Alexis O.B. Holland

Education

Masters of Management 2013

University of Phoenix

Concentration: Human Resources

Bachelor of Science 2007

Indiana State University

Major: Business Administration

Skills

Licensed Indiana Public Notary

Extensive use of Microsoft Office (Word, Excel, PowerPoint, Access, Publisher and Outlook)

Trained in and experience using multiple legal and case management software platforms such as Time Matters, the Marion County CCS System, AS400, Share Point, CRM, and Tyler

Knowledge of common legal terminology, courtroom procedures, and court calendars and dockets

Familiar with adherence to confidentiality and following specific procedures for accessing records

Administrative, Clerical, Customer Service Support, Switchboard Operations and Security Management experience

Courteous, polite, interpersonal, patient and willing to adapt to a work environment

Organized individual able to work with numerous projects and diverse atmospheres

Excellent time-management, clerical, and documentation skills

Work Experience

Administrative Assistant

Indiana Supreme Court Disciplinary Commission, Indianapolis, IN 2011 – Present

Serve as a liaison between the public, Executive Secretary and staff attorneys

Execute daily database queries using Time Matters and AS400 database software

Serve as a Notary Public

Responsible for overseeing the e-filing and service process

Implemented digital recording tracking system, resulting in creation of new case management software

Co-authored proposal to reevaluate telephone system, leading to implementation of an automated telephone information system

Aids in onboarding of new law clerks and new staff attorney

Aid staff in administrative duties and prepare paperwork for disciplinary decisions

Perform basic administrative duties such as: filing, faxing, copying, typing and data entry

Create and mail routine correspondence

Create standard reports

Display exceptional leadership abilities concerning team initiatives

Civil Bailiff Marion County Superior Courts, Indianapolis, IN 2008 – 2011

Conducted open court sessions and updated case chronology with note assisting

Prepared pleadings and monitored court files for court sessions and/or the Judge’s rulings

Worked on a team while assisting judicial officers and court staff during court proceedings

Assisted deputies in the coordination and monitoring of prisoners; provided security in courtroom

Effectively managed court calendar and confirmed hearings with attorneys

Received support from the management team with the court calendar

Answered telephones and effectively communicated by responding to questions from court representatives and the general public

Conveyed interpersonal communication skills with litigants and customers

Deputy Clerk Marion County Superior Courts, Indianapolis, IN 2007-2008

Received and processed court pleadings by accurately entering filings on the Chronological Case Summary

Provide courteous customer service via telephone and in-person inquiries

Worked collaboratively with coworkers to ensure tasks were completed timely

Filed jackets and case documents and maintained accurate court records and order books

Professional Experience and Community Involvement

Committee Chair

Sigma Gamma Rho Sorority, Inc., Alpha Sigma Alumnae Chapter, Indianapolis, IN 2015 – present

Developed and enhanced strategic plans for intra-organizational outreach and community involvement

Facilitated donation drive to promote national programs, created social media marketing and promotional materials

Orchestrated volunteer outreach including: establishing deadlines, identifying and recruiting volunteers

Assigned and directed subcommittee project’s; documented committee’s progress monthly

Composed strategic communication blasts via email and social media to inform constituents of events and deadlines; created valuable content for chapter’s quarterly newsletter

Vice President OES Union Chapter No 1., Indianapolis, IN 2012– 2013

Chaired chapter’s annual anniversary event by spearheading the creation of the event’s theme, menu and entertainment

Generated additional revenue by coordinating fundraising events

Secured venue space for events and created souvenir journals

Succeeded in staying within event budget, secured top event turnout and profit

Provided day to day consultation and guidance to board/officers regarding personnel functions/issues

Implemented and monitored compliance with chapter’s policies, procedures and standards

Volunteer Committee Chairman OES Union Chapter No 1. Indianapolis, IN 2009– 2010

Facilitated volunteer relationship between chapter and community groups; provided necessary documentation to the chapter organization

Tracked volunteer hours for chapter and established a quarterly service project goal

Engaged and managed chapter volunteers at several community events

Provided training programs and developed the best practices for volunteers

Maintained safekeeping of information, compliance with the law and ease of access while maintaining confidentiality

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