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Management Quality

Location:
Walpole, MA
Salary:
$105,000
Posted:
May 10, 2017

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Resume:

Brian MacQuade

** ***** ****** ******, *******, MA 02081 ■ Cell: 508-***-**** ■ acz8ur@r.postjobfree.com

Operations Management

Offering proven expertise in quality assurance, productivity improvement,

cost reduction and team leadership in complex, demanding environments

An award-winning, forward-thinking operations leader with an extensive background in quality, distribution and production management. Recognized for ability to deliver winning solutions that increase efficiency, boost profits ensure compliance and meet other objectives. Credited with outstanding skills in areas including regulatory and standards compliance, food management systems, and safety. Areas of strength include, developing leadership capability and implementing significant change.

Additional Areas of Expertise

Strategic Planning Continuous Improvement Supply Chain Management P&L Management Inventory Control Statistical Process Control Safety Training Regulatory Compliance (FDA & DEP) Negotiation Project Management Process Improvement Vendor Relations Purchasing Change Management Presentations Staff Development

Experience & Accomplishments

Nestle Waters North America Framingham, MA June 2013 to Present

Quality Assurance Manager

Responsible for the Overall Quality of the 2nd largest Nestle Home and Office Manufacturing Factory in the World. Factory distributes 20 million 5 and 3 gallon Bottles across 16 branches from New England to New York. Lead a team of 5 in the Quality Department to assure the proper cleaning and inspection of reusable bottles and the water treatment of the water produced.

Received 2014 award from Nestle Waters for 2nd biggest reduction in Customer Complaints in the World at 46% through FO, Sensory and Packaging Improvement Processes.

Developed Partnership with Sales Team and Branches on an Audit Format to create improved standard for the condition of returnable bottles back to the factory

Assisted on Design with Nestle Engineering Team on new $800,000 Wastewater pH Neutralization system to ensure Environmental Compliance with the MWRA and MassDEP.

Implemented a Nestle Waters Best in Class Internal Audit System that was integral in improving the Food Safety Management System resulting in successful renewal of FSSC 22000 Certification and reducing Minor Non –Conformances in Surveillance Audits by 80%.

Improved, packaging complaints by 77% by upgrading leak detection system and equipment set up, through results of leading Black Belt DMAIC Project.

Improved Sensory complaints through Nozzle effectiveness with Go Pro Validation system.

Instrumental in reducing chemical cost by $120000, since 2013 using CIP Validation Systems and Effectiveness and implementing an automation on the washer chemical delivery system.

Reduced Water usage in Factory by assisting with Recovery RO project to reduce water waste by 4,000,000 gallons per year.

Chair of Factory Safety Committee which has reduced safety recordable incidents from 5 to 0 since being established in 2015.

OMP Pillar Lead for Factory as part of NWNA’s first HOD factory to challenge Gate Assessment

CPF/NEHF (Pepsi independent bottler) Ayer, MA October 2007 to June 2013

Quality Control Manager

Oversee quality management of approximately 22 million beverage cases (at a 325,000-sq.-ft. facility with 380 SKUs) distributed across the United States, United Kingdom and Canada. Additional responsibilities include ensuring safety and cost objectives as well as ongoing sustainability for the company’s food safety management system. Beverage mix consists of 90 different carbonated and non-carbonated soft drinks, Aquafina water, 9 Hot Fill Lipton tea flavors and 4 Tazo tea flavors. Lead a team of 22 quality control technicians and 2 supervisors.

Received 2011 PepsiCo Chairman’s Circle of Champions Award for operations excellence.

Chosen to serve as a member of PepsiCo’s Quality Communications Board; contributions include formulating new standards for all facilities to meet to ensure high-quality products.

Played an essential role in the Ayer plant winning both the Caleb Bradham and Aquafina’s Presidential Prism awards for excellence in quality for 4 consecutive years; prior to this the facility had not received either award in more than 10 years.

Developed and implemented the Food Safety Management System for CPF and led the plant in earning 2 AIB Superior Ratings and an FSSC 22000 Certification.

Partnered with PepsiCo and Lipton R&D teams to qualify the Sierra Mist Natural rollout along with becoming the second plant in North America to produce the TAZO tea brand for Starbucks.

Implemented a cross-training strategy that has provided the department with greater versatility and has allowed production to run a complex schedule 24 hours a day, 7 days a week. As a result, the Ayer facility is now one of only 3 plants in North America that produces Hot Fill Lipton Tea, as well as being the largest supplier of Aquafina in the Northeast and one of only two plants producing Tazo Tea in North America. This change has also helped reduce labor costs.

Played an integral role in delivering $1M in savings in 2010 by improving syrup yields from 99.1 to 99.5 %. Actions were the result of leveraging knowledge obtained in undertaking certifications at Pepsi’s Training Center in yield optimization, Aquafina and reverse osmosis processing, and statistical process control.

Pepsi Bottling Group (PBG) Cranston, RI 2001 October 2007

Production Supervisor (November 2003 January 2007)

Led 30 union team members per shift across multiple shifts involving 5 production lines. Responsibilities included training, scheduling, discipline, recognition, payroll and record keeping, as well as serving as the team leader for can production line performance.

Spearheaded team effort in consistently achieving targeted daily production levels.

Facilitated daily pre-shift meetings consisting of performance reviews focused on ensuring that the team continued to improve in meeting safety, cost and service objectives. Also initiated efforts in recognizing the team when goals were achieved.

Managed a successful conversion project that enabled the 20 ounce and 1 liter production lines to increase case per hour (CPH) performance by more than 35% (from 1,020 CPH to 1,380 CPH).

Orchestrated the installation of a new packaging technology capability, which enabled each can production line to produce 3 additional packages (8 oz - 6 pk, 18 pk, and 12 oz - 36 pk).

Mass/RI Distribution Supervisor (Fall 2002 Fall 2003)

Oversaw 25 team members in one of the only centralized bulk plants in the country. The plant served 5 satellite warehouses throughout New England with more than 14 million cases. Responsibilities included managing all inventory through National Inventory Systems (NIS) and tracking productivity for both route and bulk team members through the Warehouse Improvement Program (WIP) system.

Improved overall warehouse productivity by 40 cases/hr by developing an accurate and efficient warehouse order-based slotting layout, minimizing product handling, congestion and driving time.

RI Route Loading Supervisor (2001 2002)

Led a team that loaded more than 10,000 cases per day for distribution to small format accounts throughout Rhode Island.

Reduced truck overload from 25% to less than 5% and reduced cost by eliminating a full-time loader following efforts in spearheading the conversion to a pre-sell system in February 2002

Education & Certifications

University of Massachusetts, Amherst, MA

Bachelor’s of Business Administration, Management and Sport Management

Certifications: White Belt, Grade 1 Wastewater Operator, FSPCA, HACCP, Internal Auditing and IBWA



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