SIMON TAT-MING CHAN

**** *. ******** ***, ** Habra, 90631 Cellular Phone: 714-***-****

Linkedin ID: https://www.linkedin.com/in/simon-chan-3340a22 Email: aczetc@r.postjobfree.com QUALIFICATIONS

Certified PMP and CSM with proven successful records of project & product management, Process Reengineering, software development and large-scale system architecture.

Proficient with Systems Development Life Cycle (SDLC), Capability Maturity Model (CMM), Agile Development Process (XP & FDD), SCRUM, and DMAIC process.

Excellent team building, staff mentoring and large team management experience (up to 35 members) to meet IT governance. Rebuild development team and save the budget of half million. Off shore team and vendor management experience for locations at India, China, Hong Kong and Philippines.

Strong Web and infrastructure knowledge and experience. Conduct the datacenter, disaster recovery center, database and email server migration/upgrade for multiple organizations.

Over twenty years of hands-on experience of firmware, system and Web application development. In- depth experience in OOA, OOD and OOP methodologies for software development. Adept in Enterprise Application Integration and SaaS software development for eCommerce, Enterprise Information Portal and CRM using J2EE and .Net technology.

In depth experience in BPO, SaaS, eCommerce, Network Marketing, Auto Parts Industries, Data Center/Server Migration

Award Winnings

- Web Commander - Editor Choice Award, Java Developer Journal 1997

- Anonymous Cookie – Finalist of Discover Magazine Award for Technology Innovation 1998 EXPERIENCE

Transamerican Auto Parts, LLC

Technical Project/Web Development Manager 10/2012 – 10/2016

Managed 12 onshore resources and 6 offshore resources in India. Successfully convert the development team from reactive operation focus to a planned development focus team. It saved the operation cost

$200K annually.

Stabilized and enhanced the performance of company flag ship websites, 4wheelparts and 4WD. Convert multiple unstable discrete websites to a framework oriented system that unify all eCommerce web sites. Transform unpredictable performance websites to a predictable and proactive system that serves millions session per month.

Act as Enterprise Architect to establish and maintain roadmap for Web technology. Share roadmap and held JAD/demo sessions with cross functional team for business requirements and priority.

Participating in design/code review, issues troubleshooting and server management.

Defining code standard, release process and team training program. Assisting team to use design pattern for UML and Technical Design Document.

Analyzing data for improving BI Report, data architecture and import process.

Assist migrating current B2C websites from .Net Platform to Oracle ATG Web Commerce Platform.

Instrumentals in SCRUM and project management process and coaching the team to be SCRUM ready. Act as technical project manager and SCRUM Master for various web application projects. Provide project progress and risk assessment report to Sr. Management Team.

Setup Disaster Recovery Center. Document and smoke test Disaster Recovery Plan.

Responsible for resource planning, hiring, performance appraisal and department budget Projects were built with Microsoft .Net 4.5, MVC 4, C#, Web service, SQL Server 2008 R2, Visual Studio, TFS, web services, Java, JavaScript, FogBugz/Trello, Jira, Oracle EBS/ATG, Microsoft Project, PowerPoint, Visio, MS Office and Google Applications.

Consulting

Technical Project/Web Development Manager 5/2012 – 10/2012

Architect an android mobile application and SAAS web site for food delivery service for multiple restaurants.

The Mobile app provides GPS position. check delivery order request, commit delivery service and provide delivery status

Web site provides client interface for food order, payment process, delivery status and order check.

Management interface includes restaurant menu management, restaurant order and payment, food delivery dispatcher management food delivery service management and restaurant report. Sunrider International

Web Development Manager 10/2010 – 5/2012

Responsible for the company’s web applications and infrastructure projects for global locations

Create project charter and develop project plan that identify key issues, approaches and performance metrics for a next generation eCommerce PCI compliance system on Oracle iStore/EBS 12.1.3

Prepare business requirement document, technical design document and project plan for project team. Present project status reports, meeting minutes and manage project stakeholders’ expectations

Apply Feature Driven Development (FDD) and SCRUM agile process to implement the solutions.

Hold JAD and demo sessions with international stakeholders for business requirements

Work as project manager to establish a lightweight Project Management Office and Portfolio for the company.

Responsible for product road map, code review, resource planning, hiring and performance appraisal. Projects were built with Microsoft .Net 3.5, C#, Web service, mojoPortal 2.3.4, SQL Server 2008, Visual Studio 2008, iStore/EBS 12.1.3, ADF framework, Java, XHTML, JavaScript, JDeveloper, Oracle 11gR2, Redmine, Bugzilla, Jira, MS Project, PowerPoint, Visio, SharePoint, MS Office and Google Applications. Bank of America

Sr. Technical Project Manager, CDO&MBS Division 1/2008 – 4/2010

Plan, direct and co-ordinate activities of multiples projects for data center migration; 2 million dollar budget with 15 project staff. The project has a smooth deployment on schedule within budget

Analyze and remediate the applications for portability, scalability and compliance with the bank’s standard and security policy.

