Rodolfo Jr. M. Escamillas
No. ** Al Rumailah Street, Ajman, United Arab Emirates
Tel No.+971*********
Email add: acz6lv@r.postjobfree.com
mailto:acz6lv@r.postjobfree.com
To contribute towards the growth and development of a dynamic organization where there are ample
opportunities to grow both professionally and personally and where I can utilize my skills and experience
efficiently and effectively.
Strong in written and verbal communication skills
Computer literate, Microsoft Word for Word Processing, Excel for Spread Sheets and internet surfing.
Ability to organized, prioritize and work under pressure.
Maintain excellent professional relationship in the work environment.
Team player and flexible in work schedule.
Able to maintain an organized reception area.
Able to keep accurate records, exceptional ability to follow policies and procedures.
Ability to order and sort out records in numeric or alphabetical sequence.
Customer service experience in an office settings
C
Experienced Admin Assistant / Receptionist, Versatile, reliable and efficient with 4 years experienced supporting Managers and executives in high paced environments. Diversified skills include client relations and other clerical support with excellent phone communication skills.
6 years Marketing Assistant experience
5+ years experience as Receptionist
With more than 2 years’ experience in Sales
Thorough knowledge on handling customer service.
2 years’ experience as Elderly Caregiver
Proven ability to handle multiple, competing priorities in an effective manner
B.S.COM- Accounting University of Batangas, Philippines
1994
Signature verification and Forgery Detection Seminar held at Lipa Bank
head Office Building, Lipa City, Philippines.
Medical caregivers and nannies seminar with introduction to care giving
and child care, nutrition, common diseases and therapy methods held at
New Tachana Merkazit, Levinsky Street, Tel-aviv, Israel
TrainingonhouseholdservicesNC-IIwithbasiccaregivingon
geriatrics held at Prince Giron International Training Centre Inc. #2121
Mezzanine Floor, Del Mundo Bldg., TaftAve., Malate, Manila,
Philippines.
Basic life support First Aide Training TESDA Manila Philippines
Signature verification and Forgery Detection Seminar held at Lipa Bank
head Office Building, Lipa City, Philippines.
Medical caregivers and nannies seminar with introduction to care giving
and child care, nutrition, common diseases and therapy methods held at
New Tachana Merkazit, Levinsky Street, Tel-aviv, Israel
TrainingonhouseholdservicesNC-IIwithbasiccaregivingon
geriatrics held at Prince Giron International Training Centre Inc. #2121
Mezzanine Floor, Del Mundo Bldg., TaftAve., Malate, Manila,
Philippines.
Basic life support First Aide Training TESDA Manila Philippines
Signature verification and Forgery Detection Seminar held at Lipa Bank
head Office Building, Lipa City, Philippines.
Medical caregivers and nannies seminar with introduction to care giving
and child care, nutrition, common diseases and therapy methods held at
New Tachana Merkazit, Levinsky Street, Tel-aviv, Israel
TrainingonhouseholdservicesNC-IIwithbasiccaregivingon
geriatrics held at Prince Giron International Training Centre Inc. #2121
Mezzanine Floor, Del Mundo Bldg., TaftAve., Malate, Manila,
Philippines.
Basic life support First Aide Training TESDA Manila Philippines
Signature verification and Forgery Detection Seminar held at Lipa Bank
head Office Building, Lipa City, Philippines.
Medical caregivers and nannies seminar with introduction to care giving
and child care, nutrition, common diseases and therapy methods held at
New Tachana Merkazit, Levinsky Street, Tel-aviv, Israel
TrainingonhouseholdservicesNC-IIwithbasiccaregivingon
geriatrics held at Prince Giron International Training Centre Inc. #2121
Mezzanine Floor, Del Mundo Bldg., TaftAve., Malate, Manila,
Philippines.
Basic life support First Aide Training TESDA Manila Philippines
Signature verification and Forgery Detection Seminar held at Lipa Bank head Office Building, Lipa City,
Philippines.
Medical caregivers and nannies seminar with introduction to care giving and child care, nutrition,
common diseases and therapy methods held at New Tachana Merkazit, Levinsky Street, Tel-aviv, Israel
Training on household services NC-II with basic care giving on geriatrics held at Prince Giron
International Training Centre Inc. #2121 Mezzanine Floor, Del Mundo Bldg., Taft Ave., Malate, Manila,
Philippines.
Basic life support First Aide Training TESDA Manila Philippines
HOTEL FRONT DESK RECEPTIONIST
Al Khaleej Plaza Hotel – Ajman, United Arab Emirates August 2015 –Present
Greeted customers, answered inquiries, provided information, resolved problems, and handled various administrative activities handling complaints or concerns from customers in a professional manner.
Dealing with reservations by phone, e-mail, letter, fax, internet, walk-in and through booking.com
Completing company and legal procedures when registering guests upon arrival.
Assisting customers in selecting a suitable room and providing keys.
Handle guests’ check-in and check-out in a clean organize and courteous manner, prepare bills and take payments.
Dealing with special requests from guests.
Answering questions about what the hotel offers and the surrounding areas.
