Professional Summary

Skills

Work History

BRANDY BERGER

Po Box 287, Stewartsville, NJ 08886 (C) 908-***-**** aczbg2@r.postjobfree.com Teller Supervisor with an outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind. Banking professional successful at cross-selling bank products and services. Hardworking and outgoing team member versed in cash handling processes and management principles. Trustworthy Teller who enjoys working in a customer-focused work environment. Offers strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Motivated banking professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions. Bank Teller adept at processing customer transactions, counting money and maintaining a balanced cash drawer with a high level of accuracy. Trained in all aspects of opening and closing procedures. Customer Service Representative who achieves high levels of customer satisfaction. Seasoned Bank Teller well versed in customer care who is successful in achieving sales goals, while maintaining high levels of customer satisfaction. Meticulously organized Bank Teller who is proficient in time management, while offering professional and courteous customer service.

l Cash handling expertise

l Advanced clerical knowledge

l Math aptitude

l Rapid 10-key data entry

l Rapid data entry skills

l Consumer banking specialist

l Ledger and balance sheet competency

l Compliance, banking laws and regulations

l Savvy relationship-builder

l Night and safe deposit procedures

l Goal-oriented

l Self-sufficient

l Positive

l Cheerful

l People-oriented

l Excellent time management skills

Teller Supervisor

PNC Bank – 2061 Route 57 Hackettstown, NJ 07840

l Organized and removed online banking files no longer in use. l Scheduled staffing for the main branch.

l Executed customer transactions, including deposits, withdrawals, money orders and checks. l Received regional branch recognition award for a 100 % sales increase. l Rapidly and efficiently prepared customer and ATM cash and change orders. l Organized, stocked and maintained the teller window area. l Continued education on current banking products and services through Pnc Banks education seminars and meetings and trainings.

l Pulled daily branch general leger, atm and teller currency reports and monthly teller difference reports . l Coordinated daily cash reconciliation at a high-volume location. l Collected member loan payments.

l Sold cashier's checks, traveler's checks and money orders. l Executed wire transfers, stop payments and account transfers. 08/1999 to 10/2013

Education

Additional Information

l Processed exchange and foreign currency.

l Answered telephone inquiries on banking products including checking, savings, loans and lines of credit. l Advised clients on mortgage, educational and personal loans. l Maintained friendly and professional customer interactions. GED: Nursing

Warren County Community Colleg - Washington NJ Current Pnc has merged with several banks and I assisted in the training and coaching part of the mergers . I was a trainer / coach in Washington DC when PNC bought out Riggs Bank, helping the tellers and bank staff become familiar to the Pnc Policy's, Procedures, technology, and products. Assuring this was a smooth transition for the staff and customers.