QUALIFICATIONS SUMMARY

HR Change Management professional with over 10 years of professional experience in Business Analysis and Project Management within Human Resources and Payroll. Exceptional record of delivering cost effective, high performance technical solutions to meet challenging business demands.

Adept at Business Analysis, System Analysis, Quality Analysis and Project Management with extensive experience in the Human Resources and Payroll area

Accomplishments in analysis of large-scale business systems, Business Requirements Documents, Business Overview Documents, authoring Narrative Use Cases, Functional Specifications, Reporting and Testing

Business Strategist; plan and manage large scale projects aligning business goals with technology solutions to drive process improvements, process re-engineering, competitive advantage and bottom-line gains

Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams

Skilled at performing Gap analysis, Risk analysis, and Cost/Benefit analysis, along with in-depth knowledge of process workflow tools and techniques. Experienced in feasibility analysis, use case analysis, gap analysis, and data mining

Proficient as liaison between Business and Technology with competence in full System Development Life Cycle (SDLC) using Agile methodologies, as well as broad cross-functional experience leveraging multiple frameworks

Facilitated change management across entire process from project conceptualization to testing through project delivery, Software Development & Implementation Management in diverse business & technical environments, with demonstrated leadership abilities

Education:

BBA § Operations Management § Baruch College, School of Business, New York, NY § May 2000

Professional Experience:

NEX § Jersey City, New Jersey 02/2017-Present

Senior Project Manager

Managing multiple initiatives relating to employee classifications within all HR systems within the firm. Key responsibilities include but not limited to:

oEnsuring processes are in place to monitor risk and controls such that all employee changes stay within agreed upon legal agreements

Responsible for the change management functions related to the initiative

Manage all project deliverables and life cycle events (i.e. Project Plan, Weekly and Stakeholder Status Updates, KRI’s, and Implementation)

Key point of contact for stakeholders, executive management, and steering committees

ICAP North America LLC § Jersey City, New Jersey 02/2017-Present

Proven track record on delivery of large to medium scaled projects within Human Resources and Payroll. Key initiatives surrounded the following:

Project Manager (2015-2017 § London, United Kingdom)

Lead Project Manager for the separation of Human Resources and Payroll functions as a result of the sale of ICAP to Tullett Prebon. The divesture mandated that each ICAP division be able to function autonomously without integrating with Tullett Prebon’s HR and Payroll technology. This year long initiative required liaising with multiple teams within the organization as well as managing key external vendor relationships. Core responsibilities included ensuring data integrity and confidentiality retention while separation was occurring from Workday (ICAP’s HR system). Responsible for the complete implementation of the initiative.

Managed the separation of the Human Resources and Payroll functions due to the divesture. The divestiture agreement mandated that each ICAP division must be able to function autonomously without integration to Tullett Prebon. The separation of these groups was a yearlong initiative that required working with multiple in-house groups as well as external vendors. Workday was the current HRIS system for ICAP and had to be separated while ensuring that confidential data was not shared with Tullett. A decision was made to build another instance of Workday and load our employee data, this was a mini Workday implementation which required testing of reports, core HCM and integrations.

Managed a $500K Global payroll implementation of SafeGaurd from Ceridian in the UK and Talent 2 in Singapore. This initiative allowed the firm to align their strategic goals in preparation for the upcoming separation/integration from Tullett Prebon. Core responsibilities included working with global accounting and payroll teams to ensure all data was accurately being streamlined and migrated to the new Workday platform. The project involved streamlining payroll codes and GL accounting as well as integrating to Workday.

Lead Business Analyst (2014-2015 § London, United Kingdom)

Relocated to the UK to lead Global Implementation of Workday. Core responsibilities included managing multiple regional business analysts across multiple work streams. Responsible for ensuring all aspects of the project to be addressed and properly vetted. Test case scenario creation for Core HCM and integration configuration was a key responsibility that was managed as part of this team. Oversaw all testing and sign offs for this initiative.

