Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Elmwood Park, NJ, 07407
Posted:
March 22, 2017

Contact this candidate

Resume:

Wioletta Fudali

Pursuing a Master's Degree in IO Psychology

Elmwood Park, NJ 07407

aczfp2@r.postjobfree.com - 201-***-****

Seeking a position that will advance my career in the field of Human Resources Authorized to work in the US for any employer

WORK EXPERIENCE

Research Clerk

Valley National Bank - Wayne, NJ - May 2016 to Present Responsibilities

•Managed research requests from customers for statements and check images

•Inputted customer data into excel and generating customer letters

•Proofread customer file changes, using detail oriented skill Administrative Assistant

Advanced Health Center - Hackensack, NJ - October 2014 to Present Responsibilities

•Answered phones, greeted and helped patients with queries and resolved basic concerns

•Managed and compiled new patient intake paperwork

•Filed, organized and maintained reports for Doctors on a regular basis

•Emailed appointment reminders to patients and responded to patient/business emails

•Logged and tracked all MVA patients and prepared Final Narrative Report for Doctors Bank Teller

Valley National Bank - Hillsdale, NJ - November 2014 to May 2016 Responsibilities

•Processed bank transactions quickly and efficiently while providing exceptional customer service.

•Utilized technology such as Scanning Equipment, Cash Recycling and Cash Dispensing machines. Cashier/Sales Associate

Loehmanns Retail Store - Paramus, NJ - May 2013 to March 2014 Managed cash transactions and aided customers in selecting items

• Resolved customer discrepancies as needed utilizing strong problem solving skills

• Worked efficiently in a fast paced multitasking team environment Team Supervisor/Sales Associate

Mandee Retail Store - Elmwood Park, NJ - September 2009 to January 2013 Utilized the ability to communicate with customers with ease

• Aided store managers in creating visual displays within the store to create more business

• Supervised sales associates in maintaining store and keeping up with daily sales goals and tasks

• Capable of opening and closing store and managing nightly cash deposits EDUCATION

Master's in IO Psychology

Montclair State University - Montclair, NJ

September 2016 to May 2019

Bachelor of Art in Psychology

William Paterson University - Wayne, NJ

2014

SKILLS

Type 60 Wpm (4 years)

GROUPS

Membership Psi Chi William Paterson University Chapter (The International Honor Society in Psychology)

ADDITIONAL INFORMATION

Skills

•Strong interpersonal and communication skills

•Organizational and time management skills

•Ability to maintain confidentiality of sensitive customer information

•SPSS, Microsoft Excel, Outlook, Word, and PowerPoint

•Easily adaptable to new, fast paced work environment

•Highly tech savvy, able to learn new systems quickly

•Ability to organize and prioritize assignments

•Knowledge of: empirical research, experimental design, work motivation, job satisfaction, commitment, stress, job analysis and competency modeling



Contact this candidate