Kenneth P. Anderson

Apopka, FL ***** ~ 407-***-**** Cell ~ aczg3g@r.postjobfree.com

Qualifications Summary:

Strongly experienced in enterprise level IT systems, their investment management requirements and business process re-engineering support for Federal Sector customers as well as front-end sales, technical requirements and business operations support, for customer and sales oriented organizations; interfacing with IT from the business perspective, within both government and commercial arenas.

12+ years in managing projects and subject matter experts, 5+ years in e-commerce/document solutions/management and 10+ years in IT and government contracting (incl. Federal, State & Local) providing budgeting, forecasting, ad hoc analysis, planning and reporting.

10+ years of demonstrated project management office (PMO), EVM, business analysis, IT systems integration, cost-benefit-analysis, and program management expertise as well as 8+ years as an ISO 9001 auditor, 5 years using PeopleSoft & 2 years using CRM systems.

7+ years of solid experience doing the front-end negotiations work, to include customer requirements, and terms and conditions.

10+ years supporting organizations doing pricing/cost analysis, executive level summaries, and working with financial models.

Advanced skill level, 20+ years with respect to financial analysis and MS Excel.

Expertise in a variety of the fields, concepts, practices, and procedures with proven interpersonal and negotiation skills.

Experienced in performing business process checks and policy audits culminating in policy and procedure recommendations.

Have worked as many as 2-3 large, or 10-15 small systems integration opportunities simultaneously.

Worked with such clients as the Departments of Defense (Air Force, Army and Navy), Labor, Commerce, Agriculture, State, Treasury, IRS, FBI, GAO, NASA, Disney, UCF, Florida Hospital Foundation, Citibank, Newport News Shipbuilding and the State of Florida.

Career Profile:

Executive with extensive experience in finance, administration and operations, start-up business development planning and forecasting, leadership training, facilitation and presentations, and contracting with both government and commercial entities. Proactive leader adept at identifying problems, defining solutions, implementing policies and procedures and creatively balancing the bottom line figures with people in mind. In short, I translate IT/technical to business/finance and vice versa, yet Strategically Focused while being Detail Oriented.

Skills:

Excellent Presentation, Training, and Written/Verbal Communication skills as well as Facilitation of stakeholder meetings, discussion groups, TQM teams, and corporate initiatives; Proficient in Conflict resolution, Problem solving, Critical thinking, Decision making, Planning, Organizing, Adaptation, Negotiation and Delegation. Experienced with PeopleSoft, Oracle, SharePoint, CRM, Earned Value Management applications, Cost Benefit Analysis, Ad hoc analysis, Risk management, Life Cycle Cost estimating, SaaS/Cloud Solutions, Deltek, JIRA, Microsoft Office Suite (Access, Excel, PowerPoint, Publisher, VISIO, Project and Word).

Professional Work History:

Conduent (formerly Xerox Services) – Orlando, FL, December 2014 to Present

Quality Assurance Project Manager – (Florida Centralized Customer Service System & Maryland EZ Pass Program)

Managed or developed many plans, processes, operational flows, reporting matrices, and ad hoc report templates, all in preparation of the going live of the new program to consolidate the tolling customer service centers for the State of Florida and the SE Region

Consulted on team development, protest resolution, and risk mitigation; as well as developed strategic goals, pro formas, budgets and cost benefit analyses surrounding the customer business rules requirements, and use of Tableau vs OBIEE

Maintained product development efforts from a quality perspective and functioning as an ISO 9001 Lead auditor in support of established quality management systems as well as managing projects using Agile, Waterfall or a modified approach

Assessed QA/QC staffing and training requirements as well as assisted in designing customer reports and measuring KPIs and SLAs

Anderson Consulting – Orlando, FL, October 2013 to December 2014

Financial/Management Consultant – (Various Consulting Engagements – Contracts completed)

Provided remote business process re-engineering and organizational development consulting for government contracting IT firms

Performed special projects, financial and ad hoc analysis for non-profits and start-up concerns

SightComm/Tessada and Associates – Washington, D.C., June 2007 to October 2013

Project Manager (Senior Business Process Specialist) – (IT Capital Planning)

Evaluated, re-engineered and improved the OCIO quarterly review process Employee Benefit Security Administration (EBSA) used with respect to its $20MM EFAST program and several $5MM non-major programs, whereby within one year their programs were seen as the model management and reporting on projects within the Department of Labor (DOL)

