SUMMARY:
Active results oriented Executive with proven achievements in process engineering, systems development, and business and technology implementations in diversified industries including Finance, Banking, Hospitality, and Telecommunications focusing on financial or business efficiencies. Leadership experience includes change management, organizational development, and customer/vendor relationship management. Financial background includes accounting management and audit. Exceptional work ethic, effectively managed multiple projects and incorporated best practices in such areas as Risk Management, Testing, Communication, and Benefit Realization from various functional areas.
Key Accomplishments:
Managed the$3.5MM implementation of PowerPlan, Power Tax, and Tax Repairs, a suite of products that will enable CPC to take advantage of changes in their tax approach for a substantial tax saving
Took over the development and successfully implemented a $10 million security project which included 13 interfaces with a 100+ person matrix team.
Managed deposit fraud detection implementation with a 60 person matrix team with 12+ interfaces targeting over a $300k monthly save.
Oversaw a print program targeting a $900K savings in print cost
Improved financial transparency between the IT and Real Estate organizations which resulted in over $200K savings in IT costs for the 1st year and $11 million projected savings over 3 years
Implemented EPMO procedures to review projects for cross functional impact in order to maximize project deliverables while keeping costs down
Lowered head count 20% by re-engineering lease contract process and developing the lease application to support the process
Established cross function team to review IT project requests against established company goals and objectives as well as defining business benefits and realization factors to support the project’s business case
Incorporated above and below the line budget reviews for IT projects
Ensured that cross functional business users were an integral part of projects through such activities as participation in team status meetings and working sessions with the technical team
Implemented test metrics to keep test cycles on track and evaluate vendor quality
Expertise: Program/Project Management, PMO Implementation, Software Development Life Cycle, Cross-Functional Matrix, Risk and Issue Management, Process Re-engineering, Quality Assurance, Change Management, Team Leadership
EXPERIENCE:
5/2015 – 2/2017
Beacon Hill Staffing Group - provides direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500
Colonial Pipeline, Alpharetta, GA – transports refined petroleum products through a pipeline system consists of more than 5,500 miles of underground pipe and above ground storage tanks and pump stations.
Program Manager – Access Control and Camera Program
Revised financial controls to track individual site implementations to improve budget controls of the 16MM program
Established standard processes which resulted in the timely completion of the individual projects
Project Manager – PowerPlan Suite Implementation
Managed the implementation of PowerPlan, which included a conversion from Oracles fixed asset application and Tax Repairs as well as an upgrade to Power Tax.
Refocused the on-going project to implement the Primavera application with interfaces into various financial systems with emphasis on testing the deliverables and obtaining user acceptance
8/2013 – 4/2015
Pyramid Consulting – is a custom software solutions and consulting services organization.
YP, Tucker, GA - is North America's largest local search, media and advertising company.
Portfolio Manager
Directed the conversion of 8 scopes of work to a new print vendor resulting in a projected $900K savings
Implemented EPMO process to review all project requests in order to identify cross functional impact
Introduced above and below the budget line reporting to allow for shifting of project priorities to adjust for financial spend of projects in flight
Provided project oversight for implementation of DCR - Vendor Management Application (Smart Track)
Coached PM’s on effective communication and status reporting
Instructed PM on creating test metrics that provided meaningful insight on progress
5/2011 – 8/2013
SunTrust Bank, Atlanta, GA - is one of the nation's leading financial services holding companies.
Senior Project Manager, Assistant Vice President
Continued the development and implementation of Wire and ACH fraud detection enterprise application
oRe-vamped deployment to accommodate resource constraints
oEstablished validation environments to test detection changes
Managed deposit fraud detection implementation with a 60 person matrix team with 12+ interfaces targeting over a $300k monthly save.
Coached business teams on building business cases that included benefits and measurable success factors
Conducted on-going risk reviews to facilitate risk management by the team
Executed communication plan with appropriate levels of information based on audience e.g. steering committee, EPMO, project team
Thompsons Technologies, Inc. Atlanta, GA – is a professional services organization specializing in providing expert level IT consultants and outstanding service delivery.
SunTrust Bank, Inc.
