Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Johannesburg, GP, South Africa
Salary:
7500
Posted:
March 22, 2017

Contact this candidate

Resume:

ZANELE MKHIZE

CONTACT DETAILS

Full name: Zanele Mkhize

Address: *** ***** ******

Pimville Zone 7

Soweto

1809

Cell: 079-****-***

Email: aczfdb@r.postjobfree.com

Drivers license: Code 10

Health: Excellent

Criminal offence: None

EMPLOYMENT PROFILE

I am extremely passionate about my career in the sales and customer service industry. My strengths are in areas of management and leadership, training and development. I believe in a strong work ethic and ensure that the task given is implemented and maintained. I conduct all my dealings with integrity and instill this discipline throughout. I am approachable which helps in having a long lasting customer relationship. My leadership style is empathetic by nature and I always maintain a professional, kind but firm attitude. This results in building a strong and loyal team around me which ultimately drives the business goals and objectives.

EDUCATION

School attended: Sgweje High School

Grade completed: Grade 12

Year obtained : 2003

Subjects: English, Zulu

Biology Afrikaans

History & Geography

NQF Level 3 & 4: Communication in English

TERTIARY EDUCATION

Institution: Quest Computer College

Qualification: Data Capturing

Subjects passed: Windows & Navigation

Keyboard & Typing

Capturing in Ms Word & Ms Excel

KEY COMPETENCIES

Good writing and communication skills, able to analyze, formulate and present information.

Experienced in reception and telesales.

Well organized with good time management skills

Able to multitask and priorities

Problem solver who enjoys being challenged and always willing to learn new skills

Uses initiative and work well without supervision and able to lead and motivate a group

WORK

Current employment : Toy Kingdom

Position: Team Leader

Duties: Banking, Filing, Stock taking

Answering calls, taking messages

& Emailing

Duration: 21 Sep 2015 to date

REFERENCES

Contact person: Maria

Position: MV Gwala Association (Manager)

Contact number: 011-***-****

Contact person: Nelopha Hoosen

Position: Toy Kingdom (Manager)

Contact number: 061-***-****

OBJECTIVES

I have an enthusiastic attitude to work. Throughout my past work experiences I have built a reputation based on honesty, reliability and efficiency. I always aspire to serve improvement, both personal and professional. I am driven by challenge and pressure. I therefore believe I will be a valuable asset to your company.



Contact this candidate