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Customer Service Nurse

Location:
Cagayan de Oro, Northern Mindanao, 9000, Philippines
Posted:
March 19, 2017

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Resume:

Personal Identification

Name: Shiela Marie Palude Nacasabog, RN

Age: 27 years old

Gender: Female

Birthday: October 8, 1989

Home Address: Fortich Street, Central Poblacion Kalilangan Bukidnon, Philippines

Postal Code: 8718

E-mail. Address: aczdnn@r.postjobfree.com

Primary Phone Number: 093********

Personal Statement

A team player with excellent communication skills, an experienced and a focused professional who is committed to safeguarding the medical needs, comfort and emotional well being of patients.

As a driven individual who wants to progress I am now looking for a nursing position with reputable, exciting and modern healthcare provider.

Job Summary

Provides direct quality nursing care in accordance with physicians' orders. Responsible for the provision of treatment to patients, facilitate schedule of laboratory studies, assistance during diagnostic procedure, administration of medication and injections, health education, documentation of data, follow up and coordination of care planning to other departments.

Experience History

Job title: Junior Special Unit Staff Nurse (Operating Room/ Delivery Room)

Date: July 1, 2015 to October 6, 2016

Institution: Saint Elizabeth Hospital, Incorporated

Address: National Highway, General Santos City, Philippines

Specific Duties and Responsibilities

● Conducts pre- and post-operative education.

● Serves as the communication liaison to family and members of the operating team.

● Takes and monitors patients’ vital signs.

● Ensures that operating on correct patient and the correct procedure is being performed.

● Responds to life-saving situations based upon nursing standards and protocol.

● Records all care information concisely, accurately and completely, in a timely manner, in the appropriate format and on the appropriate forms.

● Prepares operating room for patient/procedure.

During the surgical procedure:

Circulating Nurse, with the following additional duties:

-Assists in positioning, responding to comfort/safety of patient.

-Assist the anesthesiologist as necessary.

-Provides for accurate care and handling of specimens.

-Observes and enforces strict standards of asepsis.

-Observes, checks and monitors all equipment used during surgery to confirm they are running smoothly.

-Handles patient documentation.

-Inventories all items both pre- and post-surgery.

Scrub Nurse, with the following additional duties:

-Selects and handles instruments and supplies used for the operation, passing them to surgeon.

-Inventories all items both pre- and post-surgery.

-Delivers direct surgical care by assisting physicians.

-Helps control bleeding.

-Ensures completeness of counting sponges, instruments and needles used in surgery.

-Do the after care and securing all instruments/materials after surgery.

-Performs post operative care to the patient.

Job title: Staff Nurse (Medical, Surgical, Pediatric, Obstetric and Gynecologic ward)

Date: May 22, 2014 to June 30, 2015

Institution: Saint Elizabeth Hospital, Incorporated

Address: National Highway, General Santos, Philippines

Specific Duties and Responsibilities

● Gives direct nursing care with ease and confidence warranting 100% compliance to standard set.

● Plans, render and evaluates nursing care ensuring 100% compliance to standards in nursing process.

● Perform bedside nursing procedure.

● Assists patients in moving, ambulating, lifting and transporting maintaining proper body alignment of patient utilizing good body mechanics and safety.

● Administers medication and observes patient reaction ensuring the medication administration standards.

● Makes referral to doctors when necessary .

● Does documentation in the patients' medical chart and other related records.

● Carries out doctor's orders and gives home instruction to patient and to significant other.

● Performs other duties as delegated by the superiors.

Job Title: Staff Nurse

Date: November 2011- December 2012

Institution: Northern Mindanao Medical Center

Address: Cagayan de Oro City, Philippines

Specific Duties and Responsibilities

● Gives direct nursing care with ease and confidence warranting 100% compliance to standard set.

● Plans, render and evaluates nursing care ensuring 100% compliance to standards in nursing process.

● Perform bedside nursing procedure.

● Assists patients in moving, ambulating, lifting and transporting maintaining proper body alignment of patient utilizing good body mechanics and safety.

● Administers medication and observes patient reaction ensuring the medication administration standards.

● Makes referral to doctors when necessary .

● Does documentation in the patients' medical chart and other related records.

● Carries out doctor's orders and gives home instruction to patient and to significant other.

● Performs other duties as delegated by the superiors.

Trainings and Seminars (With Certification Recognized by the American Safety and Health Institute)

Advanced Cardiac Life Support- December 12-13, 2016

Basic Life Support- December 12-13, 2016

Basic Cardiac Rhythm Recognition( ECG Reading)- December 12-13, 2016

Endotracheal Intubation- December 12-13, 2016

Electrical Therapy and AED Operation- December 12-13, 2016

Advance Airway Management- December 12-13, 2016

Emergency Oxygen Administration- December 12-13, 2016

Emergency Cardiovascular Medications- December 12-13, 2016

Total Quality Management: Quality Revolution- September 9-11, 2015

Surgical Operation Assisted (Major and Minor Operation)

1.Cesarean Section

2.Open Cholecystectomy

3.Laparoscopic Cholecystectomy

4.Appendectomy

5.Total Abdominal Hysterectomy Bilateral Salpingo-oophorectomy

6.Total Abdominal Hysterectomy

7.Open Reduction and Internal Fixation

8.Craniectomy

9.Craniotomy

10. Exploratory Laparotomy

11. Nephrectomy

12. Cystoscopy

13. Ureterolithotripsy

14. Insertion of Urethral Stent

15. Herniorrhaphy

16. Chest Tube Thoracostomy

17. Excision Biopsy

18. Removal of Implants

19. Cheiloplasty

20. Palatoplasty

21. Endoscopic Surgery

22. Closed Reduction Internal Fixation

23. Gastroscopy

24. Colonoscopy

25. Arteriovenous Fistula Creation

26. Internal Jugular Catheter Insertion

27. Normal Spontaneous Vaginal Delivery

28. Dilation and Curettage

29. Vaginoplasty

30. Thyroidectomy

31. Repair of Vaginal Laceration

32. Debridement

33. Suturing

34. Circumcision

35. Cystoscopy with Retrograde Pyelogram

36. Modified Radical Mastectomy

Personal Characteristics

● Self-motivated with good moral character.

● Customer service skills.

● Ability to maintain confidentiality.

● Ability to instruct/teach/tutor.

● Gives information, emotional support and reassurance to patients and relatives.

● Ability to receive telephone inquiries in a tactful, helpful manner.

● Ability to respond to emergency situations and unpleasant elements.

● Able to work as part of a team with other healthcare professionals.

Educational Attainment

College Level

School: Capitol University

Year: 2006-2010

Address: Cagayan de Oro City

Course: Bachelor of Science in Nursing ( Level III Accredited by Commission on Higher Education)

Secondary Level

School: Kalilangan National High School

Year: 2002-2006

Address: Kalilangan Bukidnon, Philippines

Primary Level

School: Kalilangan Central Elementary School

Year: 1996-2002

Address: Kalilangan Bukidnon, Philippines

References

Earl Vincent Perandos, RN, MAN

Operating Room Nurse Supervisor

Saint Elizabeth Hospital, Incorporated

Dominic Cabarubias, RN

Operating Room Head Nurse

Saint Elizabeth Hospital, Incorporated

Claire Mae Dema-ala, RN

Unit Assistant Head Nurse

Saint Elizabeth Hospital, Inc.



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