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James Maung Myat Kaung

Street **a, Bur Dubai, Al Raffa

T: 050*******, E: acz85e@r.postjobfree.com

To Whom It May Concern:

My work experiences, my commitment to delivering high levels of guest service and my drive to succeed, make me an excellent candidate with your company.

With over sixteen years of experience in restaurant & bar industry and combined with being part of the team awarded as “Best International Restaurant in Dubai” in Jamie Oliver restaurant, I have continuously demonstrated my commitment to high levels of guest service. Greeting guests by name, always offering a friendly smile and consistently providing professional service.

As a Restaurant Supervisor I have proven my ability to lead by example and have demonstrated my commitment to working in an environment where teamwork is essential to success. I have been responsible for scheduling, training, and coaching both individuals and groups, facilitating an environment of success.

I have a very positive attitude and enthusiastic manner. I understand the value of making the guest the top priority in the vacation environment. I believe that the key to quality service is to ensure that all contacts with guests impact positively on the guest’s entire experience. To ensure quality service requires high levels of performance and impeccable service. I am a high performer and I take pride in ensuring that all guests believe they have experienced the time of their life.

My career spans in between Singapore and Dubai. My work experiences, my knowledge of the hospitality industry, and my desire to succeed make me an excellent candidate.

I am confident that my knowledge, experience, energy, strong work ethic and desire to make every guest feel like they have been treated famously will be of value to you. I look forward to the opportunity to further discuss my qualifications with you.

Thank you for your time and consideration of my application.

Yours Sincerely,

James Maung

Personal Summary

A bright, talented and hard working individual with a bubbly, friendly personality and the ability to work as part of a team. Possessing excellent communication & hospitality skills and a proven ability to ensure that all customer expectations are met during the restaurant experience and providing amazing hospitality to guests. Customer focused, highly organised with the ability to meet all required standards and ensure a smooth operation at all times.

Currently looking for a suitable Assistant Manager or Restaurant Supervisor position with an ambitious and rewarding company that offers excellent opportunities for development and career progression.

Work Experience

Pi.Dubai Italian Restaurant,Dubai Mall – Restaurant Supervisor July 2015 – Oct2016

Jamie’s Italian, DFC/JBH – Supervisor (Italian Cuisine/celebrity chef) Oct 2010 – Feb2015

Don Noodles Bristol, Singapore – Assistant Manager (Japanese fusion) Jan 2006 – Jan 2010

Zen, Singapore – Supervisor (Traditional Japanese) Jan 2004 – Jan 2006

Experience

•Working under the general guidance of the Restaurant General Manager, assisting in the smooth running of our restaurant operations to deliver a high standard of service and customer satisfaction. Providing a visible presence to ensure that all customer requests and queries are responded to promptly and effectively.

Key Skills & Competencies

•Good management skills.

•A great team player.

•Strong analytical, communication, observation interpersonal skills.

•Excellent knowledge of food and drinks; keen to learn and develop new skills.

•Ability to deal with day-to-day problems.

•Experience of serving large numbers of customers at large functions & events. Ability to work well within a busy, often fast-paced environment

•High standards of personal presentation and customer service.

•Flexibility.

•Basic knowledge of finance.

Notable achievements:

•Best Customer Service Award – Sept 2011

•Attained Employee of the Month Award – Jan 2014

Education

1991 to 1994 B.Sc. (Physics) Yangon University

1988 to 1990 High School Metric Exam - Yangon

Technical expertise

•Micros System POS

•Word; Excel

Personal Skills & Interests

•Music, Football, Pool, Reading (Eating out – getting to know new cuisines)

References - Available on request

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