Lead Business Analyst, Integration Liaison and Testing Manager for the Workday Global Implementation project. The role involved managing regional business analysts to ensure regional legal requirements were captured and delivered. I was also responsible for creating scenarios that tested Core HCM and integration configuration as well as managing the full testing strategy.

Ensured that data privacy laws globally were vetted prior to implementation

Lead Testing Manager for the Workday Global Implementation project

Project Manager (2010-2013 § Jersey City, New Jersey)

Managed multiple IT, Human Resources, and Strategy based initiatives as part of the PMO team. Key responsibilities included:

Creation of functional and business requirements documentation

Business process visualization and gap analysis on recommended changes

Dual hatted responsibilities as BA and Project Manager to manage various project teams (i.e. development, QA, database, and stakeholder audience)

Core Project Management responsibilities – meeting notes, weekly status calls, and follow-up of action items, full SDLC process.

Analyzed business process

Recommended process improvements to management

Created functional requirements

Manage project team; business, development, QA, etc.

Generate meeting notes and action items

Follow up on outstanding items

Manage project life cycle

Ensure that projects are in budget

HRIS Manager (10/2006-04/2010 § Jersey City, New Jersey)

Project lead for implementation of ADP Enterprise for both HR and Payroll

oLiaison between in house team and vendor

oLiaison between IT and vendor

oMaintain deadlines

oEnsure that first payrolls on Enterprise run without mistakes

oStreamline HR and Payroll process for three divisions

oStreamline payroll coding between three divisions

oImplement ADP self service

oImplement Health & Welfare module

oCreate training manual

Research for new HRIS systems that will provide extended and better functionality nationally for the corporation

Write business proposal for Sr. Management to upgrade the HRIS system. Received approval and began the implementation process.

Part of a global team to streamline processes and centralize information

Implement and streamline department processes

Develop payroll year end Access database and reports

Develop global relocation policy

Created benefit reports that were used to produce employee open enrollment forms and uploaded employee benefit selection into the HRIS system

Train HR employees on HR Perspectives and created a reference manual

Assist users with the Halogen appraisal system

Develop and maintain a variety of reports for customer needs using ADP Reporting, MS Access, Excel, and ReportSmith

Assist employee’s in immigration processes (visas, greencards)

Generate annual McLagan compensation reports

Maintain HRIS system for 1500 employees

Kaplan § New York, New York 05/2005-09/2006

Analyst, HRIS

Audited PeopleSoft system for input discrepancies

Ran biweekly payroll reports for discrepancies

Tested scenarios for PeopleSoft MSS & Time & Attendance module

Generated monthly DOL reports

Produced ad hoc reports using Access and PeopleSoft query

Assisted divisions with PeopleSoft MSS & ESS use

Troubleshot issues with MSS & ESS

Created new job, location & department codes in PeopleSoft

Viacom § New York, New York 05/2004-05/2005

Information Coordinator, HRIS

Maintained Infinium HR system

Ran biweekly payroll reports

Trained & assisted employees in Kronos use

Troubleshot Kronos issues

Assisted in company conversion

Maintained Infinium & Kronos security

Created Kronos training manual

The National Basketball Association § Secaucus, New Jersey 10/2001-04/2004

Staff Assistant, HRIS

Maintained League PeopleSoft HR system

Checked biweekly and monthly payroll interfaces

Produced ad hoc reports

Responsible for JOLT and monthly reporting

Responsible for unemployment claims

Assisted in budget process for the League

Assisted in annual increase process for the League

Kept accurate employee information in PeopleSoft for approximately 800 employees

Special Skills: Workday, SafeGuard, Microsoft Visio, Salesforce, MS Project, Proficient in ADP Enterprise, ADP Reporting, ADP Portal, MS Office, Kronos, PeopleSoft 8.3 & Query Module, Outlook Staffworks, PeopleSoft

Languages: Fluent in Arabic

Professional Reference: Available upon request

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