Assisted directly in the development and defense of EBSA annual IT budget “business cases” submitted under the FEA structure as Exhibit 300s to OMB via the Electronic Capital Program Investment Control (eCPIC) system, in addition to data center consolidation

Ensured processes needed for the quality management system were established, implemented and maintained as well as reported to management the performance of the quality management system and any need for improvement

Assessed compliance or operational risks and developed risk management strategies for all EBSA programs

Managed the Agency’s IT systems/efforts using Agile incremental, Waterfall sequential or a modified approach under each investment program’s Performance Measurement Baselines (PMB) as well as SMEs in areas of EA, EVM, MS Project, SAP and Oracle

Anderson Consulting – Washington, D.C., September 2004 to June 2007

Financial/Management Consultant – (Various Consulting Engagements – Contracts completed)

Provided strategic financial analysis and ad hoc analysis as well as consulted in business process re-engineering and organizational development for a small government contracting IT firm with contracts both nationally and in the Middle East

Performed SW cost estimation, UAT testing, benefits/strategic financial analysis on next generation FBI requirements development

Built audit assertion packages, mapped and evaluated the logistics business process for the asset class of unmanned aerial vehicle, and aided in A-123/CFO Compliance all for the United States Air Force

Xerox Corporation – Tampa, FL, September 1999 to September 2004

Client Services Consultant – (Managed Services SE Region – Laid off due to a centralized billing operation)

Member of the Nationwide Implementation Tiger Team tasked to migrate all Xerox project’s billing and contract management first into PeopleSoft and second to transfer daily operations from geographic regions to a centralized hub in Chicago

Responsible for the coordination of multiple managed services projects and assisted management and customers in the improvement of contract efficiency and solving billing issues

Coordinated with sales reps to provide the financial/pricing components on new and modification proposals

Electronic Data Systems – Maitland, Florida. July 1998 to August 1999

Business Analyst – (Banking Network and System Operations Group – Contract completed)

Contracted to lead a financial process improvement team, that streamlined the proposal process and expedited bid/no bid decisions

Directed engineers and analysts to merge technical and price proposals in order to create a single seamless proposal

Analyzed and manipulated technical components created and maintained on a Visio platform

Developed and implemented an effective communication strategy to located, evaluate and correct pain points throughout the process

PHW and Associates – Maitland, Florida, June 1997 to July 1998

Finance Director – (Start-up Financial Restructuring concern – Contract never awarded)

Consulted delinquent taxpayers in financial restructuring and repayment, transitioning them back into the good graces of the IRS

Casey Aerospace Corporation – Orlando, Florida, January 1996 to June 1997

Finance Manager – (Start-up Aerospace Entertainment/Travel concern – Company ceased operations)

Prepared pro formas for aerospace ventures and developed forecasting models based on the president’s JV and purchase scenarios

Professional Dynamics, Inc. – Hyattsville, MD, 1994 to 1996

VP/Consultant – (Leadership Development Training/Meeting Facilitation concern)

Developed and facilitated training sessions for schools, non-profits, commercial entities and D.C. Empowerment Zone Officials

Ogden Government Services – Washington, D.C., 1993 to 1994

Accounting/Administration Manager – (General Accounting Office Contract – Laid off when contract was lost)

Developed accounting policies and procedures for the five departments and trained key leaders on quality improvement

GTE Government Systems – Rockville, MD, 1991 to 1993

Contract Cost Accountant – (Defense Contracting Operations/Top Secret Clearance – Laid off at the close of Gulf War I)

Monitored, analyzed and reported on multiple contracts to program managers in addition to presenting quarterly to the Unit VP

Xerox Corporation – McLean, VA, 1988 to 1991

Contract Pricing Analyst – (Systems Integration/Custom Systems Division)

As the finance liaison on the proposal team tasked to develop winning pricing strategies; recognized for a 95% win rate

Education:

Bachelor of Science, Accounting, Hampton University, Hampton, VA

Leadership/Organizational Development Program and Graduate Coursework, Johns Hopkins University, Baltimore, MD

Security Clearances:

Department of Defense Top Secret Clearance, February 1993

Department of Defense Secret Clearance, November 2006

Department of Justice Clearance, February 2006

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