Resume of Wayne Wright

Education:

Master of Arts, Webster University (Supply Chain Management)

Webster Groves, MO

Bachelor of Arts, Columbia College (Business)

Columbia, Mo

Skills:

Experienced Quality Manager with more than 15 years’ experience in Quality & Production Operations with the following: FMEA, Control Plans with knowledge of APQP and PPAP, Conducting Internal Audits

Working knowledge SPC, 5 (s), Expertise in Root Cause Analysis, Kaizen, Quick Change over, TQM, Six Sigma, Calibration, Lean

Knowledge & experience in ISO 9001-2015, ISO 14001, TS 16949, GMP, OSHA 18000, Internal Auditor, Safety, Hazardous Material Auditor and Trainer

Proven administrative skills and fluent verbal &written communication

Excellent interpersonal skill, leadership, time management, high energy and team building

Certificates of Training

FMEA Value Stream Mapping Statistical Process Control

PPAP Six Sigma Green Belt Supply Quality Control

Controls Plans Process Base Management ISO 9001-2015/14000 Internal Auditor

Lean Manufacturing Project Management

Accomplishments

ISO 9001-2008, ISO 14001, TS 16949 and OSHA 18000 implementation for 5 facilities

Trained twelve (12) internal quality auditors to ISO 9001 Standard

Launched 14 new programs warehouses and deconsolidation centers utilizing APQP methodology i.e. (FMEAs, Control Plans, PPAP procedures)

Additional

Senior Member of American Society for Quality

Adjunct Professor for 7 years at Madonna University for both the undergraduate and graduate programs in Business, Management, Marketing, Supply Chain Management and Total quality

Professional Experience:

Independent Quality Consultant

Jan 2016 – Present

Lovejoy, GA

Responsible for developing and implementing a common Quality Management System for small to medium size business using ISO 9001 and TS 16949.

Provide coaching and training on QMS systems with such tools as Customer Specific Requirement, Document control, Corrective and preventive actions.

Advise organization and direct various level of the organization to understand Customer Specific requirements.

Develop, evaluate, select, implement and maintain a common document control system.

Participate in and conduct internal audits (system and process) throughout the organization.

Develop and track reporting methods for external and internal audit activities.

Senior Quality Assurance & Logistics Manager

Mar 2012 -Dec 2015

BLG Logistics Inc.

Oversee Quality Assurance & Quality Control inspection department. Responsible for all Customer Quality concerns; interact with customer manufacturing facilities; suppliers and internal department to solve issues. Knowledge of APQP, TQM, Lean manufacturing. Used Value processing mapping to eliminate waste and cross departmental duplication.

Determine the organization quality goals and objective.

Established quality planning processes for the startup of 3 overseas programs launches for Mercedes Benz for international parts exports and distribution of automotive parts.

Implement and maintain ISO Certification, conduct internal audits of organizational and Vendor processes.

Work with senior management within the organization in the application of business ethics, internal operations, acquisition and strategies that support business objectives that improved customer satisfaction, which helped improved organizational profits.

Assist plant team in setting and maintaining quality and logistics objectives and assures plant quality objectives are being met.

Identify appropriate tasks and schedules required training to accomplish goals and continuous improvement in the receiving, shipping and plant inventory processes.

Perform advanced quality system responsibilities in accordance with product control manual.

Assist in organizing and understanding customer satisfaction based upon product and service performance requirements.

Effectively communicate customer’s issues and perspectives to all plant personnel, including floor level, on a routine and timely basis.

Works directly with all departments in quality issues in preventative and corrective actions.

Facilitate problem solving activity through TQM, team building and quality systems tools and methods.

Work with the line and process supervisors in identifying negative logistics and repetitive inventory defects.

