ANGELA BOWERS

919-***-****

**** ******** *****, *******, *.C. 27612

QUALIFICATIONS

Licensed Professional Counselor (LPC) # 8244

Over ten years of experience working in mental health field (including Management, quality assurance, crisis intervention services, and community involvement)

Twenty years of business management experience.

Success in monitoring operations, developing RFP’s, rapport-building, team development, communication, problem-solving, and project management.

Highly motivated, organized, and hold strong ethical principles.

EDUCATION

Master of Arts in Professional Counseling, 2010. Liberty University. GPA:3.93

Bachelor of Science in Psychology and Business Management, 2008. Liberty University. GPA:3.56

EMPLOYMENT

April 2012- present, Licensed Professional Counselor (LPC) –Angela Bowers, LPC

Primarily focus of evidenced based interventions includes: Cognitive Behavioral Therapy; Trauma Focused Cognitive Behavioral Therapy, Solution Focused Therapy, and Brief Strategic Family Therapy

Provide comprehensive clinical assessments, crisis assessment and develop treatment plans

Treat multicultural clients, provide and model empathy, motivate families and individuals to improve communication skills

Utilize different assessment tools to help aid in prognosis and outcome measurement

Advanced Training in Motivational Interviewing techniques

Strategize with school system to provide career guidance and promote graduation success

Coordinate with school guidance counselors for CFT and IEP meetings, call and email teachers for progress reports and manage care

April 2012- August 2015, Quality Assurance/Training Director- Health Core Resource

Managed and supervised six offices to ensure Quality Assurance and Training Development.

Reported to CEO. Responsible for quarterly development of Quality Assurance work plan and execution of entire agency

Ensured compliance of all staff qualifications, training and compliance-related issues

Developed tracking systems and provided direction for Group Home, Day Treatment Center, IIH, CST, OPT and IDD

Collaborated with Clinical Director and Medical Director to conduct risk assessments and evaluate ongoing CABHA certification

Oversaw financial reports and assisted in developing policy

Strategized with CEO and development request for proposal (RFP) for enhanced services

March 2011- August, 2012 Intensive In-Home Therapist- Team Lead – Family Intervention and Prevention Services/Mélange

Provided intensive behavioral and emotional services to children and their families within an community-based model

Led team in providing services and oversee the functioning of children with mental health diagnosis by conducting individual and family therapy

Implemented skill building activities, parenting education, linking services and intervening during a crisis and monitoring symptoms of the child

Provided team supervision and individual supervision

Held weekly team meetings, developed schedule and supervised time allotment

Jan 2011- April 2012 Licensed Professional Counselor Associate- Amani Psychological Services

Provided crisis management, assessment and treatment plan development. Therapy included family, group, individual, children, adolescent and adults

Therapy sessions consisted of a wide range of clients dealing with a number of different presenting conditions; primarily solution focused therapy and cognitive behavioral therapy

Oct 2009-June 2011 Licensed Professional Counselor Associate/Intern Counselor- Crossroads Fellowship

Provided evidenced based therapy using an eclectic approach. Primarily brief therapy

Multicultural client base, services delivered include marriage, individual, and family therapy of various ages

Provided supportive therapy and incorporated faith based techniques as a part of therapy

Feb 2007-June 2011 Communications Manager- Crossroads Fellowship

Responsible for managing projects for over 10,000 members with multiple department head directors.

Developed strategy for marketing such as print material, graphic design, website and public events. Negotiated prices for materials and provided financial savings.

Collaborated with department heads and developed communications plans for ten different departments.

Responsible to provide coordination with community organizations like Raleigh Rescue Mission to develop materials to aid people with assistance in counseling and professional services

Partnered with Neighbor to Neighbor, Hope Ministries, Truth & Grace Ministries, Abilities Enabled, Angel Tree Ministries, LifeCenter Pregnancy Ministries and Habitat for Humanity

Feb 2006- Feb 2007 College Singles Counseling Intern- Crossroads Fellowship

Provided mentoring and individual counseling to college students and young professionals

Developed teams, held huddles for leadership and organizing events

Provided administrative support and assist with planning and development of programs.

Communicated with teams to provide community service

Feb 2006- Feb 2007 Mental Health Technician/Associate Counselor - Devereau Group Home

Administered medication and provide behavior management guidance

Monitored the client’s progress with treatment goals and helped them to reach their goals

Arranged for the client to receive benefits and services such as doctor appointments, employment and the development of skills necessary for independent functioning in the community

Partnered with the client to build interpersonal skills including adaptation to home, school, and work environments. Helped facilitate psycho-educational development

April 2000-Feb 2006 Hotel manager; Regional Revenue Manager, Studio Plus

Provided sales marketing, P&L control, budget allocation, labor standards, and customer service.

Oversaw and manage employee retention, payroll, grounds and facilities

Regional Revenue Manager for the South Atlantic division; 58 hotels in five states

Conducted site visits and evaluated hotels, rating them according to standards

Set up national direct bill accounts, Maintained #1 hotel in district

Feb 1987-April 2000 General Manager, Pizza Hut

Exceeded in reaching sales goals for a location that had not made profit

Controlled inventory, labor, and food cost. Led area for P&L, won manager of the month awards

Trained assistant managers to promote to general managers (3) trained shift managers and hourly staff to promote to assistant managers (4)

VOLUNTEER SERVICES

Neighbor to Neighbor- Mentored Hispanic students, helped with increasing reading and language skills, assisted student in increasing self confidence and self esteem.

Youth Community Service- Worked with junior high students at nursing home, also volunteered weekly for youth services and small group teacher.

Mountain Top Ministry- Worked with youth, middle school and high school to help build sheds, porches, in poor rural areas in Tennessee.

CERTIFICATIONS AND CONTINUING EDUCATION

IAFT-Intensive Alternative Family Treatment-2015

Family Behavioral Therpay-2015

Together Facing the Challenge-2015

Discover Your SPARKS-2015

Crisis Management and Safety Crisis Planning- 2014

Cultural Diversity/Competency- 2016/2014

Suicide Assessment and Treatment- 2014

Trauma Informed Care- 2014

Trauma Focused Cognitive Behavioral Therapy (TF-CBT)-2013

Cognitive Behavioral Therapy Training-2013

Brief Strategic Therpay-2013

Advanced Motivational Interviewing-2013

* Additional continued education trainings can be provided upon request.

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