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Quality Manager

Location:
Frankfort, KY, 40601
Posted:
May 08, 2017

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Resume:

Caroline S Powell

**** ******** ***** **

Frankfort, KY 40601

502-***-**** (Cell) 859-***-**** (Work)

acz66h@r.postjobfree.com

Professional Objective: To obtain a position with a company where I can use my experience and knowledge to assist with growth and continuous improvement while allowing opportunities to continue to learn and expand my understanding and skills.

Summary: Proven history of successful management and production quality control. Expert at creation and implementation of quality systems, along with development of problem-solving methodology.

Professional Experience:

October 2015 – Present YH America (Yokohama-Hydex) Versailles, KY

Position: Director of Quality

Plan and directs the quality system, policies and procedures for entire company (5 locations). Ensures that all products meet corporate and customer specifications as well as regulatory requirements. Responsible for overall program management for company.

Oversaw successful launch of new plant in Aguascalientes Mexico in 2016, including both operations and quality, with 0 safety and quality issues 90 days post SOP.

Developed and led problem-solving training for all personnel in company.

Currently leading development of new program for Ford that will launch in parent company location in China.

Developed and implemented supplier quality corporate structure

Leading companywide transition to IATF 16949.

Developing all corporate procedures and standardizing processes across all plants.

Implementing global control plan and FMEA software that will be shared by all plants.

June 2010 – October 2015 YH America (Yokohama-Hydex) Versailles, KY

Position: Quality Manager

Champion of all customer and supplier issues in a Tier-1 environment; supplier to Ford, Nissan, Chrysler, and other OEMs.

Supervise a team of 1 Assistant Quality Manager, 5 QEs, and 12 hourly positions

Successfully launched 2 new product lines for plant in 2012

Developed and led problem-solving training for all team members in plant

Champion of all daily/weekly/monthly quality metric reporting in plant

Responsible for ensuring customer quality specifications are met and champion response for any nonconforming product shipped to customer

Conducts problem-solving training, develop problem-solving teams, lead all problem-solving activities in plant, and track the status of any open action items.

Champion of all OEM warranty returns

Developed and implemented supplier management process

June 2007 – May 2010 Arvinmeritor Frankfort, KY

Position: Quality Manager

Champion of all customer and supplier issues in a Tier-1 environment with monthly sales of $10 million.

Supervised a team of 2 QE, 1 quality specialist, and 12 hourly positions

Responsible for all levels of quality control & assurance

Responsible for maintaining yearly TS 16949 certification, including closure of any CARs identified during audit

Developed internal process audit program in plant, including timely closure of all open issues

Responsible for all new program management within plant, as well as development of all APQP documentation required. (Since 2008 added 4 new production areas to plant with 0 nonconforming parts for first 90 days of launch)

Lead all new processes through detailed Process Sign Off

Developed all Process Control Plans

Responsible for ensuring all supplier quality specifications were met and championed response from suppliers, including leading suppliers through improvement process

Six Sigma Greenbelt Certified

February 2006-June 2007 ArvinMeritor Frankfort, KY

Position: Sr. Quality Engineer

Responsible for all customer and supplier issue resolution for new process (brake assembly) added to the plant. Responsible for creating work instructions, using problem-solving methodology, creating control plans and monitoring key metrics for the brake assembly area. Successfully led plant in the transition from QS-9000 to TS-16949

October 2001-February 2006 Johnson Controls FoaMech, Georgetown, KY

Position: Quality and Program Engineering Manager

Supervised a team of 5 Quality Engineers, 2 Project Engineers, and 16 hourly employees in a fast-paced Tier 2 automotive environment. Plant shipped over 2.7 million pieces per month using Just-in-Time (Lean) Manufacturing System, with over $160 Million in sales annually. Responsible for reviewing and analyzing all defect data as well as creating and implementing action plans to reduce these defects. Champion of resolving issues with a base of 47 suppliers. Oversee launches of all new product, including all APQP (Advanced product quality planning). Successfully led plant in transition from QS-9000 to TS-16949.

Six Sigma Greenbelt Certified

June 1999-October 2001 Johnson Controls FoaMech Georgetown, KY

Position: Quality Engineer

Served as a customer contact for JCI FoaMech facility. Assisted in resolution of customer issues and complaints. Responsible for launches of all new product, including ES testing of foam. Led cross-functional teams in problem-solving, as well as assisted with supplier development and PPAP approval.

EDUCATION:

University of Kentucky

M.S. Chemical Engineering (Thesis work was with nylon blends (polyamides) to optimize both crystalline and amorphous properties in final blended polymer)

Graduated: May 1999

University of Kentucky

B.S. Chemical Engineering

Graduated: May 1997

Centre College, Danville, KY

B.S. Mathematics

Graduated: May 1992



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