ELSIE O. MAGBAGBEOLA

*** ****** *****, *** ******, DE 19720 Phone 302-***-****. acz7un@r.postjobfree.com

Profile:

Goal-oriented business professional with years of experience in marketing management and business development. Record of accomplishments in sales and customer service with the ability to manage multiple projects simultaneously. Extensive experience in leadership teamwork and problem solving.

PROFESSIONAL/ WORK EXPERIENCE and Accomplishments

Over twenty years in the Financial Banking Industry

Extensive experience in Anti Money Laundering/KYC/BSA

Management of client compliance based on contracts.

Commercial Credit Collection Analysis and Management of major Credit Risks

Risk Management.

EMPLOYMENT/

BIC Inc. Aug 2005-Jan 2016

Sales/ Marketing Manager:

Responsibilities:

Handled Marketing and sales department

Oversee Import and export of products

Management of result tracking and marketing analysis

Developed and trained new employees

Customer Service duties

UPS Supply Chain Solution, Newark, DE Oct 2002- Jul 2005

Senior Account Receivable Specialist

Responsibilities:

Management of 20 major clients

Researched Consent Orders clients

Coordinated account Receivables and Reconciliation

Collected outstanding balances

Researched and Performed investigation on Fraudulent activities

Commercial Credit Analysis

Beneficial National Bank Mar 1995-June 2002

Compliance/AMLAnalyst./KYC/ BSA

Responsibilities:

Highly knowledgeable in AML/KYC Investigation

Dealt with Critical and Analytical Analysis

Worked on Global Sanctions

Determined, and Screened Regulatory Compliances

Fraud Analysis. (Researched and resolved issues).

PNC Bank, Wilmington DE Feb 1991-Dec 1994

Customer Service Representative II /Collector II:

Responsibilities:

Handling of customer inquiries and customer counseling on account disputes

Resolve finance charge issues

Collected on 30 – 90 days past due accounts

Handled customer service inbound and outbound calls

Customer Service Duties

Barclays Bank, Wilmington Delaware April 1989-May 1991

Credit Analyst II:

Responsibilities:

Review, analyze, and approve/decline credit lines

Handle customers’ correspondence and interpret credit bureau report

Responsible for retaining customers

Customer Service (Inbound and Outbound0.

EDUCATION

University of Delaware 2002

Bachelor of Science, Leadership and Consumer Economics

Lagos State College of Science and Technology.

Marketing Management.

Delaware Technical College

COMPUTER SKILLS

Proficient in Microsoft Office Windows 2000 XP,

MS Word, MS Excel,

MS PowerPoint, Adobe Acrobat Reader

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