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Customer Service

Location:
Sampaloc, CALABARZON, Philippines
Posted:
May 09, 2017

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Resume:

PHOEBE R. POLICARPIO

Address: *** ****.** ********** *** worker

Brgy. Rosario, Ortigas Ext. Pasig City

Mobile No: +639*********

Email Address: acz74r@r.postjobfree.com

Career Objectives:

To apply for a position that would provide career and personal growth and will enable to hone my skills and talents and the same time will allow me to learn and impart my knowledge. Also, to grow with a company that is committed to its mission-vision and relates as well with both its employees and client with trust and fair treatment.

Skills:

Flexible, Patient, Punctual and Loyal employee

Energetic work Attitude

Good team player and multi-tasking capabilities

Time Management/ work as a team member

Educational Background:

Diploma in Hotel Restaurant Services (2009-2011)

STI College Cubao

Work Experience:

* Bamboo City Restaurant

-Waitress/Cashier (2011-2012)

- Serve fresh food with a smile in a timely manner

-Worked well with team mates

- Correctly received orders

* Coal Resto Bar

-Waitress/ Receptionist (2012)

- Present menus to the guest and making recommendation upon request

- Assisted guest to take reservations by greeting and taking orders.

- Serve foods and drinks at tables require.

* I-cyber world Biz. Pagcor Online Gaming Casino

-Gaming Assistant/Cashier - Promoted as Asst. Manager (2012-2014)

- Survey in order to obtain information about Concern players

- Responds players inquiries and complaints

- Train new employees in using Customer Service and resolve players complain

- Created weekly and monthly reports and presentations

Additional Skills:

Proficient with Microsoft Office

Familiar with Point of Sale terminal

Excellent in problem solving and great customer service

Can speak Japanese

Interests and hobbies:

Net Surfing/Singing/Dancing

Performing Artist at Sakura in Okayama Shi Japan in year (2014-2016)

I hereby attest that all information contained herein is true and correct.

Ppolicarpio May 7 2017

Applicant’s Name and Signature Date



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