CAROLE WHITE, SPHR, SHRM-SCP

VICE PRES IDENT, HUMAN RESOURCES & RECRUI T ING

SOUTHLAKE, TEXAS

acz4a1@r.postjobfree.com • 682-***-**** • linkedin.com/in/caroleawhite An enterprising and accomplished HR professional with extensive experience in start-up and established national/global organizations. Acts as a strong advocate of the HR/business partnership to achieve operational excellence. As a skilled leader, leverages philosophy of teamwork and empowerment to maximize talent engagement and retention. A results-driven producer who possesses demonstrated success in dynamic, frequently changing, environments with limited resources. EXPER I ENCE

TREYBURN HUMAN RESOURCES GROUP, Carrollton, Texas

Vice President 2017-Present

Provided human resource counsel to HR professionals and executives in small, mid-size, and global organizations in the areas of strategic HR analysis, fractional HR leadership, interim HR support, and project- based consulting. Areas of expertise include talent/change management, organizational development, talent acquisition, employee relations, training, compensation and benefits. RESIDENTIAL CREDIT SOLUTIONS, a subsidiary of AMERICAN CAPITAL MORTGAGE INVESTMENT CORPORATION, Fort Worth, Texas

Vice President, Human Resources 2013-2016

Managed all disciplines of human resources, and served as the HR business partner to the head of the business. Provided value-added services to the business by solving complex organizational challenges through people- related solutions. Member of the senior leadership team and coach to the C-level executives.

• Restructured HR model to align HR strategies and objectives with business goals resulting in HR contributions to the business results, and higher confidence, trust, and credibility in HR.

• Facilitated strategy sessions to update corporate mission statement, values, and competency requirements for individual contributors and management-level employees. Redefined the performance management process, and implemented a tool to support business objectives. Resulted in increased comprehension of company’s direction, requirements for achieving goals, and 100% completion of performance reviews.

• Re-designed health benefits program resulting in better coverage, more consistent pricing across employee tiers, and employer cost savings of 20%. Implemented wellness initiatives to capture long-term benefits.

• Revamped payroll and benefits administration/tool reducing error rate from approximately 25% - 1%.

• Developed college recruitment strategy and program to address NMLS licensing needs within the business. Resulted in 60% increase in pass rate for the licensing exam.

• Conducted job analyses to include updates to all job descriptions, creation of job levels, and defining salary ranges for all positions. Resulted in 100% decrease in turnover due to career path concerns.

• Implemented talent-mapping process and created succession plans for key positions. Allowed leadership to identify and groom high potentials in preparation for vacancies. NATIONSTAR MORTGAGE, Irving, Texas

AVP, Talent Acquisition & Planning 2012-2013

Provided strategic and operational leadership for the talent acquisition function including workforce planning, employer branding, identification/penetration of new talent markets, sourcing, onboarding, and diversity initiatives. Established key partnerships with business leaders to ensure recruitment goals aligned with business priorities. Coached and mentored a team of 20+ recruiting professionals.

• Developed recruitment strategies and a scalable recruitment model to support normal and peak hiring timeframes including the implementation of RPO vendors. Resulted in the hiring of 600 full-time employees during a 10-week period – approximately 100% increase in normal hiring volume.

• Led change initiatives with recruitment processes, tools, and metrics to improve team performance, productivity, and data reporting to the business. Resulted in an increase in quality hires, manager satisfaction, and cost transparency.

• Restructured recruitment model to align with the business model. Resulted in greater efficiencies within the team, number of hires per month, and increased satisfaction from business leaders. CEC ENTERTAINMENT, Irving, Texas

Director, Employment and Talent Development 2010-2012 Led talent acquisition/development functions incorporating a strategic approach to meet long-term goals. Designed/implemented new recruitment processes, tools, and reporting. Led talent development initiatives through organizational analyses, building solutions to enhance performance and leadership capabilities.

• Created and incorporated a competency model into talent acquisition, management, and development programs. Resulted in improved hiring and higher manager satisfaction.

• Managed RFP process and contract negotiations to select new ATS and behavioral assessment vendor. Designed recruitment tool functionality; selection assessment; and behavioral interviewing guides.

• Reviewed and analyzed company policies and handbooks, re-issuing updated versions to operations, corporate, and call center employees and ensuring compliance with existing federal and state laws. NOKIA, INC. and NOKIA SIEMENS NETWORKS

Head of Recruitment, Engagement, and Employment, North America Region 2002-2009 Provided strategic and tactical direction in areas of recruitment, workforce planning, organizational effectiveness/development, college programs, employer branding, diversity, on-boarding, external workforce, relocation, immigration, and M&A implementations. Provided leadership to a team of recruiters and HR.

• Developed college recruitment program with emphasis on diversity internships through Inroads. Earned recognition as Inroads employer with most significant growth.

• Established MSP program redirecting temporary labor through centralized tool and process, delivering estimated costs savings exceeding $1M in first year.

• Developed and implemented regional employee engagement survey, resulting in 92% response rate. NOKIA MOBILE PHONES, INC., Irving, Texas

Human Resources Manager/Human Resources Business Partner 1994-2002 Responsible for all HR disciplines. Managed a team of 15 direct/indirect reports. Staffed new R&D center from zero to 600+ employees. Oversaw talent/leadership development. Coached new VP of R&D. Nurtured environment of high performance/innovation generating company’s highest employee satisfaction scores. EDUCAT ION & CERT I F I CAT IONS

LeTourneau University, Bachelor of Business Management Senior Professional in HR (SPHR), Human Resources Certification Institute (HRCI) Senior Certified Professional (SCP), Society for Human Resource Management (SHRM) AF F I L IAT IONS

Society for Human Resource Management (SHRM), National Chapter

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