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Customer Service Microsoft Office

Location:
United States
Salary:
$35,000/ year
Posted:
May 05, 2017

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Resume:

Samantha J. Flinn

*** ********* ***** **********, ** 29445

acz5mn@r.postjobfree.com

Ph: 843-***-****

Professional Summary

Hard working with a passion for learning, betterment of society, and justice, striving to begin a career in the legal system. Natural people skills, ambition, and an eagerness to learn.

Skills

Quick Learning Reading Comprehension

Excellent Communication Situational Awareness

Customer Service Adaptability

Time Management/Prioritizing Social Media Savvy

Microsoft Office Proficiency Intuition/Perception

Active Listening Typing (WPM: 80+)

Experience

Accounts Receivable/Support Staff/Reception May 2015-Present

Carpet Baggers Carpet One Charleston, SC

Receives and pays invoices in a timely fashion

Handles company's social media

Collects payment from customers and ensures they receive receipts and proper paperwork

Knows pertinent information about materials to help direct customers (information has been learned on the job)

Answers telephones, takes messages, and transfers calls to appropriate individuals

Performs payroll functions, such as writing employee paychecks

Creates and manages paper and electronic filing systems

Maintains documents, such as customer receipts, sample check-outs, and invoices

Operates office equipment, such as fax machines, copiers, and phone systems

Greets clients and directs them based on their needs and/or questions

Opens, reads, routes, and distributes incoming mail

Manages employee 401K plans

Waitress/ Certified Trainer June 2012-May 2015

Olive Garden Rock Hill, SC

Delivered piping hot food to customers with haste and efficiency

Checked patrons' identification to ensure they met minimum age

requirements for alcohol consumption

Prepared hot, cold, and mixed drinks for patrons, and chilled bottles of wine.

Informed customers of daily specials

Performed food preparation duties such as making salads, portioning desserts,

and brewing coffee

Filled salt, pepper, and sugar caddies

Cared for customers, ensured they enjoyed their meals, and took action to correct any problems

Anticipated guests’ needs

Collected payment from customers

Evaluated potential candidates for hire

Taught training classes on Olive Garden policies

Held trainees responsible for implementing tasks learned

Accounting/ Marketing Assistant May 2011-August 2013

Kickin’ Chicken Corporate Office Mount Pleasant, SC

Set up new software over the entire chain (6 restaurants), which was comprised of tax information, addresses, background checks, ages, driver licenses, social security cards, pay rates, etc. on every employee

Organized information brought in from marketing strategies

Received and organized invoices from suppliers

Mailed written checks

Education

Bachelor of Arts: Psychology August 2010-May 2014

Winthrop University Rock Hill, SC

GPA: 3.5

Minor in History

Dean's List Honoree (4 semesters)

Life Scholarship recipient

Graduated Summa Cum Laude

Activities

Member - Psychology Honors Society

Member - History Honors Society

President - Club Softball (2013-2014)

Treasurer/Secretary - Club Softball (2012-2013)

Volunteer - Adult Career and Growth Center (2011)

Featured Presenter - SEPA (Southeastern Psychological Association) in Nashville (2014)



Contact this candidate