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Customer Service Medical

Bensenville, Illinois, United States
March 21, 2017

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Jessica Goheen

*** ****** **. **** ** The Hills, Il, 60156 Phone: 847-***-**** Email: G Objective:

Seeking an opportunity in the work field where I can utilize my strong communication & interpersonal skills, to ensure customer satisfaction and my employer’s success. Education:

First Institute Training & Management September 2011-November 2011 Medical Office Assistant certificate

● Medical Terminology

● MediSoft management with EHR

● ICD 9/CPT Coding

● Insurance Verification

● HIPAA regulations

● H CFA/CMS 1500 Prep

●Medical Billing/Information Coding

●Medical Ethics/Law

● Appointment Scheduling

Fenton High School, Bensenville, IL

High School Diploma August 2007- May 2011

Work Experience:

Dental Assistant E lmhurst, IL November 2013- April 2014

● Take x-ray as well as seat patients.

● Communicate with patients about daily dental hygiene

● Assist doctor in procedures.

● Sterilize instruments using autoclave and set up trays.

● Take impressions on patients.

● Handle shipments and inventory.

● Turnover rooms as quickly as possible so next patient can be seated. Vacation Bible School Counselor L ake in the Hills, IL July 2011

● Confer with parents and staff to

discuss educational activities and policies.

● Evaluate and grade students’ class work, assignments, and papers.

● Plan and revise curricula, course content,

course materials and methods of instruction.

● Select and obtain materials and supplies such as markers or crayons. Pet Supplies Plus Lead Livestock Coordinator L ake in the Hills, IL April 2015- October 2015

● Cleaning livestock cages.

● Setting up terrariums.

● Feeding livestock.

● Stocking shelves with product.

● Animal nutrition.

● Stocking livestock.

● Cashier, Customer service.

● Deceased livestock count.


● Internet, E-mail skills.

● MediSoft practice management with EHR.

● Mavis Beacon typing (175 KMP/45 WPM)

● Phone, copy and fax machines.

● Box cutting, heavy lifting.

● Stocking freight.

● Cashier and customer service.

● American Sign Language.

Self-Description: A fun positive attitude with a knack for inspiring others.

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