Handling complaints or concerns from customers in a professional manner.
Run the night operations for the hotel; ensure proper closing of the day and delivery of the reports.
Maintain and update guest history and marketing data base as laid down in the front office procedure and performing day end process and cash report
Take care of maximization of sales and revenue for the hotel.
Ensure sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel.
Establishing and adjusting selling price by monitoring cost competition, supply and demand.
ADMINISTRATIVE ASSISTANT / RECEPTIONIST
Seven Eagles International Trading LLC – Dubai, United Arab Emirates May 2011 –Jul 2015
(A Division of Dana Group of Companies)
Prepare Purchase Orders to various suppliers and maintaining employees and company’s files.
Receiving, directing and relaying telephone calls and fax messages to the appropriate individuals.
Arranging travel visas and hotel bookings of employees and guest as well.
Responsible for various other general administrative duties, including photocopying, scanning, filing, printing documents, managing phone calls and emails as well as other bank transactions.
Receiving and recording delivery materials from other suppliers.
Prepares delivery note and cash invoices to various clients.
Maintain good relations to customers and efficient working environment
Communicate relevant information to external parties while presenting the company in professional manner.
Responsible for maintaining files of sales invoices, Performa invoice and purchase orders.
Responsible for accurate and timely issue of quotations, commercial and Performa invoices to customer as required.
Type as requested, letters and general correspondence, as directed by the Sales Manager.
Assist to maintain the customer based through good service and customer support.
Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence
Provide customer service in assisting to resolve incoming customer issues or problems regarding account and or services.
Follow up commitments with customers to ensure satisfaction.
Additional duties and responsibilities may be assigned.
Forward incoming sales calls and potential new contract opportunities to sales executives.
Making follow-up calls to confirm sales orders or delivery dates
MARKETING ASSISTANT
Lipa Bank Inc. (A Rural Bank) – Batangas Philippines Jan 2005 – Dec 2007
The position is responsible for generation of new accounts coming from the Micro and Small Entrepreneurs.
Conducts client calls to potential clients and introduces the Bank’s products to the clients.
Originates and prepares Financial Packages and Credit reports that cover the following areas: character, background on management and principals, assessment of operating performance, financial analysis, and general evaluation of credit risks consistent with banking regulations and Bank defined product and Bank policies.
Formulates recommendations on pricing yield security for risks, terms and conditions of credit facilities and financial services to be extended to the client.
Processing of loans, mortgage, call reports on visited potential clients and other clerical jobs.
Conducts visitation, evaluation and managing existing accounts.
Maintain an up-to-date, accurate and complete record of assigned accounts.
Perform other related duties that may be assigned by top management.
Coordinates with Loan Administration department on the release of loan, documentations, supervision and collection on the status of loan payments.
Follow up phone calls to potential clients to increase the bank’s loan portfolio.
Build a list of prospective clients and referrals from historic clients.
Conduct title verification with the Registry of Deeds to check the authenticity of the owners duplicate copy of the title with that if the ROD file for any inconsistency, irregularity or discrepancy and also conduct Tax Mapping in Assessor’s office.
Examines and evaluates the nature and purpose of the request before going through the pertinent documents attached to it.
MARKETING ASSISTANT
Lipa Public Bank – Batangas Philippines Oct 2001–Dec 2004
Train and organized rural women into viable group, capable of managing their center and their project in accordance.
Processing of loans and other clerical jobs.
Updates subsidiary ledger per center and conducted surveys and analyzed results.
Updates collection per center and prepares collection sheet.
Performs other tasks as maybe assigned by top management.
Established and improved client communications; maintained ongoing relationships.
Evaluated target markets and proposed marketing strategies
LIVE-IN CAREGIVER
Mr. Arye Shani – Kiryat Yam, Haifa, Israel Dec 2007 – Apr 2010
Giving morning and evening care and monitoring blood pressure.
Prepare Hot and Cold meals.
Aid client with bathing and other aspects of personal hygiene.
Transferring from wheelchair to commode to bed and vice versa.
Provide emotional support for the client and maintain a safe and healthy environment in the home.
Prepare and give medications as prescribed by the physician.
Ensure the cleanliness of the client’s room.
Prepare food with strict monitoring to his diet.
Provide information of improvement after increasing or decreasing his medications.
Perform general household tasks including laundry, shopping, errands and transportation
Assist client to walk and perform light housekeeping and cleaning. (eg. Vacuuming, dusting, mopping etc.)
Provide clients with transfer assistance by moving in and out of beds, wheelchairs or cars.
Signature verification and Forgery Detection Seminar held at Lipa Bank head Office Building, Lipa City, Philippines.
Medical Caregivers and Nannies seminar with introduction to care giving and child care, nutrition, common diseases and therapy methods held at New Tachana Merkazit, Levinsky Street, Tel-aviv, Israel
Training on household services NC-II with basic care giving on geriatrics held at Prince Giron International Training Centre Inc. #2121 Mezzanine Floor, Del Mundo Bldg., Taft Ave., Malate, Manila, Philippines.
Basic life support First Aide Training TESDA Manila Philippines.
Available upon request