) - Refurbishment of Apple cell phones. Utilizing Lean and Six Sigma methodologies, in both Transactional and Manufacturing Processes, to manage the deployment, training, and effectiveness of Six Sigma and

Lean tools during the start-up phase of the new 1000 operator assembly factory.

Corporate Quality Manager Imperial Group/Ironform 2014-2015

Directed to redefine the Quality System. Replaced the Quality Inspectors with a method of successive checks performed by operators. Reassigned all Quality Inspectors to Manufacturing Lead positions.

Created Quality teams at Ironform plants located in Decatur and Denton, Texas; Dublin, Virginia; Chahalis, Washington and Lebanon, Missouri. Quality teams were comprised of Quality Engineers who were tasked with data tracking of rejects and providing Final and Formal Root Cause Corrective Action (RCCA) and a multitude of other tasks to insure only Quality product was manufactured and shipped to the customers.

Authored Corporate Quality documentation for all plants. This created commonality and facilitated much easier internal audits.

Quality Operations Specialist / Program Quality Bell Helicopter/Textron 2010 – 2013

Quality Operations Specialist responsible for maintaining high quality products delivered to Bell Helicopter, Canada and to domestic and international customers.

FAA ODA Manufacturing and Maintenance Unit Member responsible for first article acceptance of prototype, experimental and production parts, assemblies and test equipment.

Safety of Flight Lead Auditor responsible for the safe flight testing of experimental, prototype and production aircraft.

Senior Quality Engineer / UAS Program Quality Lead Bell Helicopter/Textron 2004 – 2010

Quality Program Lead for both the XworX Unmanned Aircraft Systems Technology Demonstrator program and the USCG Deepwater UAS program - worked closely with the FAA to achieve the first ever FAA certification of an unmanned tiltrotor aircraft.

Authored UAS Risk Reduction Program Plan, Control Plan and Flight Test Daily Report.

Continuous Improvement Leader – Lean Manufacturing Bell Helicopter/Textron 2002 - 2004

Hands-on implementation of Lean manufacturing, coaching and training, and building effective teams.

Lead Kaizen events and actively worked on the production floor to advance the Lean Acceleration Program.

Skilled in Microsoft Visio (Value Stream Mapping, Flow Charting), Project and PowerPoint.

Strong leadership skills that translate well in a team concept. Well versed in 5S, Single-piece flow, Lean

Manufacturing (waste reduction), and internal Kanbans.

Senior Product Assurance Engineer Bell Helicopter/Textron, Fort Worth, Texas 2001 - 2002

Coordinated Quality Engineering activities that effectively supported the Assembly and Integration Center of Excellence

Quality organization. Assured that the manufacturing processes and inspection methods utilized in Electrical, Detail, and

Assembly Fabrication and Flight met or exceeded the customer quality expectations within the design performance

requirements at the best value cost.

Coordinated with Process Engineering and Production to implement actions required to improve COE delivered quality by

50% and internal manufacturing quality by 15%.

Supported Process Certification Program and Process Management initiatives to certify COE processes.

Coordinated with Process Engineering and Production to develop COE plan for embedding quality controls and tracking in

the production process plan.

Engaged in the active application of Six Sigma tools to eliminate chronic, quality “turn-backs”.

Manager, Quality Control Perlos, Inc 1999 - 2001

Managed 4 supervisors and 36 inspectors for a $70 M global corporation.

Conducted Cpk studies, DOE and Failure Mode Effects Analysis on new products for cell phone manufacturing customers.

Certified Black Belt February 2001. Completed two projects for a hard savings of over $500K.

Attended Nokia/Perlos Global Quality Meeting in Komarom, Hungary as the Only Representative from Perlos, Inc. USA.

Trained all Quality and Production Employees in Statistical Process Control.

Chaired Management Review Board

Direct Customer Interface – Nokia - Reynosa, Mexico; Nokia - Alliance; Elcoteq - Monterrey, Mexico; Nokia - Centreport;

Nokia - Brazil; Sanyo - Tijuana, Mexico; Panasonic - Tijuana, Mexico; Nokia - Komarom, Hungary.

Director of Quality Computer Circuitry Company 1989 - 1999

Authored the company’s Quality Manual, all Operating/Control Procedures and Laboratory Procedures to comply with

ISO-9000 Documentation.

Managed Quantitative Chemistry Lab.

Established a statistical process control (SPC) program and a plan for continuous quality improvement (CQI).

Conducted Quality training to management and hourly employees.

Liaison for Underwriter’s Laboratory.

Maintained a First Pass Quality Yield of 97.3%

ISO Project Manager Computer Circuitry Company 1989 - 1999

Responsible of acquiring ISO 9002 registration. Successfully passed ISO 9002 audit in May 1996.

Safety Officer Computer Circuitry Company 1989 – 1999

Enforced OSHA requirements.

Maintained the company’s Lockout / Tagout program and MSDS records.

Responsible for the training of operators in the proper use of Eye Protection, Respirator Protection and Hearing Protection.

Performed Safety Audits/Job Hazard Analysis: PPE Assessment and Accident Prevention. Evaluated processes to minimize

repetitive motion injuries.

Conducted Community Right To Know Training.

Implemented the company’s Disaster Plan and Fire Safety Plan.

Education and Professional Development

Southwestern Oklahoma State University – Weatherford, OK

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