Manage and co-ordinate cross functional efforts and act as liaison between local teams, enterprise IT teams and business users from US and Europe offices. Communicate and present reports/meeting minutes on project progress and deliverables to project stakeholders

Monitor and control risk, change request, project progress, quality control and deliverables

Use data center life cycle methodology to design a high availability data center/DR center with adaptive and future growth capacity

Prepare Business Risk Analysis (BRA) report and Business Impact Analysis (BIA) report

File Business Continuity Plan, Disaster Recovery Plan and related documents in LDPRS. Test, verify and train DR activities according to DR plan. Execute DR plan rehearsal quarterly Projects were built with MS .Net 3.5, C#, Web service, SQL Server 2005, Crystal Report, RepliWeb, LDAP, Clarity, MS Project, Mantis Bug Tracker, PowerPoint, Visio, MS Office, btConverge and LDRPS. Alorica Inc.

Director of Engineering 9/2005 – 10/2007

Responsible for management of all phases of client service projects in areas of information technology with a team comprise of resource from local, remote and off sourcing team.

Defined and document Technical Design Document (TDD) for development team

Developed master project plan and subproject plans that identifying key dates and resource requirements for the following web application projects; Warehouse Management System (WMS) for HP monitor and Vizio TV, Customer Service & Support System (CSS) for Gateway; and Costco Concierge Service

Adopt Extreme Programming development process to provide time critical WMS

Initiate and implement PMO and SDLC methodology for the organization; use Extreme Programming for Agile development process

Leverage MPLS to build a cost effective and efficient VoIP and data center private cloud as part of the business continuity plan, for the call centers and warehouses. It replaces mesh topology with star topology which saved deployment time and ten thousands of operation cost

Conduct telephony and data center migration of acquired business firms

Re-engineering development and operation process for SOX 404 auditing

Responsible for product roadmap, release schedule, engineering process, code review, hiring, performance appraisal and department budget

Projects were built using MS .Net 2.0, C#, JavaScript, Web service, BizTalk Server, SQL Server 2005, report service integrated with SAP & Oracle Financial, Mantis Bug Tracker, MS Project, PowerPoint, Visio and MS Office,

Tornado Development (El Segundo, California)

Technical Director 3/2000 – 10/2004

Lead an off-sourcing team in India to provide unified messaging integration solutions and SaaS for telecommunication companies, including Telekom Malaysia, Motorola and China Unicom.

Responsible for preparing RFP response, SOW, SPMP, Software Project Management Plan (SPMP), Software Requirement Specification (SRS), Project Schedule and quality control management plan

Define project scope, objectives, staffing, resources and deliverables

Maintain communication with project stakeholders and manage expectations

Apply System Design Life Cycle (SDLC) methodology for solution implementation.

Responsible for technology leadership, strategic vision, code review, and employee training to empower the team for future growth.

Projects were built using Sun Solaris 2.8, Apache, Tomcat 3.1, J2EE 1.3, Forte4Java, JBuilder, PHP, Oracle 8i, JavaScript, WML/WAP, VXML/VoIP, DCOM, XML/DOM, Visual Studio 6.0 and Rational Rose. Choice Point Inc. (Santa Ana, California)

Web Development Manager 1998-2000

Responsible, as chief Web architect and project manager, to using MVC 2.0 with user profile to re- engineer business process for the next generation Web applications and infrastructure for SaaS.

Architect an N-tier distributed web framework for SAAS site to deliver business-critical OLAP report from an 8 Terabyte data warehouse to clients. Improve GUI interaction, reduce web document footprint, increase Internet throughput and shorten the web application development time.

Manage multiple projects and define the infrastructure to customize applications and services for customers. Apply System Design Life Cycle (SDLC) methodology for project management.

Responsible for technical design documents, project plan, resource estimation and allocation, risk assessment, project status report and coordinating cross-functional teams.

Responsible for resource planning, department budget and variance reports. Projects were built using Sun Solaris 2.7, Window NT, Informix, DHTML, JDK 1.17, JavaScript, JMAPI 1.0, Servlet 2.0, JRun, Netscape Enterprise Suite 3.5, CyberCash and Rational Rose 2000. Luckman Interactive, Inc. (Los Angeles, California) Director of Engineering 1994 – 1998

Responsible for defining product requirements, project management and software development on Microsoft Window Platform.

Publish Product Requirement Document (PRD) for various projects; Web file management application,

“Web Sweep”, Web server application “Web Commander”, a web page publishing tool suite “Web Studio”, a web page editor “Web Edit” and Anonymous Cookie which was finalist in the 1998 Discover Magazine Awards for Technological Innovation.

Build the engineering department from scratch. Responsible for hiring, resource planning and department budget.

Projects were built using C++/MFC5.0, ODBC 2.0, JDK 1.16, HTML, ISAPI and ISAPI Filtering EDUCATION & CERTIFICATES

B.S., Computer Science and Engineering, University of California, Los Angeles PMI certified PMP (ID 1352579 )

Certified SCRUM Master (ID 196489)

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