Develop employee training modules for receiving, handling, storage, production and inventory cycle counting

Independent Quality Consultant

Jan 2010-Mar 2012

Lovejoy, GA

Providing expertise in quality assurance to small and medium size companies. Areas of expertise lean manufacturing, continuous improvement, FMEA, APQP, Kaizen, 5S, Problem Solving, Internal Audits, Establishing and maintaining internal Key Performance Indicators(KPIs), Poke-Yoke, Value Stream Mapping, Job Element Sheets, Vendor External Audits, addressing customer’s complaints using 8Ds and 5 Whys, Receiving and Shipping processes, and ISO Certification along with Quality Manual Procedure Development.

Designed and implemented continuous process improvement systems, individual/functional performance management systems, vendor relationship management and knowledge management facilitation.

Assessed organizational development status, developed company Quality Policy and Quality Plan, and organized the Change Management Team which significantly improved communications and teamwork.

Analyzed requirements for new systems implementation and established business/systems process teams which ensured rapport and understanding of requirements and risks in each area.

Reduced scope changes and training requirements by 50%.

Created a foundation for Change Management by establishing baseline procedure documentation consistent with ISO 9000 standards, and process ownership and control within business activities.

Developed documentation requirements for vendors and process performance review programs for operational managers and supervisors. Vendor support was responsive and costs were reduced 5%.

Initiated and facilitated Process Action Teams for critical business activities to analyzed problem areas, recommended solutions, executed them, and evaluated their effectiveness and the teams’ performance.

Quality Manager (contract 6 mos.)

Poly Cycle Solutions

Establish/and organized effective Document Control System.

Documents included bottle and customer specification/inspection data, audits. Managed QC Laboratory and QC related areas to ensure on-going Improvements of ultra clean plant storage.

Controlled customer documents (Certificates of conformance and certificate analysis). Developed and lead Safety program.

Maintained and sustained audit/inspection level to SQF, GMP and company Standards.

Corporate Quality Operations Manager

Jan 2008-Dec 2009

James Group International

Coordinated management review meeting between senior executive management using the quality operating systems as a baseline for improvement.

Champion/facilitate internal and external concern resolution of customer concerns.

Launched new programs utilizing APQP methodology i.e. (FMEAs, Control Plans, and Checklists) Scheduled and conducted internal audits, follow-up of onsite corrective and preventive actions.

Champion the Lean Manufacturing culture throughout the organization along with conducting Kaizen events. Organizational trainer for supervisors and team leader’s development of Lean manufacturing, Value Stream Mapping and Quality Operating Processes.

Develop processes which are well documented by procedures and individual work instructions.

Develop and maintain key quality metrics driving continuous improvement for external and internal customers.

Led Quality functions, assisted senior management in launching a new export parts facility. Train personnel in handling and shipping Hazardous Material.

Implemented and managed organization layered audit program along with Coordinated internal and external corrective actions through Global 8D, 5Whys

Supervised work of 7 logistics specialist and hot part department.

Implemented organization layered audit program.

Addressed internal and external concerns utilizing Global 8Ds, 5 Whys and A3 panels.

Established Vendor audit process to ensure suppliers were conformant to contract specification.

Senior Quality Assurance Manager

May 1998 – Dec 2007

James Group International & Renaissance Global Logistics

Executed Advance Product Quality Planning (APQP), development and implementation of methods and program to ensure that, company products meet specification and standard.

Provided tools, equipment and documents capable of measuring product quality.

Initiated FMEA, Product Quality Control Plans, Inspections, Testing & Measurement Method, Job and Inspection instruction

Created, deployed and maintain quality policies and procedures, Developed and implement measurement technique.

Wrote Job/work instructions, inspection / containment instructions, pack instructions, Quality alerts.

Conducted root cause analysis, 5 why analysis, mistake proofing, & corrective action, document special characteristics.

Development of the quality organization toward a six-sigma problem solving approach.

Handle customer quality issues utilizing MRB and 8D’s.

Maintain paperwork on quality issues and assure closure of open issues.

Managed and maintain ISO/TS system as well as support and prepare semiannual maintenance audits.

Define and implement “customer indicators” to monitor the satisfaction level of customers.

Implement and upkeep of the calibration system, Managed internal audits and auditors.

Phone: 770-***-****

Email: aczen1@r.postjobfree.com

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