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Customer Service Administrative Assistant

Location:
Richmond, VA
Posted:
March 20, 2017

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Resume:

Shanta Nicole Jones

*** * ***** ******

Richmond, va 23223

aczebv@r.postjobfree.com

804-***-****

Education:

Liberty university 09/2015 to present

Preschool teacher

Ultimate Medical Academy 03/2015 – 07/2015

Medical Administrative Assistant

Julia Richmond High School 1994

HSD

Objective: To secure an at home assistance position

Work Experience:

Volunteered 2006 to present

Worked with an autistic young man, assist as needed, visits with him to therapy, give him medicine as needed, introduce interventions, assist with response to behaviors, and inform therapist of his needs.

Contact point/Customer service 08/15/2105-01/05/2016

Cancellation customers’ accounts, interact with customers, assist were needed with customers’ needs, answer calls, directed customers to services that are needed.

Moneybee/ Customer service 06/25/15-present

Assist customers with loans, assist with customers’ needs, direct customers with obtaining loans, directed customers to services which assist in getting loans.

IPS at Home Remote/Customer Service 07/2014 - 12/2014

Generated leads for Insurance Agents, assisted customers were needed, interact with customers.

Greyhound Kitchen Manager 12/2006 - 07/2011

Responsible for the ordering of inventory, supervised 12 Associates, supervised food preparation, trained associates, hired new associates, managed the kitchen.

Dixie Staffing

10/1999 to 09/2006

clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms

organize work schedule from the room status list, arrivals and departures

distribute linen, towels and room supplies using wheeled carts or by hand

restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar

replace dirty linens with clean items

inspect and turn mattresses regularly

store all dirty laundry



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