Cheryl Mayberry **** Santiago Ave

aczcj9@r.postjobfree.com Fort Myers Shores, FL. 33905

817-***-****

EXPERIENCE 5/2004-1/20/2017 laid off Volt Aerospace/Technical FTW, TX Payroll Admin/ Administrative Assistant/ Employee Relations As Payroll Support Administrator/Employee Relations, I spend the majority of my day with the employees, handling questions pertaining to their pay, benefits and other personal issues involving their welfare. I process time cards, time card issues, vacation and holiday pay, expense accounts and bonuses for 1053 employees working at customer sites around the USA, and a broad knowledge of the different State wage laws. I managed the on-board processes for their new positions and kept close contact when they need direction or help with Volt or customer processes. This includes new hire paperwork, orientations, background investigations and drug test processes as well as the weekly payroll, verification, and benefits allocated to employee’s current positions. I facilitated a good rapport with customers, inter-company departments, managers and contingent employees to meet their needs quickly, problem solve and troubleshooting the issues and getting it resolved.

I supported four Recruiting managers, two Directors, a Branch Development Manager, and fifteen recruiters in processing daily workloads. This included updating pay changes and corrections, bonuses and vacation or Holiday pay. I handled all workman compensation claims and filings and OSHA regulation with in the office. I manage employee files, updates of new documentation and retention of files and old forms. I ordered all office supplies and the office equipment, as well as maintenance. 7/2003-5/2004 OfficeTeam FT.Worth, TX.

Temporary positions as receptionist, clerical and customer service. 10/2002- 07/2003 American Heart Association FTW, TX Administrative Assistant

Support three corporate marketing directors, set up meetings, manage calendar, problem solve for Kintera (AHA software program), develop website for heart walk event, send out memos, letters, create spreadsheets, reports and charts, organize mail outs, team packets and supplies for trainings, screen and answer calls, set up & manage website, open and distribute mail, relief front desk receptionist, and keep inventory of department supplies.

11/2001-10/2002 Unemployed FTW,TX

Childcare for my 5 grandchildren while my daughters were working. 2/2000-11/2001 Robert Half International FTW, TX

Lead Administrative Assistant

Sales support for four sales associates, branch manager and two division directors. Update daily and weekly reports while maintaining daily number tracking for sales staff. Greet all candidates, schedule all appointments and interviews, and set up skill testing and application process. Answer and direct all incoming phone calls, distribute mail and correspondence. Responsible for overseeing expense accounts and time cards submitted correctly and in timely manner. Order all office supplies and maintain office equipment and phones. Process new hire and termination information on internal employees with the ability to maintain confidentiality and flow with routine changes as needed. EDUCATION Oscoda Area High School College Prep Graduated 1968 Oscoda, MI SKILLS Windows 10, MS Word, MS Excel, MS Office 2010, MS Outlook SALARY $30,000 (negotiable)