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Customer Service Representative / Warehouse Management/ Forklift Opera

Location:
Jonesboro, GA
Salary:
15.00hr
Posted:
March 23, 2017

Contact this candidate

Resume:

Brandon Dawson

Tuscaloosa, AL

aczf1z@r.postjobfree.com

Tel: 205-***-****

Summary of Experience

• 11 plus years Supervising in Logistics / Warehouse experience

• 8 years Customer Service experience

• Authorized to work in the US for any employer

• Comfortable working strenuous work schedules; worked twelve hour shifts for more than seven years

WORK EXPERIENCE

Forklift Operator / Team Leader / Receiver

BLG / Schnellecke Logistics - Tuscaloosa, AL

2013 - Present

Responsibilities

• Serves as Secondary Group Leader in the absence of the Group Leader

• Maintaining a safe productive work environment.

• Managing a large group of team members to achieve a goal of 5200 rans in a 12hr shift, with no losses of inventory.

• Completing all required paperwork on a daily basis; such as team attendance, forklift inspection forms, and receiving exception forms.

• Disciplining, training, and mentoring seven team members to ensure they comply with company policies and work instructions.

• Working one on one with the customer (Mercedes-Benz) to reach their goal set out of manufacturing vehicles.

• Robbing trailers for parts that are required to keep the assembly line running

Accomplishments

• Three years of dedicated service as Receiving

• Appointed by peers as Subject Matter Expert for Receiving Department

Skills Used

• Level 3 forklift driver which is the highest level in the facility.

• Completed several Leadership Development training classes.

• SAP certified; Operated system more than seven hours during the average

Forklift Operator / Team Leader

Averitt Express - Vance, AL

2006 - 2013

Responsibilities

• Responsible for maintaining a safe and productive work environment to the highest standards of Mercedes-

Benz.

• Constantly worked in the Shipping / Receiving Department, to complete the assigned tasks we received on a daily basis.

• Responsible as a Team Leader, for motivating receiving team to complete physical demanding tasks while following all OSHA standards.

• Keeping critical information confidential pertinent official plant business; Such as leading meetings and disseminating shift changing information.

Accomplishments

• 11 years of dedicated service in which I've become a well-respected vital part of management.

• Steadily involved in all Leadership and Team Leader training.

Skills Used

SAP certified / Forklift certified. / Tugger certified

Customer Service Representative

Food World - Tuscaloosa, Al

May 1999 - February 2006

Responsibilities

• Responsible for all cash deposits of register tills by close of shift.

• Checks and balances registers throughout the work day.

• Managing all cashiers and baggers throughout the work day.

• Accomplishing all task set out by upper management.

• Providing a structural and functioning work environment for not only the employees, but the customers

as well .

• Responsible for ensuring a 6S work standard in completed.

• Continuously monitoring inventory; supervised loss prevention team, and held accountable for monetary assets.

Accomplishments

• Seven years of dedicated service, in which I worked from bagger to customer service representative.

Skills Used

• Certain computer skills were needed such as creating and maintaining spreadsheets, making bank deposits.

• I'm also trained on how to use various RF scanners.

EDUCATION

Marketing

University of Alabama - Tuscaloosa, AL

2004 - 2005

Marketing

Shelton State Community College - Tuscaloosa, AL

2001 - 2004

SKILLS

• Forklift Operator certified, and worked extensively with SAP warehouse management systems.



Contact this candidate