Lior Pinelis 818-***-**** aczgfw@r.postjobfree.com LinkedIn Woodland Hills, CA

Senior Salesforce & Technical Project Manager with expertise in SDLC, SaaS, e-Commerce, Salesforce, business systems, systems integrations, Waterfall, and Agile methodology using both Kanban and Scrum frameworks. Own large-scale, high-value projects and programs from initiation to execution.

10+ years of proven success engaging a diverse team of stakeholders, customers, users, and strategic partners in the creation of innovative, technological solutions. Earn accolades, recognition, and promotions by proactively taking on increasing responsibilities and delivering successful outcomes.

Cross-functional team leader able to guide and develop talented teams, ensure team and individual achievement, ensure key budget and scheduling milestones, and thrive in a high-stakes environment. Areas of Strength Include:

E-Commerce Agile/Waterfall/SDLC Web Development Salesforce

Product Management Enterprise Software Technology Integration Vendor Management

Technical Documentation Operational Support Cross-functional Leadership Coaching/Mentoring

Select Accomplishments

Generated $240K in annual savings, increased functionality, and improved customer satisfaction by leading the transition to an internal Magento-based partner management solution.

Served as a member of the eBay Salesforce Governance Team representing Magento’s interests.

Identified and delivered 60% annual license fee savings by replacing DocuSign with Adobe Sign solution.

Directed an integration into eBay’s Salesforce instance involving nine Magento Business Applications.

Earned recognition, accolades, and promotions as a QA analyst by conceptualizing and engineering process improvements in documentation, version controls, and solution development.

Managed the on-time and within budget Logical eBay’s Salesforce split and the physical migration of Magento out of eBay’s Salesforce instance.

Career History

MAGENTO COMMERCE

Senior Technical Project Manager, Salesforce & E-Commerce (2012-2016)

Led three multidisciplinary teams of 16 onshore/offshore resources composed of Business Analysts, Software Engineers, QA Engineers, System Architects, Salesforce System Administrators, and Developers.

Delivered highly successful e-commerce and CRM solutions that adapted to dynamic business models by incorporating complex, multiphased integration and separation projects.

Strategized business-critical IT processes for Salesforce, Magento.com, Marketo, Impartner, NetSuite, OneLogin, Talend, and Domo.

Key Contributions:

Supported the development of departmental budgets in collaboration with finance teams.

Propelled customer experience by redesigning and deploying a subscription and entitlement management solution through customizing Magento and its integration with NetSuite via Talend and with Salesforce via Point-to-Point protocol.

Salvaged the SFDC implementation for the call center team through adept vendor management and enforcing contract terms related to implementation and documentation.

Ensured a seamless transition during the eBay/PayPal Salesforce separation.

Managed the eBay’s Salesforce instance split into five data segments.

Created a new instance to withdraw Magento from eBay’s SFDC instance to support the sale of eBay Enterprise business.

Technical Project Manager, Salesforce & E-Commerce (2010-2012)

Led a talented team of 14 Front-End and Back-End Engineers, QA Engineers, Network Operations, and Salesforce Administrators.

Drove productivity and accuracy while slashing tedium by envisioning, advancing, and executing all technical aspects of Magento’s web properties and Salesforce initiatives.

Enabled the hardware, software, and email transition to eBay systems.

Key Contributions:

Hand-picked vendors, cultivated strategic partnerships, and negotiated contracts.

Introduced Agile processes across a team of onsite/offshore developers.

Launched the Magento Go subscription management solution inclusive of integration with ZUORA and Salesforce keeping it outside the scope of Payment Card Industry (PCI) compliance.

Technical Project Manager, E-Commerce (2006-2010)

Managed a team of Developers and Software Engineers responsible for the design and implementation of customized e-commerce solutions, and later a professional services team charged with the maintenance and modification of client e-commerce solutions.

Communicated with clients on the development of business requirements, design of functional and program specifications, testing, deployment, and support of web solutions.

Administered project budgets, forecasted costs, and conducted risk analyses.

Key Contributions:

Supported retainer clients management including resource optimization, requirements gathering, and process documentation.

Built and cultivated relationships and project managed the development of a R&D center in Kiev, Ukraine, that now serves 250+ personnel.

Senior Software QA Analyst (2005-2006)

Established and championed company-wide quality assurance processes and best practices.

Designed, tested, and implemented e-commerce web solutions and user-focused UIs.

Evaluated system requirements, developed test strategies, designed test case documentation templates, and created test scripts.

Tracked, resolved, and documented outstanding defect reports.

Identified regression test cases for future releases.

Key Contributions:

Slashed defects by 50% by implementing a new, improved quality management structure.

Spearheaded adaptation of Version Control System (SVN) by the development team.

Built and trained an offshore QA team.

Created the company’s first Project Requirements Template.

Additional: QA Analyst at ENSYNCH (2005).

Education & Professional Development

BS in Electronic Engineering Technology, DeVry University

BS in Computer Engineering Technology, DeVry University

Certifications: Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM)

Technical Skills

LANGUAGES:

C, Visual C++, PIC C, Java, SQL, HTML, PHP, CSS

OS:

MS Windows, UNIX/Linux, MAC OS

DATABASES:

My SQL, MS SQL Server, MS Access

SOFTWARE:

Visio, MS Office, MS Project, MS Access, MS Excel, MS SharePoint, SmartSheet, JIRA, Subversion, EditPlus, Bugzilla, Shell

Contact this candidate