Shatakshi Singh

acz5sm@r.postjobfree.com

*** *********, *** **** ***** Drive

Nepean, ON K2E7X2

(613) 204 – 9059

Career Overview:

PMP certified professional with 7 years of solid experience in Business Analysis and Requirement Engineering fields.

Successfully carried out Requirement Elicitation for several COTS/ SAAS projects and produced high quality specifications.

Excellent skills and experience in a wide variety of BA tools and techniques, including process flow diagrams, workflow design, use cases, data flow diagrams, Joint Application Development (JAD) sessions, function & non-functional business requirements document.

Self-motivated, detail oriented and able to work under pressure and meet deadlines enhanced by working for multiple projects at the same time

Excellent written and verbal communication skills developed after dealing with multiple clients/vendors/stakeholders from various geographies like EU – Germany (with Siemens Technologies), Canada (with Sunlife Financial, Canada), and India

Germany on-sites – Managed activities like requirement gathering, knowledge transfer, integration and project transition

Technical Skills:

Project Management Tools

MS Visio, MS Project, SharePoint, JIRA

CRM Tools

MS Dynamics, Siebel, Salesforce, BMC Remedy

Data Handling

MS- Excel, Macros, MS PowerPoint, MS Office

Project Management Methodology

SDLC, PDLC, Agile, SCRUM, Waterfall

Programming Languages

Java, C, C++

Operating Systems

Windows, Linux

Databases

Oracle, SQL

Work Experience:

Business Analyst 2015 –2016

Siemens Technologies and Pvt. Ltd, Gurgaon India

Projects Overview:

Development and support of web based software solutions / standalone applications

Based on spheres of Finance, Energy and Sales

Technical environment involved Java, J2EE, JSF, Hibernate, Spring frameworks and Oracle as Database

Roles and Responsibilities:

Business Analysis /Requirement Engineering – Identified Business needs and Business solutions through interviews, focus groups

Facilitated JAD sessions, analyzed /prioritized the information gathered, documented the functional or business requirements.

Created Use Cases, mockups and wireframes, UML Modeling, BRDs.

Prepared and defined the Project Scope, SOWs, Project Charter, Acceptance Criteria, Financial Plan, Project Plan, Work Break Down Structure WBS, deliverables list.

Managed operational, financial and technological aspects of the project.

Coordinated Sprint planning, daily Scrum meetings with project team to ensure successful completion of the project.

Tracked project progress using project management tools like MS Project, JIRA

Maintained Risk Registers taking suitable actions as per the identified mitigation plans.

Communicated intensively with Clients-Stakeholders, sub-contractors / vendors to establish cordial/effective working relationship.

Monitored and reported project performance/progress and communicated relevant information to company management on regular basis.

Performed the provisional acceptance and final acceptance procedures.

Took care of Implementation/roll out/UAT planning and deployment activities.

Handled Warranty management, handover to operations or Customer training requirements

Project Analyst 2013 – 2015

Sunlife Financials of Canada, Location - Gurgaon India

Projects Overview:

Handled multiple projects pertaining to system upgrades, small and big enhancements, database management and application support.

Based on spheres of Health and Insurance

Technical environment involved use of Java, J2EE, dot Net, Siebel, JIRA, SharePoint

Roles and Responsibilities:

Project Management:

Managed all phases of the project lifecycle (from concept, requirements gathering, analysis and Support) Contributed to successful closure of releases and enhancements on time and within budgets.

Prepared dashboards, status reports, charts and graphs for senior management and clients to provide ongoing, at-a-glance summaries of project status and performance.

Maintained project schedules, risk/ issue logs, meeting summaries and cost sheets

Analyzed and prepared subcontracts, scope change documents.

Worked on different project Management artifacts such as Project Right Sizing, Project Estimates, Phase reviews, Project kickoff with Business etc.

Managed project repository and database in Lotus notes.

Coordinated with Business/clients for requirements or design changes, sign-offs on deliverables.

Performed PCQA (Quality Assurance) audits to keep projects and processes compliant.

Financial Management:

Prepared Annual Budget and forecasting trends.

Developed Financial Trackers for top management which summarizes the business financial position in areas of income, expenses, labor and capital usage.

People Management:

Took care of open needs, requirements and staffing according to needs for project.

Worked on presentations covering resource forecasting, resource utilization, demand and supply ratio and recruitment of new resources.

Associate Program Management 2010 –2013

Sapient Corporation, Gurgaon India

Projects Overview:

Integration and support of Oracle E-Business Suite (with HR department and Finance System)

Based on spheres of Human Resource and Finance

Technical environment involved use of Oracle, BMC Remedy

Roles and Responsibilities:

Collaborated effectively with program managers to ensure project deliverables remained on track

Maintained Financial Cost sheets for budget tracking, budget consumption and resource Utilization

Analyzed and prepared Change Requests, scope change documents

Business Analyst 2010

GOOGLE India, Gurgaon (Rofous Software)

Project Overview:

Street view Address mapping for locations on Google maps.

Volunteer Experience:

Carlington Community Health Centre, Ottawa 2016

Worked with Carlington Community Health Centre, Ottawa for individual contribution towards community betterment.

Education and Certifications:

Course

Institution

Year

PMP (Project Management Professional)

PMI (Project Management Institute)

2014

Post-Graduation MBA (IT) - (PGDIT)

SCDL (Distance Learning), Symbiosis Pune, India

2014

PG DAC (PG Diploma Advance Computing)

CDAC BYTES New Delhi

2009

Bachelor of Engineering (Computer Science)

P.D.M College of Engineering, MDU, India

2008

Achievements And Creative Roles:

Volunteer Experience -As a part of CSR – Corporate Social Responsibility, organized visits to local NGO’s to work closely with underprivileged kids in the year 2013.

Received SHINING STAR Award in Q1, 2014 for exceptional performance in project analyst role.

Received GEM Award in 2013 for contribution towards project management activities.

Merit of Excellence Certificate and cash prize from CBSE in 10th class for outstanding academic performance in English & being among the top 0.1% successful candidates.

Shatakshi Singh

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