7/2010 to 5/2011
Contract Project Manager
Turned around the development and implementation of a $10 million security project which included 13 interfaces which lacked focus and business support
Re-focused the 100+ member matrix project team to achieve the revised schedule
Established daily action meetings to address tight deadlines and cross functional dependencies
Established test execution strategy and tracking to improve monitoring of progress
Coached team on appropriate communication updates for weekly status reports
11/2007 – 04/2010
B2B TECHNOLOGIES, LLC, Atlanta, GA - is an IT Professional Services company.
Senior Project Manager
Implemented risk tracking and project metrics standards
Established testing process including regression test and user testing
Led the development and implementation of Extranet and Intranet sites
Implemented Ecommerce solutions for commercial and non-profit organizations
Managed multiple concurrent implementations of SharePoint 2007 for large corporations and school districts through the full SDLC
06/2007 – 11/2007
AT&T MOBILITY, Alpharetta, GA - is an American multinational telecommunications corporation. Sr. Technical Project Manager - Consultant
Developed and oversaw the escalation process for issues and risks
Developed proposal of strategic metrics to improve the PMO process
Lead Project Server 2007 implementation
06/2005 – 06/2007
DIGITAL INSIGHT, SUBSIDIARY OF INTUIT, Norcross, GA- is the leading provider of online banking services to mid-market banks and credit unions.
Program Manager - PMO 2006 – 2007
Initiated Risk Management Program which included developing processes to advise clients of security issues and fraud notification processes
Initiated the implementation of point and minor releases strategy and execution following an Agile methodology
Provided leadership and training to Project Managers
Project Manager 2005 – 2006
Managed the company’s first on time delivery of a strategic project, consolidating the Commercial Banking Cash Management code base by effective communication across project teams
Championed Configuration Management System controls to improve gate control measures, especially with controlling access into the testing component
11/1999 – 05/2005
IDEA INTEGRATION CORP., Atlanta, GA - is a fortune 1000 IT consulting and technology firm specializing in application development, and business intelligence.
Initiated Project Management Office
Established project templates for the SDLC, Software Development Lifecycle
Assisted in the development of a Statement of Work Estimation Tool
Project Manager – Consulting Position
Cingular Wireless Inc., Atlanta, GA - was a mobile phone company which is now owned by AT&T.
Ensured project communication was provided at the appropriate need to know level
Coached QA resources with creating test plans
Re-architected the implementation of eTrust Admin, a Computer Associate’s enterprise password administration software application; to bring it back on track by re-setting scope and delivery dates of the $1 million+ project.
Project Manager – Consulting Position – Cellular Tower Lease Applications
Cingular Wireless Inc., Atlanta GA
Led the development of the new contract application to support the revised lease processes, which included implementation of Documentation Management Application.
Developed and executed the test plans; coordinated end user testing.
Coordinated the consolidation of tower lease contracts from the entire US and Puerto Rico into one centralized application
oEstablished the standards and quality assurance processes for the contract entry
oDeveloped workload statistics and audit reports
1980 – 1998 – VARIOUS PROJECT MANAGEMENT POSTITIONS WITH A FOCUS ON:
Implementation of financial systems include Billing, AR, AP, GL, Time Entry, Payroll and Labor Distribution and the development of a contract application
Spearheaded the full SDLC implementation, as well as established testing procedures and risk management analysis
1973 – 1980
VARIOUS ACCOUNTING POSITIONS IN BOTH PUBLIC AND PRIVATE ACCOUNTING
EDUCATION
MBA, Information Systems, Mercer University, Atlanta, GA
BS, Accounting, Wilkes University, Wilkes-Barre, PA
Lean Six Sigma, Villanova University, Philadelphia, PA
CERTIFICATION
Project Management Professional, P.M.P., since 2001
SKILLS:
Microsoft Office Suite – Word, Excel, Power Point, Project
Technical management of internet projects in, SQL Server. C#, Visual Basic and PC environments.
Package software experience includes Microsoft SharePoint, Computer Associates’, Detica Fraud applications, DCR Vendor Management, Primavera (P6)
OTHER INTERESTS:
Running – 10K’s, half and full marathons
Tennis – Captain of various Atlanta Lawn Tennis and United States Tennis Association teams, as well as active member of T-2 Tennis