GOLD QUEEN TOBIAS
Address: ** ****** **. ******, **********, Quezon City
Mobile No. 0942.023.1611
acz8hk@r.postjobfree.com
Skype ID: queen_tobias or calyx5114
CAREER OBJECTIVE
To seek a position in a prestigious organization where I can perform with all efficiency, diligence and integrity in taking the company to the next level. I would like to exploit my potential for enhancing the profits of the company and adding value to the operations.
EDUCATIONAL ATTAINMENT
Bachelor in Communication Research
Polytechnic University of the Philippines
Sta. Mesa, Manila (2008-2012)
WORK EXPERIENCES
51talk Philippines
Home Based Online English Teacher
May 2014 to present
Courses we teach:
-Business English
-Interview English
-Kids English
-IELTS Speaking
-TOEFL Speaking
-Comprehensive English
-Daily English
-English News
-Culture English
-Free talk
-Travel English
-Idiom Conversation
-English Songs
ACHIEVEMENTS
-Senior Teacher
-Grammar, Vocabulary, Pronunciation, Business Writing Specialist
-Free Trial Specialist
-Young Learner’s Specialist
-ESL Specialist
Sales and Administrative Staff
Insurance Coordinator/ LTO Coordinator
United Asia Automotive Group Inc. (FOTON MOTOR PHILS.)
707 A Bonifacio St. Balintawak Q.C
August 27, 2013 to June 2014
Main Duties:
*Insurance Coordinator
Coordinates with the Insurance Company for any insurance concerns.
Handles insurance request for issuance to In-house Insurance Company.
Prepares client’s policy copy.
Preparing Statement of Account for Remittance to in-house Insurance Companies.
Handles insurance claims.
Makes insurance report every month.
*LTO Coordinator
Prepares attachments for accounts ready for LTO registration.
Prepares plate numbers and OR/CR to provide to the client.
Disseminate to all Sales Executives an excel file for the updates on plate numbers and Official Receipt and Certificate of Registrations (OR/CR) available for pickup.
Checks payment of the client in accounting system such as Peachtree.
Customer Service Representative
SITEL Philippines
Pioneer 1, Boni. Ave, Mandaluyong City, Philippines
September 17, 2012 to January 04, 2013
Accounts: Dow Jones Media Corporation and Microsoft Store
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Prepares product or service reports by collecting and analyzing customer information.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
On-The-Job-Training
Unang Hirit, GMA News and Public Affairs, Inc.
EDSA, cor. Timog Ave. Diliman, Quezon City
January 03, 2012 to March 2012
Responsibilities:
-Junior Production Coordinator
-Junior Production Assistant
-Junior Researcher
Call center agent (Sales Representative)
D’EDGE, Global Contact Solutions Inc.
3301 Robinsons Equitable Tower, Ortigas Bussiness District, Pasig City
April 01, 2011 to April 29, 2011
Business to Business Campaign: 3 sales/day quota (making outbound calls to business owners in behalf of a business.)
SKILLS
Knowledgeable in Media Planning and strategies.
Great ability to plan, develop and implement research projects.
Proven ability to analyze complex data and communicate and disseminate this information to laypeople clearly and accurately.
Strong ability to give attention to detail and to prioritize tasks and meet deadlines.
Strong team management skill and immense ability to form and manage relationships.
Excellent verbal and written communication skills.
Profound interpersonal skills and the ability to communicate with people across the organization, and externally.
Great level of computer literacy and advanced knowledge of Microsoft applications, including Word, Excel and PowerPoint.
Event hosting and organizing and Singing skills